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The Best Printers, According to the CNET Staff Who Use Them
The Best Printers, According to the CNET Staff Who Use Them
Despite the modern reliance on the cloud, many of us still need to make physical copies of our paperwork. Important documents need copies, physical pictures need to be scanned and labels need to be created. The only way to do those things is to have a printer you have easy access to.
While CNET Labs test a whole new range of printers, we've put together a list of printers the CNET staff use at home and at the office and the reasons why they chose that particular model. These have not been formally tested to destruction, but are used in the way most people do.
Epson
A printer is one of those things that I don't use often, and when I do need to use it, I hope that it works. I've gone through several printers in recent years, because every time I want to use it the ink is dried out or something else needs to be fixed. I was looking for a low-maintenance option that had affordable ink replacements, and that's where I came across this Epson model.
It's an all-in-one unit, so I can still scan documents to my PC when needed, but the best part is that I've yet to find the ink dried up when I wanted to use it. It also prints reliably for small and medium jobs. The ink isn't expensive, and you can buy an XL version of the cartridge which offers 2.5x the capacity for a little extra money. Overall, it's a great printer if you don't need to print tons of pages in a short period of time (because it's a little slow) but still want something that won't make you go broke when you need new color or black ink.
-- Jared DiPane
Epson
The big selling point of the EcoTank line is that it does away with cartridges. Even if you only print a couple of times a week, it's worth the extra cost. My family prints more than that and we're still on the original ink refills that came with the printer after years of use. The 3750 model was replaced by the 3850 in September 2021 but they're essentially the same printer.
Because it's a lower-end model in the line, the printer isn't a speed demon with color prints and its tray holds only 250 sheets. It doesn't have a touchscreen, just a small display and navigation buttons that aren't backlit. But it has all the other features I'd expect from a compact all-in-one for a small office or home office: You get wired and wireless connections with mobile printing, an auto-document feeder and automatic two-sided printing. Print quality is respectable, too. It excels on black-and-white documents but it's OK for photos as well.
-- Josh Goldman
Brother
I've had this printer for at least five years and it's been solid. Unlike some other printers I've had, it rarely gets disconnected from the Wi-Fi network so my whole family can easily print stuff from their various computers and phones without me having to troubleshoot the connection. Printing is fast and since its laser ink isn't expensive per sheet. I'm fine with black and white and the few times I need color I'll print at the local drugstore.
The one downside is that double-sided printing always jams the feed so I have to take it apart, pull out the paper and restart the job. Sometimes the software seems to select double-sided on its own and I discover the hard way, but once I change back to single-sided (which is what we use most of the time) it's all good.
-- David Katzmaier
HP
My wife loves to make stickers using our HP Envy and the Cricut Explore 3. The Envy has excellent color saturation, especially on the glossy sticker paper she uses. It also has the added bonus of being a scanner, which is especially helpful to scan all our mortgage documents while we move house.
The biggest selling point though is the two-year supply of new inks. Running out of ink is the worst part of using a printer at home, but HP's replacement service takes away that hassle. It's worth the money just for that.
-- James Bricknell
Brother
I have to make an absurd amount of labels for our son's Tupperware, school items, folders, cooking products, and so on. This makes it so easy. There are different fonts, sizes and styles to choose from.
The keyboard is dreamy and a far cry from the old-school turnstile. I also love the built-in cutting function. Gone are the days of needing scissors when you're done.
-- Danielle Ramirez
HP
Full disclosure: I was the guy who proudly kept his home printer-free while using the office printer for those once- or twice-a-month necessities. Then came the pandemic, and I found myself in need of shipping labels and other documents at home. This tiny HP LaserJet fits perfectly on the bookshelf in my equally tiny Brooklyn apartment, and it reliably prints from PCs, Macs, Chromebooks and smartphones, all over Wi-Fi.
