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Labor Day Weekend Travel: What to Do if Your Flight Is Delayed or Canceled

Labor Day Weekend Travel: What to Do if Your Flight Is Delayed or Canceled

What's happening

An estimated 12.8 million Americans will fly over Labor Day weekend.

Why it matters

While air travel has returned to pre-pandemic levels, many airlines are still plagued by significant delays and cancellations.

Labor Day is here and, despite ongoing flight disruptions and high ticket prices, an estimated 12.6 million Americans will be flying over the three-day holiday weekend, according to data from travel site Hopper.

American Airlines alone estimates 2.5 million customers will board 26,400 scheduled flights through Monday. 

Many of those fliers will face delays and cancellations. On average, 23% of flights in August were delayed from departing US airports, an increase of nearly 30% compared to 2019. And cancellation rates last month were more than double their 2019 rates, as airlines mobilize to address staff shortages, pickets, weather disruptions and other issues.

By 10 a.m. ET on Thursday, American Airlines had already reported 100 delayed flights, according to the website FlightAware, and 23 cancellations. Industrywide, more than 800 flights within, into, or out of the United States have been delayed Thursday morning and 102 canceled.

Analysts don't expect schedules will get back to normal until at least the fall, when demand settles down and new hires have had time to be trained up. 

If you're flying over Labor Day, here's what you need to know about avoiding a travel nightmare, what the airlines owe you if there's a cancellation or delay, and more. 

For more travel tips, here are some great travel gadgets, guidance on renewing your passport online and 19 things to add to your travel checklist. before leaving home.

Why have there been so many delays and cancellations?

Layoffs and contract buyouts during the pandemic have left many airlines short-staffed, fueling ongoing delays and cancellations.

Getty Images

Since Memorial Day, US-based airlines canceled more than 50,000 flights and delayed over a half-million, according to NPR. Delta said it canceled 100 scheduled daily flights in the US and Latin America between July 1 and Aug. 7. Southwest Airlines nixed almost 20,000 summer flights.   
The biggest factor has been that airlines are incredibly short-staffed. When the pandemic slowed air travel to a trickle, many carriers bought out employees' contracts and encouraged older pilots to take early retirement.

As a result, from December 2019 to December 2020, the number of airline workers shrank by at least 114,000, according to the Bureau of Labor Statistics. Now carriers are clamoring to staff back up, but they're finding it hard to fill positions. 

The shortages extend to ground staff, baggage handlers, gate personnel and other workers, FlightAware spokesperson Kathleen Bangs told CNET. "They did a lot of buyouts during the pandemic. It's a remarkable growth period and they're just back-footed." 

It's particularly acute with pilots because it can take up to five years and cost hundreds of thousands of dollars to train someone to fly a commercial airplane.

"Most airlines are simply not going to be able to realize their capacity plans because there simply aren't enough pilots, at least not for the next five-plus years," United Airlines CEO Scott Kirby said in a quarterly earnings call back in April, NBC News reported.

Extreme weather has also added to the problem: Severe thunderstorms have caused multiple delays and flight cancellations, and that's aside from hurricane and wildfire season. Aircraft can fly at lower altitudes to try to avoid storm systems, but that burns more fuel -- a dicey proposition given the high cost of jet fuel. 

How to avoid having your flight delayed or canceled

There isn't much you can do to prevent a delay or cancellation. But there are some common-sense steps that will give you a better shot at making it to your destination -- or at least relaxing at home or in a hotel room, rather than stewing in the airport.

Download your airline's mobile app to keep on top of changes to your flight schedule.

Pavlo Gonchar/Getty Images

Leave extra time for layovers. You might think an hour is plenty of time to get from one gate to another, especially in the same terminal. But if the first leg of your journey is delayed that hour can turn into 30 minutes. And with most airlines closing the plane doors about 15 minutes prior to departure, you could easily miss your connection.

Hartsfield-Jackson Atlanta International Airport (ATL), Denver International Airport (DEN) and Los Angeles International Airport (LAX) top the list of busiest hubs over the Labor Day holiday, according to Hopper.

Don't book a late-night flight. If you miss a connection, most airlines will work diligently to get you on the next available flight. But if you booked the last flight of the day to your destination, that may mean having to wait until morning -- and either pacing through the airport for hours or booking a night in a nearby hotel. 

Download the airline's app on your phone. Opt into flight notifications and start manually checking the status of your flight regularly, at least 24 hours in advance. As soon as you hear your flight has been cut, find out if you've been transferred to another flight.

Monitor the weather at both your departure and arrival airports. Start checking the weather in both places a few days before your flight. Some airlines will actually reschedule your flight in advance of a major weather front at no extra charge. If a storm is on its way, you might consider leaving a few days earlier or later or finding a different route.

Buy travel insurance. Depending on why your flight is canceled or delayed, the airline might not comp any meals, accommodations or transport you're forced to purchase. The payout for travel insurance may not cover all of your expenses, but it will definitely be more than the cost of a policy, typically 5% to 10% of your trip cost.

What to do if your flight is delayed or canceled

Time is of the essence, so be proactive about rescheduling your flight. 

"A lot of the time you can reschedule yourself on the flight of your choice" using the airline's app, said David Slotnick, senior aviation reporter for The Points Guy. "It'll save you a lot of time and aggravation." (Like CNET, The Points Guy is owned by Red Ventures.)

If that's not possible, call the airline. Even if you get sent to an automated system, it may have a call-back function. You can still call if you're already at the airport. Do it while you're in line to talk to an agent and take whichever option is available first.

What does the airline owe you if your flight is canceled?

While some airlines are able to get you booked on a different carrier if your flight is canceled, not all can.

Dmitry Marchenko/Getty Images

In the US, if a flight is canceled because of something that is the airline's fault -- a mechanical issue or a staffing shortage -- the carrier is required to refund your ticket.

"If you get canceled for any reason -- you don't take your flight -- they have to offer you a cash refund," Transportation Secretary Pete Buttigieg told NPR. "If you'd rather take miles or a different flight, fine. But that's up to you, not them. They've got to give you a refund. That's a basic rule,"  

The Department of Transportation website mandates airlines must also refund the cost of your ticket after a schedule change or significant delay, but the agency hasn't defined what constitutes a "significant delay."

"Whether you are entitled to a refund depends on many factors -- including the length of the delay, the length of the flight and your particular circumstances," according to the DOT website. Whether a refund following a significant delay is warranted is determined "on a case-by-case basis." 

If you don't request a refund, the airline is still responsible for getting you to your destination. But it could be much later than your original flight. Under most circumstances, carriers should provide vouchers for meals and hotels.

Make your plans quickly, though: Airport hotels fill up quickly amid widespread delays and cancellations.

Some airlines will work to get you on another flight with a different airline, Slotnick said, but not every airline has relationships with other carriers. 

What are airlines doing to address delays and cancellations?

Hiring more employees. "All the airlines are doing major hiring initiatives," Slotnick said. "They're rushing to hire pilots and deploy them." They're also trying to improve work conditions for existing workers: In April, Delta announced it would start paying flight attendants during boarding, rather than just once the plane door closes.

The move, a first for a major US airline, is seen as a countermeasure to a unionization push among workers.

Scheduling more flights. Someairlines are boosting service in popular corridors when they can. "They're trying to strike the right balance between adding flights and creating some slack in the system," Slotnick said.

For example, United Airlines recently launched or resumed 30 flights between the US and Europe, its largest expansion ever. Regular flights from Denver to Munich, Chicago to Zurich and New York to Bergen, Norway, are underway, as well as daily service between Boston and London.

When fully operational, United's transatlantic route network will be more than 25% larger than it was in 2019, before COVID-19 cratered air travel.

Some airlines have ramped up their roster of scheduled flights, while others have pared down to avoid having to cancel them later.

James Martin/CNET

Scheduling fewer flights. Otherairlines are going in the opposite direction, reducing their capacity rather than risk being forced to cancel a scheduled flight. JetBlue has already reduced its May routes by almost 10%, Conde Nast Traveler reported, and will likely make similar cuts throughout the summer.

"By reducing our flight schedule for the summer and continuing to hire new crewmembers, we hope to have more breathing room in the system to help ease some of the recent delays and cancellations that we've seen in the industry," a JetBlue spokesperson told the outlet. 

Southwest Airlines, the world's largest low-cost carrier, cut more than 8,000 domestic flights in June "to adjust to capacity," the company told The Business Journals. 

Delta  "temporarily cut" some Labor Day weekend flights from Ronald Reagan Washington National Airport and New York's LaGuardia and John F. Kennedy airports to deal with a large number of airline crew members and air traffic controllers who have already called in sick, The Washington Times reported.

Giving passengers more notice. All the airlines are making a concerted effort to give passengers as much information as possible, Slotnick said, through text updates and other notifications.

"Even a year before the pandemic, airlines were trying to be proactive about informing passengers, even 24 or 48 hours in advance of a possible cancellation," he said.

Offering waivers
United, Delta and other carriers are offering travel waivers to passengers to encourage them to move their flights out of busy time periods. All waiving the usual flight-change fees and some are even foregoing the usual fare difference.

The Department of Transportation has stepped in to hold airlines accountable

On Sept. 1, the U.S. Department of Transportation launched a new website that lets fliers know what they're entitled to when their flight is significantly delayed or canceled. The Aviation Consumer Protection site has a dashboard that compares what policies are regarding rebooking, meal and hotel vouchers and complimentary ground transportation for carriers including Alaska, Allegiant, American, Delta, Frontier, Hawaiian, JetBlue, Southwest, Spirit and United.

The Transportation Department's Air Consumer Dashboard compares offerings from major carriers.

Department of Transportation

"Passengers deserve transparency and clarity on what to expect from an airline when there is a cancelation or disruption," Transportation Secretary Pete Buttigieg said in a statement. "This dashboard collects that information in one place so travelers can easily understand their rights, compare airline practices, and make informed decisions."

Buttigieg said the goal was to get the airlines to "raise the bar."

"Look, Americans have had experiences with cancellations, delays and poor customer service that just aren't at an acceptable level," he told NPR. "A lot of the airlines are not quite transparent about how and when they'll take care of passengers. "So we're going to put that information out ourselves."

Just knowing that information is out there for air travelers to see has spurred carriers to improve their offerings, Buttigieg added. 

The Department is also collecting comments on a proposed rule requiring airlines to proactively inform passengers about their right to a refund. It would also provide a clearer definition of a "significant change" to a scheduled flight and require airlines to provide non-expiring vouchers to passengers unable to fly because they contracted COVID-19 or other communicable diseases.

The proposal would also mandate carriers that receive pandemic assistance issue those passengers refunds instead of vouchers.

Are any airlines better or worse in terms of cancellations?

In 2021, Delta had the fewest cancellations of any major US airline.

Boarding1Now

Without naming names, Slotnick says that, broadly speaking, low-cost airlines have tighter margins with less slack, so theoretically you're more likely to face a cancellation.

But booking with a big carrier doesn't mean you're immune.

"The regionals have parked a lot of planes because they don't have enough staff," Bangs said. "And a lot of people who book on a major airline don't realize they're actually flying with a smaller carrier."

SkyWest, a smaller airline out of St. George, Utah, subcontracts for Delta, United, American and Alaska Airlines. So does Indiana-based Republic Airways.

Sometimes, bigger is indeed better: Last year, Delta had the best record in cancellation rates, according to The Wall Street Journal's annual airline rankings. The Atlanta-based airline scrubbed 0.6% of its scheduled departures in 2021, a third of the industry average of 1.8%.

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The Galaxy S21 lineup is here, with a $200 price cut, new design and S Pen support

The Galaxy S21 lineup is here, with a $200 price cut, new design and S Pen support

This story is part of CES, where CNET covers the latest news on the most incredible tech coming soon.

Samsung's new Galaxy S21 lineup is here. And the new Galaxy S21, S21 Plus and S21 Ultra have plenty to attract would-be buyers, including new designs and $200 shaved off the starting price of their predecessors.

The South Korean electronics giant on Thursday, during its first virtual Unpacked event of the year, showed off its three new phones: the $800 Galaxy S21, the $1,000 Galaxy S21 Plus and the $1,200 Galaxy S21 Ultra. (In the UK, the S21 will start at £769, just £30 cheaper than the S20.) It also unveiled new $200 earbuds, called the Galaxy Buds Pro; $30 Tile-like Galaxy SmartTags that can track nonelectronic items like pets; and a $40 S Pen accessory. The event took place on the last day of this year's CES and more than a month earlier than normal. 