The 2022 model (M110w) is nearly identical to my 2020-era unit (M15w), but take note: The "cheaper" M110we seems to require a subscription to HP's cloud-ink solution, so go with the pricier model if you want to avoid an always-on connection. Also, this laser printer is black-and-white only, but that's a feature for me, not a bug.
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Best Chromebook for 2022: 8 Chromebooks Starting at Under $300
Best Chromebook for 2022: 8 Chromebooks Starting at Under $300
In terms of cost, nothing beats a Chromebook, which is all you'll need if you're a student who requires a computer for the basics or someone who just wants something to browse the internet on after work. These laptops run on Google's Chrome OS and are renowned for their portability, long battery life and affordability. While it may be tempting to splurge on a high-end Apple or Windows laptop, a Chromebook is probably all you need to get the job done.
Plenty of manufacturers make Chromebooks, including Acer, HP, Samsung and Lenovo. There are basic models that are fine for email, online shopping and streaming movies and music typically priced at $400 or less. Premium models start around $500 and get you more RAM and storage, faster processors, higher-quality displays and better build quality. You'll also find features like touchscreens, backlit keyboards and USI pen support for notes or drawing.
Read more: The 7 Best Chromebook Deals for Students
The Chromebooks on this list were tested and reviewed by CNET's editors. While there should be a model here to meet your needs, if there's a specific must-have spec such as an Intel Core processor, an HDMI port or SD card slot or a particular screen size, you might want to dig deeper into a specific Chromebook on this list. Also, if you're considering an older or used model, be sure to check the auto-update expiration date for the model. The AUE is when ChromeOS stops receiving system updates and is typically eight years, but the date is not the same for every model
And if you're still not sure if this type of laptop is right for you, here's a breakdown of all that a Chromebook can and can't do compared with a traditional laptop. This list of the best Chromebook models is updated periodically.
Joshua Goldman/CNET
The Lenovo Chromebook Duet is a 10-inch tablet with a detachable keyboard and touchpad. This Lenovo Chromebook's small size might be a little limiting as a primary Chrome OS device, though you can connect to an external display via its USB-C port. The Lenovo Duet is, however, a good pick if you're looking for an affordable Chromebook for pure mobility or as a secondary device that can be used in tablet mode. Its small size might be an issue, depending on what you're looking for, but the portability and the efficient Chrome OS make it worth considering. I wouldn't necessarily call it the best Chromebook on the market, but for the cost and convenience, it's not one to count out too quickly. An updated version, the Duet 3 Chromebook, came out in May. It features an 11-inch 2K-resolution touchscreen, faster Qualcomm processors, an improved keyboard (still included) and, unfortunately, a higher starting price of $400.
Read our Lenovo Chromebook Duet review.
Josh Goldman/CNET
This Lenovo 13-inch Chromebook two-in-one is a better bet than the Duet if you need a laptop for all-day use. It has a full HD display as well as excellent performance and battery life for the money, thanks to an Intel Core i3-10110U processor, 4GB RAM and a 64GB solid-state drive. The Lenovo Flex is not a great Chromebook choice for outdoor use, since the display is pretty dim.
If you're looking for even better performance, this Chrome OS Tablet was updated with Intel's 11th-gen Core i3 processor but still has great battery life at nearly 11 hours. Now called the Lenovo Flex 5i Chromebook, it costs a bit more starting at $475. Lenovo also added a privacy shutter on the webcam so you can physically block it when it's not in use. It is definitely one of the best Chromebook models for the price, power and size.
Read our Lenovo Chromebook Flex 5 review.
Josh Goldman/CNET
If you'd rather have a wider screen instead of a taller one like the Spin 713's (below), this HP Chromebook is the way to go. It's roughly 0.75 inch wider than a premium 13.3-inch model, but that extra width makes it easier to work in two side-by-side windows. The two-in-one design means you can use the HP Chromebook x360 as a tablet (though it's a bit heavy to use as a handheld device). You can also tent it, connect an external keyboard and mouse and use it as a small all-in-one computer.