Samsung's Galaxy S21 lineup is packed with refinements to the cameras, displays and 5G capabilities. The new phones feature a redesign that accentuates the camera lenses on their backs while linking them with their metal frames, something Samsung calls "Contour Cut Camera" housing. The base amount of storage for all of the S21 models is 128GB, and Samsung boosted the photo and video capabilities for vloggers and others. 

The lower price is a nod to the realities of the world, with the coronavirus pandemic shutting down many global economies and eliminating millions of jobs. Smartphones, serving as a lifeline to friends and co-workers, remain one of the few essential gadgets. This is also one of the first phones in a few years that didn't introduce a brand new technology like 5G, which often justifies a premium. 

"In 2021, our top priority is to bring the benefit of technology to more people," TM Roh, the head of Samsung's mobile communication business, said in a statement, calling the Galaxy S21 series "the most powerful and versatile flagship lineup ever."

On the other end of the spectrum, the S21 Ultra is designed for people who want the "best of the best." It features a 6.8-inch Dynamic AMOLED 2x display, Samsung's best camera of the S21 lineup with four back lenses, and Corning's scratch-resistant Gorilla Glass Victus on the front and back. The S21 and S21 Plus have 6.2- and 6.7-inch Dynamic AMOLED 2x displays, respectively, and Gorilla Glass Victus on the front. The S21 Plus also has the glass on the back, while the regular S21 features a plastic polycarbonate backing. Both have three camera lenses on the back.

This year, Samsung has brought support for its S Pen, a hallmark of the Galaxy Note lineup, to its Galaxy S family for the first time. Of the three new phones, only the S21 Ultra works with the S Pen, and it comes as a separate accessory that costs $40 for just the pen or $70 when bundled with a specially designed case that stores the stylus. Users can't stow the S Pen away inside the S21 Ultra like they can with Note, but they can use their old Note styluses with the S21 Ultra. The new accessory doesn't work with gestures or many of the other features found in the Note's S Pen, which likely means the Note line isn't dead quite yet.

Samsung will introduce an S Pen Pro later this year, though, that has some of the Bluetooth-enabled features found in the Note's stylus, like gestures. Samsung didn't give a price or release date for the S Pen Pro. 

The new phones come as Samsung faces a tougher market for 5G phones. When the Galaxy S20 lineup hit the market a year ago, there still were relatively few 5G phones available, and they weren't cheap. Now competition is fierce. Prices for 5G phones go as low as $300 in the US, and virtually all companies sell 5G models. Every phone in Apple'siPhone 12 lineup from late 2020 came with 5G by default, something that was expected to help the technology go mainstream. At the same time, the world continues to grapple with a pandemic that's limiting budgets for new gadgets. 

Samsung made the decision to drop the starting price of its new phones by $200 because of a few factors. Components like 5G processors, displays and camera modules now cost less because Samsung has such a high volume of those parts in devices across its portfolio. The company also made some minor trade-offs in its S21 and S21 Plus devices, like lowering the base level of RAM to 8GB from 12GB. 

"For people who want the highest-end, Ultra experience, we still have that, and we're not sacrificing [the features] based on price point," Drew Blackard, Samsung Electronics America's vice president of product management, said in an interview ahead of Unpacked. "For people who want value and an amazing flagship experience at the same time, we still have a great offering for them with the S21. And then we've got something kind of in between for people who want a little bit of both."

The existence of the Ultra is a reminder that not everyone feels the impact of the pandemic equally.

"The people that are buying an S21 Ultra are not feeling the pressure of the pandemic," Creative Strategies analyst Carolina Milanesi said. Samsung "could have decided that maybe [its] entry product was going to be cheaper but leave the two flagships more expensive. But it's not doing that." 

Preorders for the phones begin Thursday at 8 a.m. PT, and the phones hit stores on Jan. 29. The Galaxy Buds Pro are available Thursday on Samsung.com and will be at other retailers on Friday. People who preorder the phones get up to $200 in Samsung credit and also get a free Galaxy SmartTag. In addition, carriers are offering promotions, like AT&T's offer for up to $800 off when trading in an eligible device and purchasing the new phone on a 30-month installment plan.

Say cheese

One of the biggest differentiators for the Galaxy S21 Ultra over the S21 and S21 Plus is the camera. The pricier device comes with four cameras on the back -- ultra-wide, wide and dual tele-lenses -- and an upgraded 108-megapixel sensor. That allows users to capture 12-bit HDR photos with 64 times richer color data and more than three times wider dynamic range. In other words, sharper, better photos. 

"When designing the Galaxy S21, we thought about how people use their cameras today," Stephen Hawke, director of product management for Samsung Electronics America, said during a briefing with reporters ahead of Unpacked. "For instance, there are those fleeting moments when you just don't have time to think about the perfect mode or setting to capture a shot, let alone switch to recording video. We need our phones to do all this for us. With a Galaxy S21, you get photos and videos with the simplicity of point and shoot."

When it comes to video, the Ultra enables users to shoot in 4K at 60fps across all lenses, including those on the front, meaning they can shift to different perspectives with the same quality. A new feature called Director's View lets you see a scene from multiple perspectives simultaneously, while Vlogger View lets you shoot with the front and rear cameras at the same time. Pro Mode lets users capture images in a 12-bit raw file format to make it easier to edit the images later. 

The Galaxy S21 Ultra has four camera and laser autofocus on the back.

Drew Evans/CNET

The S20 Ultra features 100x Space Zoom, like its predecessor, but in this year's phone is a new feature called Zoom Lock that keeps the camera focused on an object for a clearer picture. Samsung said it provides "tripod-like stability with an AI-powered stabilizer." Space Zoom on the S21 Ultra is powered by Samsung's first dual-tele-lens system, which is one optical 3X zoom for midrange and one optical 10x zoom for long-range. Both have dual pixel autofocus to capture ultra clear shots. 

Low-light photography also gets a boost in the Galaxy S21 Ultra. Samsung improved its Bright Night sensor and Night Mode to reduce noise and capture challenging shots like dimly lit rooms or landscapes at night. 

The Galaxy S21 and S21 Plus both have three rear cameras in ultra-wide, wide and tele-lens. They feature 30X Space Zoom with Zoom Lock, as well as Director's View and Vlogger View. Portrait Mode gets a boost from AI, which provides options for virtual studio light and effects to make the subject pop from the frame -- with both the rear cameras and the front-facing selfie lens. 

Samsung has improved its 8K Snap feature to let users grab clear images from 8K video footage, and its Super Steady Video records at an "improved" 60fps. The new Galaxy S21 phones also feature Multi-Mic Recording when paired with the new Galaxy Buds Pro, letting users record with their camera mic and earbuds mic at the same time. 

What's inside

All phones in the Galaxy S21 lineup in the US come with Qualcomm's new Snapdragon 888 processor and integrated 5G modem. The new Snapdragon chip is more effective at connecting to all flavors of 5G, from the slower, more reliable nationwide variant offered by all the US carriers, or the speedier but more finicky millimeter wave version touted by Verizon, and boasts peak download speeds of 7.5 Gbps and upload speeds of 3Gbps.

The new processor with its integrated modem is "really important," Technalysis Research analyst Bob O'Donnell said. By being able to combine different types of 5G airwaves together, there's a "huge potential increase in performance in 5G," he said. 

The Galaxy S21 Plus gets a bigger battery -- 4,800 mAh versus 4,500 in the S20 Plus -- while the S21 stays steady with 4,000 mAh and the S21 Ultra retains its 5,000 mAH battery. 

Also under the hood, or rather the display, is an improved fingerprint sensor from Qualcomm. The chip giant on Monday unveiled the second generation of its 3D Sonic Sensor that's 50% faster and 77% bigger than the previous generation, making it easier for people to to unlock their devices using their fingerprints. Along with making it simpler to know where to place a finger, the larger size also allows the technology to collect 1.7 times more biometric data, speeding up the unlock time. 

Samsung also included ultra wideband, or UWB, technology in the Galaxy S21 Plus and S21 Ultra. The technology lets a user pinpoint the exact location of phones, key fobs and tracking tags, helping them find lost dogs or automatically unlock their car. UWB calculates precise locations by measuring how long it takes super-short radio pulses to travel between devices. (Note: It's different from the Ultra Wideband terminology Verizon uses for its mmWave 5G network.)

Samsung will eventually have UWB in its Galaxy SmartTags, but the first version available will use Bluetooth Low Energy. The company didn't yet say when the UWB version will be available or how much it will cost, but it sees big opportunities for UWB in the future, especially as it tries to control the smart home. 

"We recently launched SmartThings Find to help you quickly and easily locate your Galaxy devices, even when offline," KJ Kim, chief technology officer and head of mobile R&D for Samsung, said in a statement. "We took this a step further with Galaxy S21 Plus and S21 Ultra, which use expanded UWB capabilities to utilize the AR finder so you can send virtual messages to other Galaxy users during your search."

He added that Samsung has formed partnerships with "major car companies" to provide "a next-generation car experience starting this summer."

And out

The phones in the Galaxy S21 lineup all feature a matte finish that helps minimize fingerprints. In the US, the Galaxy S21 Ultra comes in phantom black and phantom silver, and it has four possible configurations. The silver only comes with 128GB of storage and 12GB RAM, while the black has 128GB or 256GB of storage with 12GB RAM, and a monster 512GB model with 16GB RAM. 

The S21 Plus and S21 have some brighter color options, including phantom violet and phantom pink, the latter of which is only in the S21. There are two storage options for those phones, either 128GB or 256GB, both with 8GB RAM.

Samsung's Galaxy S21 (left), Galaxy S21 Plus (center) and Galaxy S21 Ultra hit stores Jan. 29.

Drew Evans/CNET

Samsung's Bixby voice assistant again makes an appearance in the S21 lineup, but its button can be remapped to other tasks. It's also integrated into SmartThings, Samsung's smart home control app.

The S21 Ultra has some advantages when it comes to the screen. All three use Samsung's Infinity-O Displays, are HDR10+ certified and have an adaptive 120Hz refresh rate that automatically adjusts based on what the users is doing, but the Ultra has a resolution of 3,200x1,440, while the other two are 2,400x1,080. 

The Ultra also has a Quad HD+ display -- versus flat, full HD+ in the S21 and S21 Plus -- and "the best, brightest display ever," Samsung's Hawke said. He noted the picture is 25% brighter than in the S21 and S21 Plus. The Ultra also has a 50% improved contrast ratio to deliver clear, immersive images, even when outdoors, and a brighter screen

"This is going to make content really pop, especially high dynamic range content," said Techsponential analyst Avi Greengart. "People will be able to use it outdoors without [the screen] getting washed out."

For Samsung, the hope is that its lineup has something for everyone. 

"When it comes to shopping for new smartphones, first and foremost, people want choice," Samsung's Blackard said. "That is both in terms of features and in terms of price points. So we're really committed to driving a range of different devices that offer what we think is that diversity of needs that's in the market today."

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Apple's iPhone 13 leads to company's largest revenue and profit in history, despite parts shortages

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Apple's iPhone 13 leads to company's largest revenue and profit in history, despite parts shortages

Apple's iPhone marked its 15th year on the market with its strongest sales ever, helping push the tech giant's sales and profits to all-time highs despite the continued spread of the coronavirus pandemic and supply chain constraints.

The demand for Apple's smartphone, in a line ranging from the $699 iPhone 13 Mini to the $1,099 iPhone 13 Pro Max, was so high during the three months ending in December, that sales rose more than 9%, to $71.6 billion. That was more than half the company's overall revenue, which itself rose to $123.94 billion, up double digits from last year.

Apple CEO Tim Cook noted that the iPhone held top market-share spots around the world, including in the US and Australia, where it was among the top five, China, where it was among the top four, and the UK, where it nabbed two of the top three slots. 

"We knew that we had the beginnings of something fundamentally transformative," Cook said in a conference call with analysts, remarking on the iPhone's 2007 launch. "None of us could have predicted the incredible and meaningful impact it would have on all of our lives."

Apple's stock rose more than 3%, to $163.73 per share, after closing regular trading roughly flat for the day. Investors pushed the company's shares above $3 trillion for a short period earlier this month before they fell about 12% with broader market fluctuations.

Apple's latest financial disclosures are just the most recent sign of how the coronavirus pandemic has affected the world economy in radically different ways. Though many businesses are struggling, our reliance on big tech appears to be fueling increased financial performance across the industry. But the success isn't the same for all these companies.

The iPhone 13 Pro, making a splash.

Andrew Hoyle/CNET

Microsoft, which announced last week that it plans to buy game maker Activision Blizzard for an eye-watering $68.7 billion, said its second fiscal quarter sales jumped 20%, while profits rose 21%. Netflix, meanwhile, said its subscriber base grew slower than expected during the holidays. Crucially, the company forecast subscriber growth far below analyst expectations, prompting its stock to plummet 25% after the news.