The Core i3 processor and 8GB of memory in the model we tested kept this HP Chromebook running smoothly even with a couple dozen tabs open and streaming video in the background. The Chrome OS will handle typical usage seamlessly. And this Chromebook laptop has a long battery life, lasting 10 hours and 40 minutes in CNET's testing. This is a higher-end configuration, though, and its regular price is $699. This laptop regularly goes on sale for less than $500, but if you like the design and don't need its more powerful components, the Pentium Silver version is a bargain at closer to $300.
Josh Goldman/CNET
Acer's Spin 513 is an update of sorts to one of the best Chromebooks from 2021, the Spin 713. It's a two-in-one convertible Chromebook with a 13.5-inch display that has a 3:2 aspect ratio. The extra vertical space means less scrolling when you're working. The screen size is also close to that of letter-size paper, making it comfortable for notetaking in tablet mode with a USI pen. Compared to the 713, it drops a couple of noncritical features like an HDMI output in favor of a more affordable price. It has amazing battery life, though, and a sturdy fanless design, making it silent -- perfect for quiet classrooms, lectures or video calls. Also, be sure to get the latest version of the Spin 513, model CP513-2H, powered by a MediaTek Kompanio 1380 processor.
Juan Garzon/CNET
Just as Google's Pixel phones offer the best pure Android experience, the Google Pixelbook Go is built to deliver the best of Chrome OS. The premium Chromebook starts at $839, but fully loaded with an Intel Core i7 processor, 16GB of memory, 256GB of storage and a 4K display, the total reaches a pricey $2,299. That's a lot, and more than most people need. Still, the Google Pixelbook Go is an excellent little Chromebook, especially for those who really want to explore all that Chrome can do, including Linux and Android app selections.
Read our Pixelbook Go review.
Josh Goldman/CNET
There are plenty of convertible Chromebook two-in-ones, where the screen rotates around to the back of the keyboard so you can use it as a tablet. But Chrome tablets with removable keyboards are still a rarity. That certainly helps the Chromebook x2 11 stand out, but it also deserves attention for its premium design and features. It offers long battery life and performance that rises (slightly) above the competition. The main downside is that it's expensive on its own. But in the year it's been available, both HP and Best Buy have offered significant discounts, so if you're interested make sure to wait for one of those deals.
Read our HP Chromebook x2 11 review.
Josh Goldman/CNET
The 317 is essentially a portable all-in-one Chrome OS desktop, otherwise known as a Chromebase. The big display makes multitasking a breeze. You can stream a YouTube video in the corner while you work on a presentation and keep an eye on email or chat -- all without overlapping windows. It is big and heavy compared with all the smaller Chromebooks here, so it's not a great option if mobility is a priority. But it's certainly small enough to move around the house, and with more than 10 hours of battery life according to my tests, you can work all day and still have time left for a video chat with family, gaming or streaming a movie.
Read the Acer Chromebook 317 review.
How we test computers
The review process for laptops, desktops, tablets and other computer-like devices consists of two parts: performance testing under controlled conditions in the CNET Labs and extensive hands-on use by our expert reviewers. This includes evaluating a device's aesthetics, ergonomics and features. A final review verdict is a combination of both those objective and subjective judgments.
The list of benchmarking software we use changes over time as the devices we test evolve. The most important core tests we're currently running on every compatible computer include: Primate Labs Geekbench 5, Cinebench R23, PCMark 10 and 3DMark Fire Strike Ultra.
A more detailed description of each benchmark and how we use it can be found in our How We Test Computers page.
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Living with Chromebook: Can you use it to actually get work done?
Living with Chromebook: Can you use it to actually get work done?
In the first part of our Living with Chromebook series, I outlined the initial hardware and account setup required to use a laptop running Google's Chrome OS. In this second installment, the focus is on productivity.
For my long-form Chromebook test-drive, I'm spending most of my computing time with the HP Pavilion 14 Chromebook. Like the smaller 11- and 12-inch Chromebooks we've reviewed, it operates almost entirely within the Chrome Web browser, which looks and feels the same as the Chrome Web browser you may be using right now on your Windows or Mac OS computer.