Even Apple had a dark spot in its report. The company's CFO, Luca Maestri, said continued supply chain issues cost Apple more than $6 billion in sales over the holidays, something he hopes will decrease by March.

"The level of constraint will depend a lot on other companies -- what will be the demand for chips from other companies and other industries. It's difficult for us to predict, so we try to focus on the short term," he told Reuters in an interview Thursday.

Apple said iPad sales in particular were affected, marking an uncharacteristic drop of 14% during the holidays amid "very significant" supply shortages and in spite of "very strong" demand across its product line.

"Despite the supply shortages, our installed base of iPads reached a new all-time high during the quarter," Maestri said on the conference call with analysts. He added that about half the customers purchasing an iPad were new to the product.

Apple's latest MacBook Pro laptops got positive marks from reviewers and customers.

Dan Ackerman/CNET

Breaking records

The iPhone wasn't Apple's only bright spot. The company said sales of its Mac computers were also strong, rising more than 25%, to nearly $10.9 billion, bolstered by newly redesigned MacBook Pro laptops. Apple said much of the customer demand is in response to the new M1 chip, meant to replace the microprocessing brains that Apple used to rely on from Intel. Cook said that's helped bring in new customers, in addition to upgraders.

"Customer satisfaction is off the charts," Cook said.

Apple's "wearables, home and accessories" division, which handles things like AirPods and HomePods, posted sales of more more than $14.7 billion, up more than 13%. And its services business, which oversees the $5 per month Apple TV Plus subscription service and the new $10 per month Apple Fitness Plus offering, saw sales rise to more than $19.5 billion. Apple said it now counts 785 million paid subscriptions across its business lines.

All told, Apple said it notched profits of nearly $34.6 billion, up 20% from the same period last year. That translates to $2.10 per share in profit, off $123.9 billion in overall revenue, which itself was up more than 11% from the $111.44 billion reported last year. It was also enough to beat average analyst estimates, which were $1.89 per share in profits on $118.66 billion in revenue, according to surveys published by Yahoo Finance.

All that has contributed to Apple's cash pile, which is now more than $202 billion.

Apple's iPhone 13 Pro.

Stephen Shankland/CNET

Still about the iPhone

Though Apple's various businesses are reporting record demand, the iPhone is still the company's most important product. It represented nearly 58% of Apple's overall revenue, and it's an anchoring product that many of the company's most popular accessories are built around, including the AirPods and the Apple Watch.

But Apple has also faced repeated questions about how to keep the product fresh despite annual updates. The iPhone 13's key improvements included its battery life, screen quality and cameras. The iPhone 12, meanwhile, offered the company's first major redesign in years, as well as the first inclusion of 5G ultrafast wireless and newly hardened front glass, which Apple called "ceramic shield."

The iPhone has become "an integral part of so many people's lives now more than ever," Cook said, noting that the active install base continues to grow, currently sitting at an all-time high. (Apple has previously said it counts more than 1 billion active iPhones worldwide, but it has since switched to publishing counts of all active devices. Apple said it counted 1.8 billion active devices over the holidays, up from 1.65 billion the same time last year, and 1.5 billion in 2020.)

Cook added that he expects 5G wireless will continue to drive further sales as people upgrade and switch to Apple devices. "Even though this is the second product announcement that has 5G in it, we're really in the early innings of 5G," he said, noting that customer surveys outside Apple have indicated that many people still haven't upgraded. "We maintain a very optimistic view on long term."

As to the future, Cook noted that Apple has been increasing its research-and-development spending more than normal, most recently raising it more than 22% during the holidays, to $6.3 billion. "There are areas that have more than piqued our interest, and we are investing in those," he added. "There's quite a bit of investment going into things that are not on the market at this point, as there always are."

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iPhone, Galaxy S, Pixel: How smartphones evolved to dominate your life

iPhone, Galaxy S, Pixel: How smartphones evolved to dominate your life

This story is part of The 2010s: A Decade in Review, a series on the memes, people, products, movies and so much more that have influenced the 2010s.

Steve Jobs' pitch for the original iPhone in 2007 as a phone, music player and internet communicator was a landmark moment in the tech world. It crystalized the iPhone's almost mythic reputation from the start -- remember the nickname, the Jesus phone? -- and helped usher in the idea that smartphones could be chic. But looking back, those three capabilities barely scratched the surface of what we can do with the modern smartphone.

What can you do with one now? Everything.

"We never imagined how a decade later iPhone would become such an essential part of our lives, from streaming TV shows and playing games, to finding directions when traveling, to managing health and fitness, to opening garages in smart homes, to sharing beautiful memories with stunning photos and videos," Phil Schiller, head of marketing for Apple, said in an email.

As CNET explores the impact of various technologies over the past decade, none has changed our lives as dramatically as the smartphone. When the original iPhone launched, and the first Android phone, the G1, followed in 2008, they were still the stuff of gadget enthusiasts with loads of disposable income. Even 10 years ago, at the launch of the Motorola Droid -- the first Android phone to enjoy mass appeal, thanks to a massive marketing blitz by Verizon Wireless -- we were just getting started with the potential that came with smartphones and mobile applications.

Nowadays we take for granted that we have a virtual supercomputer in our pockets. Our iPhones and Android handsets let us hail a car right to our location, draw from a library of hundreds of thousands of television shows and movies stored online, or livestream our silly antics to millions across the world. You can shoot down cartoonish avatars of your friends in Fortnite. They've literally been revolutionary, with secure messaging apps playing a role in the Arab Spring movement in the early 2010s and the Hong Kong protests against China playing out today.

We never imagined how a decade later iPhone would become such an essential part of our lives.

Phil Schiller, head of marketing for Apple

Think about it: What's the one thing you can't leave your home without? Chances are, it's your smartphone. It's become such a critical part of our lives that we're starting to question whether we're spending too much time on them. Tech giants like Apple and Google have even introduced ways to tell you how much time you're spending on your phone -- with apps found on the phone.

"It's astonishing how quickly we've gone from being astonished to having an always-connected supercomputer in our pockets to somewhat resenting having a supercomputer in our pockets," said Avi Greengart, an analyst at research firm Techsponential. 

No matter where you stand on the spectrum of smartphone dependence, it's undeniable the staggering impact they've had on society, culture and how we live our lives.