That makes for a familiar experience in some ways, as many of us have already moved large swaths of our lives online, into Web-based tools such as Gmail, Facebook, and Netflix. More than most, I've embraced cloud services for as many things as possible, primarily because reviewing laptops means moving into a brand-new, fresh-from-the-box PC at least once or twice a week.
Working in the cloud If you're anywhere near as invested in cloud services as I am, then the transition to a Chromebook should hypothetically be fairly painless. Most of the things you want to do -- send e-mail, share via social-networking services, stream online video -- are available on a Chrome OS device, and largely work the same way as on a traditional OS.
That said, there's still a natural resistance to this type of Web-only setup. Maybe the idea that in a traditional PC there's a desktop lying underneath it all is a comforting one. Perhaps traditional folders-and-file systems are a security blanket, because despite having used Chromebooks before this, I found being locked into a browser-only world still felt confining, especially for office work -- documents, spreadsheets, and folders of files nestled within each other.
That's no doubt why the Chrome OS now has a more pronounced (if still rudimentary) file system than the very first Chromebooks did, making it possible to save and easily access files. This Hewlett-Packard model only includes 16GB of solid-state drive (SSD) storage, but Acer's C7 Chromebook includes a standard 320GB platter hard drive. In either case, photo, music, and video files can all be stored and sorted there, by downloading online or sideloading from a USB drive or SD card. Consider it all to be backups for the versions "in the cloud," for those times when you can't get online.
Image and video files on the Chrome OS hard drive.
Do you need always-on Internet? While the original pitch for the Chromebook was that this would be an always-on device, connected to either Wi-Fi or mobile broadband, that idea seems to have fallen by the wayside. The HP Pavilion 14 Chromebook, for example, does not include a 3G antenna, something found in the original Google Chromebook, as well as the Samsung Chromebook Series 5 550. Google's high-end Pixel model even offers a 4G LTE version. But the bundled wireless service always comes with an asterisk; in the case of the 4G Pixel -- which is $250 more than the Wi-Fi-only version -- it's this: 100MB per month for two years of mobile broadband from Verizon Wireless. In other words, it's way too paltry to do anything substantive.
Perhaps sensing that always-on broadband isn't going to always work for sub-$400 laptops, Google now emphasizes the offline capabilities of Chrome, which are largely tied in to the offline modes that have been built into Google's various tools, such as Google Docs, over the years.
The offline-ready apps in the Chrome Web Store.
A few other Chrome-compatible Web tools also work offline, and Google has set aside a section of its Chrome Web Store (really just a dressed-up set of links to Chrome OS versions of web sites) to make them easier to find.
Google Drive as office suite I'll let you in on a little secret. I've been using Google Drive (nee "Google Docs") as my main word processor for a few years now, and it's such a useful, well-maintained online tool that the benefits far outweigh a few significant shortcomings. For that reason, using Google Drive on a Chromebook was a natural transition for me, and one of the elements of Chromebook use that felt the most comparable to using a non-Chrome OS laptop.
Like nearly all writers, I spent years using Microsoft Word on both Windows and OS X systems. It's still the default for word processing, and DOC and DOCX are still universal file formats (fortunately, Google Drive allows you to open and export these formats).
But, reviewing new laptops all the time, I was setting up a new system once or twice a week at least, which often made using these new laptops for writing a pain. Microsoft now has an ad-supported "free" version of Word that comes preinstalled on some (but not all) laptops, but previously, if you were lucky you had a trial version, or else nothing at all. Very often, I ended up either installing OpenOffice (a free, if clunky, office suite), or digging up an old install disc for Office 2003. Even under the best of circumstances, I had to remember to e-mail myself the latest version of my Word doc, or sneakernet it around on a USB stick. (Nowadays, I'd store the documents on Dropbox, Amazon Cloud Drive, Microsoft SkyDrive, or the like, but I'd still be stuck installing the word processing software itself.)
So many of the work tools we use now are online and collaborative that it's hard to remember when that wasn't the norm, but when I started using Google Drive in earnest in 2009 it was a major change to my workflow. Even now, on the HP Pavilion 14 Chromebook, I can open any document I've been working on from another laptop, add some text, and then seamlessly switch back to the first laptop at any point. It's also easy to share docs with anyone else via a few button clicks -- and multiple authorized users can access and edit a document in real time (which is something you may or may not want).
Working on a document in Google Docs.
Google Drive works best for simple text-based documents with minimal formatting. You can add images, tables, and other design elements, but these are not as full-featured as in Microsoft Office, and don't always translate as one might expect when exporting to a DOC file.
Another thing that drives me crazy about Google Drive is the lack of a "show hidden characters" command in its word processor. That's not something everyone uses, but for writers, especially those who got their start in print publishing, being able to see every tab, paragraph break, and even the spaces between characters is important. I've learned to live without it, but it's still my least favorite part of the Google Drive experience.
The presentation and spreadsheet apps included with Google Drive are somewhat less successful. My needs for XLS files are limited, but even then I've run out of available columns and been forced to start a new tab in a spreadsheet. In fact, all the Google Drive apps have size and complexity limitations, and you can find more details about that here. Those are limitations to the actual Google Drive platform, not something specific to Chrome OS or the Chromebook.
Another option for Microsoft Office purists is Office 365, the cloud-based version of Office. It's a paid service, not all features work in Chrome OS, and it doesn't facilitate the easy sharing that Google Docs does with anyone who has a free Gmail account.
It may be something you'll need to use every day, but I've had good luck exporting Google Docs files into the PDF format (it's a setting built right in to Google Docs under File > Download as), and the file browser in Chrome OS can open PDF files for easy reading.
One handy thing to keep in mind is that most Google Drive files can be accessed even when your Chromebook (or other PC) is offline. But, you have to set up the offline mode for your account first by following the instructions here. Gmail also has an offline mode, and you can find more apps and features that work on an offline Chromebook in this special section of the Chrome Web Store (of course, you'll have to be online to see this list).
Using a mouse, printer, and other peripherals One of the big problems I had with the less-expensive Chromebooks from Samsung and Acer has been the terrible touch pads built into those systems. I don't care if your laptop cost less than $200, if the touch pad is unusable, you're just not going to be productive on it.
The touch pad on the $329 HP Pavilion 14 Chromebook is a bit better, but still not even as good as the touch pads found on budget Windows laptops. It was passable for basic Web surfing, but if you plan on using your Chromebook for more than a couple of hours at a time, an external mouse is recommended.
Fortunately, despite not having any way to install drivers or dive into the deeper functions of pointing devices, I had good luck getting external devices to work. Both the wireless Microsoft mouse and the external Logitech touch pad I tried worked instantly, both via USB dongle (a second wireless mouse, from Targus, did not work).
Printing is a little more complicated. You'll need to use a service Google calls Cloud Print. That works one of two ways. The less likely scenario is that you already own one of a handful of Cloud-Print-ready printers, in which case you should be able to connect easily if you're on the same network. More likely, you have what Google generously refers to as a "classic printer," in which case, you have to run a Cloud Print app on a separate Windows or OS X machine, and from there, connect to your Chromebook.
This is about as far from the simple, stripped-down appeal of Chromebooks and the Chrome OS as one could imagine.
That said, when I followed the steps outlined in this support doc from Google, the Cloud Print feature worked the first time I tried it.
Workaround apps If your job involves only e-mail, text documents, and simple spreadsheets, moving to a Chromebook may well be a very simple transition for you, especially if you already make use of Google's online tools.
If, however, you have occasional need for programs such as Photoshop, you're going to have to find a workaround. There actually are a few basic image-editing features built into Chrome OS, but if you need to do more than adjust the rotation or brightness and contrast of an image, you'll hit a wall very quickly.