"A lot has changed since 1.0," Stephanie Cuthbertson, director of Android, said during her Google I/O keynote speech in May. "Smartphones have evolved from an early vision to this integral tool in our lives, and they are incredibly helpful."

Clumsy to coveted

Smartphones had been around for years before iPhones and Android handsets became the default mobile devices of choice. The white-collar crowd happily tapped on the physical keys of their BlackBerrys. Old-school gadget enthusiasts would've proudly shown off their Palm Treos or their "Pocket PC" phones (with a stripped-down version of Windows jammed behind a smaller screen). Never mind that these devices required a precise stylus to navigate. 

With the original iPhone, Steve Jobs and Apple changed how we interact with the world. 

Getty Images

In 2007, Jobs and the iPhone changed the meaning of a smartphone, making a touchscreen device intuitive -- and fun -- to use, thanks in large part to the full browser experience and tricks like pinch to zoom. It's the only phone that I could pull out at a bar and legitimately impress women with. (That still wasn't enough help.)

In July of 2008, Apple introduced its App Store, opening it up to third-party apps. Google would follow with the G1 smartphone (also known as the HTC Dream) and its own app store a few months later. The G1 catered more toward gadget enthusiasts and lacked the mass appeal of the iPhone, but it was no less influential as the launchpad for Android.

Today, there are more than 2.5 billion active Android devices out there, making Google's OS the most dominant platform in the world.

"Today, everyone has a smartphone, and that's amazing," said Peter Chou, co-founder and former CEO of HTC, which built the G1, who stood on stage with Google co-founders Sergey Brin and Larry Page when the device was unveiled.

Smartphones have evolved from an early vision to this integral tool in our lives, and they are incredibly helpful.

Stephanie Cuthbertson, director of Android

But it wasn't until the debut of the original Droid, which next month celebrates its 10th anniversary, that Android catapulted into the mainstream, thanks in part to a huge marketing campaign from partners Google, Verizon and Motorola.

Upping the ante even further, Samsung jumped into Android in 2010 with a willingness to build up its Galaxy S franchise by way of an even more impressive marketing push, which created the two-horse dynamic we see today (Apple vs. Samsung, Apple's iOS vs. Google's Android).

"It's exciting to reflect on 10 years ago launching the first Galaxy S smartphone," said Drew Blackard, head of product management for Samsung Electronics America. "Over the past decade, we've introduced a number of industry-leading innovations that have given our consumers a better mobile experience and changed the way we think about smartphones."

From fart apps to limitless videos

The explosion of smartphone demand wasn't driven just by increasingly advanced, and bigger, hardware. The handset's Swiss Army knife utility came from the sheer number of programs available to us. It took Apple's App Store and the Google Play Store about eight years each to surpass 2 million apps, from standbys such as Instagram and Angry Birds to obscure apps for bird watching.

It's easy to forget that the early experimental days included fart apps that raked in $10,000 a day or useless virtual lighter apps. At that point Android, which initially didn't have the same oversight that Apple gave iOS, was a real Wild Wild West, with tons of junk apps.

You'd never be able to watch all that's available on video streaming sites, even if you stared at your phone all day. 

Sean Hollister/CNET

That's a far cry from the utility of apps today. You pretty much can't get lost, thanks to Google Maps. Protestors use secure messaging platforms like Signal and WhatsApp to coordinate demonstrations. Uber and Lyft mean you're never stuck without a ride -- even a helicopter ride. Apps like Life360 or Disaster Alert can literally save your life.

Entertainment buffs, meanwhile, would need several lifetimes to watch the countless hours of programming found on apps from Netflix, Hulu, Amazon Prime Video and HBO Go, among others -- with new options such as Apple TV Plus and Disney Plus emerging all the time.

Societal changes

When Samsung unveiled the original Galaxy Note in 2011, the then-gargantuan 5.3-inch display provided rich fodder for endless mockery. Remember, the first iPhone had a 3.5-inch display.

Today, the original Note seems quaint in its diminutive stature. Samsung's latest, the Galaxy Note 10, rocks a 6.8-inch display, while the iPhone 11 Pro Max features a 6.5-inch display.

Nowadays, smartphones are almost too large to hold in one hand. 

Juan Garzon/CNET

"The desire for more screen in your hand has exceeded the grasp of your hand," Greengart said.

When the world was transitioning to all-touchscreen phones, there was a constant debate about whether people could let go of buttons. Back in 2009, handset makers were still experimenting with different ways to cram QWERTY keyboards onto handsets, said Gartner analyst Tuong Nguyen. The G1, for instance, had a slide-out physical keyboard. 

Many of us can now blind touch-type on a display by memory.

The desire for more screen in your hand has exceeded the grasp of your hand.

Avi Greengart, an analyst at Techsponential

Smartphones are also notable for what they've destroyed as much as what they've enabled. Those little supercomputers have left a wake of failed businesses over the years.

When was the last time you saw a point-and-shoot digital camera? Google Maps rendered GPS navigation systems irrelevant, and when I want to feel really old, I tell younger reporters about a time when I used physical (paper) Thomas Guide maps to get from one assignment to another. Apple's iPod and other MP3 players, Cisco's Flip video cameras and even voice recorders have virtually disappeared.

Outside of luxury fashion statements, wristwatches became a novelty until companies like Apple brought back the trend by offering smartwatches. They work by connecting to -- what else? -- your smartphone.

Rise of China

The smartphone revolution was radical enough that it destroyed an older generation of handset stalwarts. Nokia and BlackBerry were the kings of the mobile device -- and now neither of those companies makes phones, having licensed out their names to upstarts eager to make the most of once viable brands. US phone pioneer Motorola is owned by Chinese consumer electronics giant Lenovo. 

Microsoft, which dominates PCs with its Windows software, couldn't make Windows Phone work. HTC, the maker of the G1, has virtually disappeared from the scene. 

Some of the most interesting phones are coming out of Chinese companies -- like Huawei, with its foldable Mate X. 

Juan Garzon / CNET

While Samsung remains the king of the hill for smartphones and Apple remains the most profitable player, much of the action in the smartphone world is now coming out of China. Huawei, embroiled in controversial claims by the US that it's a security risk, is the world's second-largest smartphone maker, and that's without selling any phones in America. TCL, a Chinese company best known for budget televisions, has the rights to make phones using the BlackBerry brand. 

Many features, like the addition of multiple cameras, a pop-up camera or the use of slimmer bezels, emerged from companies like Huawei or smaller Chinese players such as Xiaomi, Oppo or OnePlus.