I've always used a Web-based tool named Pixlr for emergency photo edits. It's a cloud-based image editor that looks and feels a lot like Photoshop. You upload an image, edit it, then download the resulting file. It works well enough in a pinch, although if you're a heavy Photoshop user, a Chromebook just isn't for you.
I found Pixlr listed in the Chrome Web Store, but "installing" the app really just takes you to the Pixlr Web site. Similar online tools, including some basic video editors, can be found in the Creative Tools section of the Chrome Web Store. One caveat, especially if you're working with big images: remember that you'll have to both upload and redownload the image file, so make sure you have the time and bandwidth to work that way before you count on an online app such as Pixlr.
You can be productive on a Chromebook, sometimes As an on-the-go system for catching up on e-mail (especially if you use Gmail or Google's corporate e-mail services), and creating or editing basic office documents, a Chromebook works, and works well considering the less-than-$250 investment (for the Samsung Chromebook Series 3, the most affordable Chromebook CNET can recommend).
That said, it does not excel in any particular area, and even a budget Windows laptop offers more flexibility and the ability to run more software. Even if you only need a particular app once in a great while, unless there's an online version that works in the Chrome browser, you're out of luck.
Here's what worked:
Google Drive/Google Docs works the same as it does on non-Chrome PCs
Having cloud-based documents makes it easy to share and access documents on multiple PCs
Many mice and other accessories are plug-and-play
Offline access to some features helps the Chromebook be more universally useful
Here's what didn't:
You're stuck with second-rate online alternatives to programs such as Photoshop
Setting up a printer is a hassle
Google Docs lacks many of the bells and whistles of Microsoft Office
In the next Living with Chromebook installment, we'll look at entertainment options in Chrome OS, from streaming video to games.
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Living with Chromebook: Can you use it to actually get work done?
Living with Chromebook: Can you use it to actually get work done?
In the first part of our Living with Chromebook series, I outlined the initial hardware and account setup required to use a laptop running Google's Chrome OS. In this second installment, the focus is on productivity.
For my long-form Chromebook test-drive, I'm spending most of my computing time with the HP Pavilion 14 Chromebook. Like the smaller 11- and 12-inch Chromebooks we've reviewed, it operates almost entirely within the Chrome Web browser, which looks and feels the same as the Chrome Web browser you may be using right now on your Windows or Mac OS computer.
That makes for a familiar experience in some ways, as many of us have already moved large swaths of our lives online, into Web-based tools such as Gmail, Facebook, and Netflix. More than most, I've embraced cloud services for as many things as possible, primarily because reviewing laptops means moving into a brand-new, fresh-from-the-box PC at least once or twice a week.
Working in the cloud If you're anywhere near as invested in cloud services as I am, then the transition to a Chromebook should hypothetically be fairly painless. Most of the things you want to do -- send e-mail, share via social-networking services, stream online video -- are available on a Chrome OS device, and largely work the same way as on a traditional OS.
That said, there's still a natural resistance to this type of Web-only setup. Maybe the idea that in a traditional PC there's a desktop lying underneath it all is a comforting one. Perhaps traditional folders-and-file systems are a security blanket, because despite having used Chromebooks before this, I found being locked into a browser-only world still felt confining, especially for office work -- documents, spreadsheets, and folders of files nestled within each other.
That's no doubt why the Chrome OS now has a more pronounced (if still rudimentary) file system than the very first Chromebooks did, making it possible to save and easily access files. This Hewlett-Packard model only includes 16GB of solid-state drive (SSD) storage, but Acer's C7 Chromebook includes a standard 320GB platter hard drive. In either case, photo, music, and video files can all be stored and sorted there, by downloading online or sideloading from a USB drive or SD card. Consider it all to be backups for the versions "in the cloud," for those times when you can't get online.
Image and video files on the Chrome OS hard drive.
Do you need always-on Internet? While the original pitch for the Chromebook was that this would be an always-on device, connected to either Wi-Fi or mobile broadband, that idea seems to have fallen by the wayside. The HP Pavilion 14 Chromebook, for example, does not include a 3G antenna, something found in the original Google Chromebook, as well as the Samsung Chromebook Series 5 550. Google's high-end Pixel model even offers a 4G LTE version. But the bundled wireless service always comes with an asterisk; in the case of the 4G Pixel -- which is $250 more than the Wi-Fi-only version -- it's this: 100MB per month for two years of mobile broadband from Verizon Wireless. In other words, it's way too paltry to do anything substantive.
Perhaps sensing that always-on broadband isn't going to always work for sub-$400 laptops, Google now emphasizes the offline capabilities of Chrome, which are largely tied in to the offline modes that have been built into Google's various tools, such as Google Docs, over the years.
The offline-ready apps in the Chrome Web Store.
A few other Chrome-compatible Web tools also work offline, and Google has set aside a section of its Chrome Web Store (really just a dressed-up set of links to Chrome OS versions of web sites) to make them easier to find.
Google Drive as office suite I'll let you in on a little secret. I've been using Google Drive (nee "Google Docs") as my main word processor for a few years now, and it's such a useful, well-maintained online tool that the benefits far outweigh a few significant shortcomings. For that reason, using Google Drive on a Chromebook was a natural transition for me, and one of the elements of Chromebook use that felt the most comparable to using a non-Chrome OS laptop.
Like nearly all writers, I spent years using Microsoft Word on both Windows and OS X systems. It's still the default for word processing, and DOC and DOCX are still universal file formats (fortunately, Google Drive allows you to open and export these formats).
But, reviewing new laptops all the time, I was setting up a new system once or twice a week at least, which often made using these new laptops for writing a pain. Microsoft now has an ad-supported "free" version of Word that comes preinstalled on some (but not all) laptops, but previously, if you were lucky you had a trial version, or else nothing at all. Very often, I ended up either installing OpenOffice (a free, if clunky, office suite), or digging up an old install disc for Office 2003. Even under the best of circumstances, I had to remember to e-mail myself the latest version of my Word doc, or sneakernet it around on a USB stick. (Nowadays, I'd store the documents on Dropbox, Amazon Cloud Drive, Microsoft SkyDrive, or the like, but I'd still be stuck installing the word processing software itself.)
So many of the work tools we use now are online and collaborative that it's hard to remember when that wasn't the norm, but when I started using Google Drive in earnest in 2009 it was a major change to my workflow. Even now, on the HP Pavilion 14 Chromebook, I can open any document I've been working on from another laptop, add some text, and then seamlessly switch back to the first laptop at any point. It's also easy to share docs with anyone else via a few button clicks -- and multiple authorized users can access and edit a document in real time (which is something you may or may not want).
Working on a document in Google Docs.
Google Drive works best for simple text-based documents with minimal formatting. You can add images, tables, and other design elements, but these are not as full-featured as in Microsoft Office, and don't always translate as one might expect when exporting to a DOC file.
Another thing that drives me crazy about Google Drive is the lack of a "show hidden characters" command in its word processor. That's not something everyone uses, but for writers, especially those who got their start in print publishing, being able to see every tab, paragraph break, and even the spaces between characters is important. I've learned to live without it, but it's still my least favorite part of the Google Drive experience.
The presentation and spreadsheet apps included with Google Drive are somewhat less successful. My needs for XLS files are limited, but even then I've run out of available columns and been forced to start a new tab in a spreadsheet. In fact, all the Google Drive apps have size and complexity limitations, and you can find more details about that here. Those are limitations to the actual Google Drive platform, not something specific to Chrome OS or the Chromebook.
Another option for Microsoft Office purists is Office 365, the cloud-based version of Office. It's a paid service, not all features work in Chrome OS, and it doesn't facilitate the easy sharing that Google Docs does with anyone who has a free Gmail account.
It may be something you'll need to use every day, but I've had good luck exporting Google Docs files into the PDF format (it's a setting built right in to Google Docs under File > Download as), and the file browser in Chrome OS can open PDF files for easy reading.