The inevitable backlash

The days when we'd get giddy over each new Android or iPhone release are gone. And though innovation is still on the horizon with the rise of 5G and foldable phones like the Galaxy Fold, enthusiasm has given way to a more critical look at how these tiny slabs of metal and glass have really affected our lives. 

That little buzz or chime creates an almost Pavlovian need to check your phone, a phenomenon dubbed FOMO, or fear of missing out. It has critics worried that the generation raised on smartphones will be too glued to their screens to operate in the real world. After all, older generations are already hooked on their phones. 

"We all seem more preoccupied with what comes out of those little screens than what is going on around us," said Carolina Milanesi, an analyst at Creative Strategies.

The very companies that serve up these time-sucking gadgets are working on apps and tweaks to their operating systems to minimize the amount of time you need to spend on the devices. Through its Screen Time feature, Apple's iOS 13 lets you control access to apps, and allows parents to manage their kids' activities better too.

In November, Google launched a Digital Wellbeing tool to offer many of the same kinds of controls. Part of Google's presentation at its I/O developer conference in May was focused on being smarter and quicker about addressing your needs.

"Looking ahead, we see another big wave of innovation to make them even more helpful," Cuthbertson said.

We've come a long way from simply making phone calls, playing music and browsing the internet.

Originally published Oct. 21, 5 a.m. PT.
Update, 3 p.m. PT: Adds background.

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WWE Clash of Champions: Results, new champions, match rankings and full recap

WWE Clash of Champions: Results, new champions, match rankings and full recap

Emanating out of Charlotte, North Carolina, WWE's Clash of Champions pay-per-view was OK. It wasn't bad, per se, but there was nothing on the show that was truly exceptional, with most of the event being average to good. Seth Rollins was the MVP of the night, being a key part of the strong open and closing matches. Becky Lynch vs. Sasha Banks was on its way to being a standout match but was stymied by a poor finish.

Here's a quick rundown of highlights:

• Seth Rollins is still Universal Champion, but he and Braun Strowman lost the Raw Tag Team Championships to Robert Roode and Dolph Ziggler. Not that it'll end up meaning anything, but Rollins was pinned fairly cleanly by Roode.
• AJ Styles vs. Cedric Alexander was on the preshow, for some reason.
• Becky Lynch retained her Raw Women's Championship via DQ, lengthening her feud with Sasha Banks.
• Roman Reigns vs. Erick Rowan was a waste of time -- until Luke Harper returned.

Below you'll find all the results of the night, as well as match recaps and ratings. See you next month for WWE's Hell in a Cell event, which will be headlined by Seth Rollins vs. Bray Wyatt. 

Seth Rollins retains his Universal Championship

Hot start, with Strowman bulldozing Rollins and going for his powerslam finish. Rollins escapes, works over Strowman's legs and hits three superkicks followed by a frogsplash. Rollins is so good. Two count. 

Good action, with Rollins springboarding all over the place and Strowman showing great intensity. The crowd is quiet, tired from a long and only OK show. Strowman hits his running shoulder tackle on the outside twice, but Rollins sidesteps him on the third one. Strowman crashes through an announce table, and Rollins hits dual suicide dives. The two end up fighting on the turnbuckle, and Strowman eventually hits a frogsplash from the top. Props.

We get a light, polite "this is awesome" chant. Rollins locks in a sleeper hold but Strowman rolls out. Rollins hits a curbstomp for a one count. He hits another for a two count. A third stomp for another two count. Rollins goes for a fourth but Strowman counters, hoisting him up for a powerslam. Strowman's leg gives out, Rollins nails a pedigree and then a final curbstomp for the pin.

After the match Rollins is attacked by Bray Wyatt, aka The Fiend. They'll wrestle next month at Hell in a Cell.

Rating: 3.5 stars. Very similar to SummerSlam's main event between Rollins and Brock Lesnar, but not as good. Suffered from a flat crowd, but still a solid main event. 

Erick Rowan beats Roman Reigns (!) 

Not much to this match. It's no DQ, so it's just a bunch of brawling outside the ring. Rowan has improved his intensity a great deal, but the crowd doesn't buy him as a threat to Reigns. Which is a shame, because the match was just Rowan beating down Reigns, trying to convince the audience he's a threat to Reigns.

One moment did impress the crowd. On the outside, Reigns jumps from the steel stairs for an elevated Superman Punch, but Rowan counters by grabbing him by the throat and pulling him up for a huge powerbomb through an announcer's table. This gets Rowan a 2 count. 

Match ends when a returning Luke Harper blocks a spear attempt from Reigns. Harper and Rowan double team Reigns. Rowan gets the win.

Rating: 1.5 star. Cool powerbomb spot and it's awesome that Luke Harper, who is awesome, is back. Other than that, this was not good. 

Kofi Kingston retains his WWE Championship

Orton and Kingston start slow. This is likely because they're following a hot match and want to restart the crowd, but it's also vintage Orton. 

The wrestling here is actually very tight. The two exchange snug shots, and Orton ends up bumping Kingston out of the ring. He then follows up with suplexes all around the outside area, including two on the announce table.

The pace slows down though as Orton picks apart Kingston. Eventually Kingston mounts a comeback, but it's not a particularly vigorous one. He goes for a Trouble in Paradise, but Orton counters with a nice neckbreaker. Kingston gets some of that missing fire, though, with a huge over-the-top-rope dive.

Orton regains control and there's more slow-paced dissection. He sets up an RKO but Kingston counters into a rollup. Kingston starts a comeback but is cut off with an RKO outta' nowhere. Kingston gets a foot on the rope at 2. Orton goes for his infamous punt but Kingston dodges and nails a Trouble in Paradise to retain.

Rating: 3 stars. A lot of nice wrestling here, but nothing remarkable. 

Sasha Banks beats Becky Lynch via DQ

Crowd reacts big to Lynch, and is more into this match than the last few. Lynch starts out on top, but once Banks gets control the crowd breaks out into loud "Let's go Sasha!/Let's go Becky!" dueling chants.

After Banks worked over Lynch for some heat, Lynch mounts a comeback. She gets cut off in spectacular fashion though, with Banks countering a flying clothesline with a Banks Statement submission. Lynch powers out and hits an exploder suplex. Crowd has been more quiet, but wakes up with more dueling chants.