One handy thing to keep in mind is that most Google Drive files can be accessed even when your Chromebook (or other PC) is offline. But, you have to set up the offline mode for your account first by following the instructions here. Gmail also has an offline mode, and you can find more apps and features that work on an offline Chromebook in this special section of the Chrome Web Store (of course, you'll have to be online to see this list).
Using a mouse, printer, and other peripherals One of the big problems I had with the less-expensive Chromebooks from Samsung and Acer has been the terrible touch pads built into those systems. I don't care if your laptop cost less than $200, if the touch pad is unusable, you're just not going to be productive on it.
The touch pad on the $329 HP Pavilion 14 Chromebook is a bit better, but still not even as good as the touch pads found on budget Windows laptops. It was passable for basic Web surfing, but if you plan on using your Chromebook for more than a couple of hours at a time, an external mouse is recommended.
Fortunately, despite not having any way to install drivers or dive into the deeper functions of pointing devices, I had good luck getting external devices to work. Both the wireless Microsoft mouse and the external Logitech touch pad I tried worked instantly, both via USB dongle (a second wireless mouse, from Targus, did not work).
Printing is a little more complicated. You'll need to use a service Google calls Cloud Print. That works one of two ways. The less likely scenario is that you already own one of a handful of Cloud-Print-ready printers, in which case you should be able to connect easily if you're on the same network. More likely, you have what Google generously refers to as a "classic printer," in which case, you have to run a Cloud Print app on a separate Windows or OS X machine, and from there, connect to your Chromebook.
This is about as far from the simple, stripped-down appeal of Chromebooks and the Chrome OS as one could imagine.
That said, when I followed the steps outlined in this support doc from Google, the Cloud Print feature worked the first time I tried it.
Workaround apps If your job involves only e-mail, text documents, and simple spreadsheets, moving to a Chromebook may well be a very simple transition for you, especially if you already make use of Google's online tools.
If, however, you have occasional need for programs such as Photoshop, you're going to have to find a workaround. There actually are a few basic image-editing features built into Chrome OS, but if you need to do more than adjust the rotation or brightness and contrast of an image, you'll hit a wall very quickly.
I've always used a Web-based tool named Pixlr for emergency photo edits. It's a cloud-based image editor that looks and feels a lot like Photoshop. You upload an image, edit it, then download the resulting file. It works well enough in a pinch, although if you're a heavy Photoshop user, a Chromebook just isn't for you.
I found Pixlr listed in the Chrome Web Store, but "installing" the app really just takes you to the Pixlr Web site. Similar online tools, including some basic video editors, can be found in the Creative Tools section of the Chrome Web Store. One caveat, especially if you're working with big images: remember that you'll have to both upload and redownload the image file, so make sure you have the time and bandwidth to work that way before you count on an online app such as Pixlr.
You can be productive on a Chromebook, sometimes As an on-the-go system for catching up on e-mail (especially if you use Gmail or Google's corporate e-mail services), and creating or editing basic office documents, a Chromebook works, and works well considering the less-than-$250 investment (for the Samsung Chromebook Series 3, the most affordable Chromebook CNET can recommend).
That said, it does not excel in any particular area, and even a budget Windows laptop offers more flexibility and the ability to run more software. Even if you only need a particular app once in a great while, unless there's an online version that works in the Chrome browser, you're out of luck.
Here's what worked:
Google Drive/Google Docs works the same as it does on non-Chrome PCs
Having cloud-based documents makes it easy to share and access documents on multiple PCs
Many mice and other accessories are plug-and-play
Offline access to some features helps the Chromebook be more universally useful
Here's what didn't:
You're stuck with second-rate online alternatives to programs such as Photoshop
Setting up a printer is a hassle
Google Docs lacks many of the bells and whistles of Microsoft Office
In the next Living with Chromebook installment, we'll look at entertainment options in Chrome OS, from streaming video to games.