The two women trade submissions in the center of the ring, Banks going for the Banks Statement and Lynch the Disarmer armbar. Lynch ends up on top, getting her submission, but Banks gets her foot on the rope. Good stuff here. Banks nails double backstabbers and rolls Lynch into a Banks Statement for an intense false finish, but Lynch gets the rope break.

Banks villains it up, tossing in a chair to distract the ref and then, while the ref isn't looking, hitting Banks in the torso with another chair. She follows up with a shining wizard for a two count. The ref accosts Banks for using a chair and then Lynch takes a chair herself and swings for Banks, but Banks ducks and Lynch hits the ref. 

The two then brawl into the crowd. Lynch uses the stair rails to put Banks in a Disarmer armbar, which was gnarly. Banks and Lynch brawl into the backstage area, where Lynch smears Banks with mustard, and eventually come back to the ring. We're told by Michael Cole that Lynch has been disqualified for hitting the ref. Cool. Inside the ring Lynch destroys Banks with a chair.

Rating: 3.5 stars. A very good match with a weak finish. In fairness, Lynch looked like a badass babyface tearing apart Banks and leaving as a defiant champion, but that's in spite of an uninspired ending.

Still the champ.

WWE

Shinsuke Nakamura retains the Intercontinental Championship

After The Miz' entrance, Sami Zayn comes out to berate the audience, talk smack about The Undertaker and to introduce Shinsuke Nakamura. It sucks that Zayn is a manager, because he's such a terrific wrestler, but he is a fantastic manager. 

Nakamura and The Miz open with some chain wrestling. Zayn immediately takes the mic and starts commentating from the side. After about 30 seconds of amazing commentating, Zayn's mic gets cut off. 

Miz works over Nakamura's leg throughout the match, leading up to a Figure Four submission that gets a nice pop thanks to this being Charlotte, North Carolina, aka Flair Country. Nakamura grabs the ropes to break up the pin. Zayn distracts Miz, allowing Nakamura to his a modified Kinshasa to the back of Miz' head for a 2 count. Miz regains control and nails a Skill Crushing Finale, but Zayn distracts the ref.

Ending comes as Miz chases Zayn around the ring. Nakamura cuts him off, then hits a Kinsasha in the ring for the win.

Rating: 3.25 stars. This match had a slow start, got very good towards the end but had a finish that made The Miz look dumb. Miz's offense also looked weak at points. 

Nikki Cross and Alexa Bliss retain Women's Tag Titles

Alexa Bliss comes out with a Harley Quinn-inspired look tonight.

Nikki Cross starts the match with Mandy Rose, who after some taunting from Cross tags in Sonya Deville. Eventually Rose is back in the ring against Bliss. Some sloppy stuff here, some of Bliss' forearms and slaps look great but there was some conspicuous mishaps too. The two were at some points a second or two out of sync. 

R-Truth runs into the ring and is chased by the 24/7 Championship crowd for a quick distraction. Bliss tries to rollup Truth, but he kicks out and runs into the crowd. This sentence must be completely incomprehensible to someone who doesn't regularly watch Raw.

Deville and Rose hit a double-team move on Bliss, but the pin was broken up by Cross. Bliss tags in Cross, Cross scores the pin on Rose after a top-rope neckbreaker. 

Rating: 2 stars. Not bad, a well laid out match (except for the 24/7 distraction), but there was a lot of sloppy wrestling here and the crowd wasn't particularly interested.

The Revival defeats The New Day

The Revival are awesome and The New Day very good, but these teams are struggling to get the crowd alive. The New Day dominate until The Revival out Xavier Woods and double team Big E. The crowd did wake up when Big E, after around 5 minutes of being beaten down, tagged in Woods. 

Woods runs wild on The Revival, but is cut off when he gets kicked in his injured leg. Big E comes in for a nice sequence that ends up with The Revival hitting a Shatter Machine on the outside. Scott Dawson and Dash Wilder then pick apart Woods in the ring and nail him with a Shatter Machine. They could go for a pin but decide to work over Woods' leg more.

Dawson puts Woods in a submission lock and Woods taps out.

Rating: 2.75 stars. Some nice wrestling here, but the middle section of the match felt plodding and the crowd, though sporadically invested, on the whole wasn't super into it. 

Bayley retains her SmackDown Women's Championship

Flair opens hot with a big boot to Bayley, who then retreats out of the ring. Flair chases Bayley around and, back in the ring, hits her with some chops and some snug-looking strikes. Outside the ring Flair throws Bayley into the ringside barricades. Pretty gnarly looking. Here the crowd pipes up with a "Let's go Charlotte!" chant. 

Flair starts working over Bayley's leg. The story of the match so far is that Flair is murdering Bayley. Bayley reteats to the corner and the ref stops Flair from keeping the offense up. Bayley takes the bottom turnbuckle padding off, pulls Charlotte into it in an illegal move and, surprisingly, gets the 1-2-3. 

After the match Bayley legs it to the back.

Rating: 2.5 stars. This match actually told a coherent story. Flair was killing Bayley, who blatantly cheated to retain her title. The hero looks strong, the villain looks evil. It was too short to be a great or even good match, but was solid for what it was.

Robert Roode and Dolph Ziggler are Raw Tag Champions

Good opening match here. It opens with Strowman dominating both Roode and Ziggler, then tagging in Rollins. Ziggler turns the tide with a wicked DDT on Rollins outside the ring. The crowd was a little quiet at the beginning, but really got into the match as the bad guys kept cutting off Rollins from tagging in Strowman. 

Big pop when Strowman gets tagged in. He runs wild -- literally running Ziggler and Roode down on the outside -- but Ziggler rakes his eyes and double teams him with Roode. Eventually Strowman tags in Rollins. Amazing hot tag. This guy was flying all over the place, springboards inside the ring, suicide dives outside, more springboards inside. 

Match ends when Roode sets up a Glorious DDT and Strowman bumps Roode into Rollins. Strowman and Ziggler take a tumble outside, and Roode hits a DDT on Rollins for the win. 

Robert Roode, bottom of the card a month ago, pins the Universal Champion.

Rating: 3.5 stars. Slow start, but ultimately a solid match with a very good final few minutes. 

Your new tag champs. 

WWE

Preshow results

AJ Styles defeats Cedric Alexander in a United States Championship match: The first surprise of the night is that this match was on the preshow. Styles beats Alexander in a 5-minute match.

Drew Gulak retains the Cruiserweight Championship: Gulak beats Humberto Carrillo and Lince Dorado in a triple-threat match.

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