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Living with Chromebook: Can you use it to actually get work done?

Living with Chromebook: Can you use it to actually get work done?

In the first part of our Living with Chromebook series, I outlined the initial hardware and account setup required to use a laptop running Google's Chrome OS. In this second installment, the focus is on productivity.

For my long-form Chromebook test-drive, I'm spending most of my computing time with the HP Pavilion 14 Chromebook. Like the smaller 11- and 12-inch Chromebooks we've reviewed, it operates almost entirely within the Chrome Web browser, which looks and feels the same as the Chrome Web browser you may be using right now on your Windows or Mac OS computer.

That makes for a familiar experience in some ways, as many of us have already moved large swaths of our lives online, into Web-based tools such as Gmail, Facebook, and Netflix. More than most, I've embraced cloud services for as many things as possible, primarily because reviewing laptops means moving into a brand-new, fresh-from-the-box PC at least once or twice a week.

Working in the cloud
If you're anywhere near as invested in cloud services as I am, then the transition to a Chromebook should hypothetically be fairly painless. Most of the things you want to do -- send e-mail, share via social-networking services, stream online video -- are available on a Chrome OS device, and largely work the same way as on a traditional OS.

That said, there's still a natural resistance to this type of Web-only setup. Maybe the idea that in a traditional PC there's a desktop lying underneath it all is a comforting one. Perhaps traditional folders-and-file systems are a security blanket, because despite having used Chromebooks before this, I found being locked into a browser-only world still felt confining, especially for office work -- documents, spreadsheets, and folders of files nestled within each other.

Most of the things you want to do -- send e-mail, share via social-networking services, stream online video -- are available on a Chrome OS device.

That's no doubt why the Chrome OS now has a more pronounced (if still rudimentary) file system than the very first Chromebooks did, making it possible to save and easily access files. This Hewlett-Packard model only includes 16GB of solid-state drive (SSD) storage, but Acer's C7 Chromebook includes a standard 320GB platter hard drive. In either case, photo, music, and video files can all be stored and sorted there, by downloading online or sideloading from a USB drive or SD card. Consider it all to be backups for the versions "in the cloud," for those times when you can't get online.

Image and video files on the Chrome OS hard drive.

Do you need always-on Internet?
While the original pitch for the Chromebook was that this would be an always-on device, connected to either Wi-Fi or mobile broadband, that idea seems to have fallen by the wayside. The HP Pavilion 14 Chromebook, for example, does not include a 3G antenna, something found in the original Google Chromebook, as well as the Samsung Chromebook Series 5 550. Google's high-end Pixel model even offers a 4G LTE version. But the bundled wireless service always comes with an asterisk; in the case of the 4G Pixel -- which is $250 more than the Wi-Fi-only version -- it's this: 100MB per month for two years of mobile broadband from Verizon Wireless. In other words, it's way too paltry to do anything substantive.

Perhaps sensing that always-on broadband isn't going to always work for sub-$400 laptops, Google now emphasizes the offline capabilities of Chrome, which are largely tied in to the offline modes that have been built into Google's various tools, such as Google Docs, over the years.

The offline-ready apps in the Chrome Web Store.

A few other Chrome-compatible Web tools also work offline, and Google has set aside a section of its Chrome Web Store (really just a dressed-up set of links to Chrome OS versions of web sites) to make them easier to find.

Google Drive as office suite
I'll let you in on a little secret. I've been using Google Drive (nee "Google Docs") as my main word processor for a few years now, and it's such a useful, well-maintained online tool that the benefits far outweigh a few significant shortcomings. For that reason, using Google Drive on a Chromebook was a natural transition for me, and one of the elements of Chromebook use that felt the most comparable to using a non-Chrome OS laptop.

Like nearly all writers, I spent years using Microsoft Word on both Windows and OS X systems. It's still the default for word processing, and DOC and DOCX are still universal file formats (fortunately, Google Drive allows you to open and export these formats).

But, reviewing new laptops all the time, I was setting up a new system once or twice a week at least, which often made using these new laptops for writing a pain. Microsoft now has an ad-supported "free" version of Word that comes preinstalled on some (but not all) laptops, but previously, if you were lucky you had a trial version, or else nothing at all. Very often, I ended up either installing OpenOffice (a free, if clunky, office suite), or digging up an old install disc for Office 2003. Even under the best of circumstances, I had to remember to e-mail myself the latest version of my Word doc, or sneakernet it around on a USB stick. (Nowadays, I'd store the documents on Dropbox, Amazon Cloud Drive, Microsoft SkyDrive, or the like, but I'd still be stuck installing the word processing software itself.)

So many of the work tools we use now are online and collaborative that it's hard to remember when that wasn't the norm, but when I started using Google Drive in earnest in 2009 it was a major change to my workflow. Even now, on the HP Pavilion 14 Chromebook, I can open any document I've been working on from another laptop, add some text, and then seamlessly switch back to the first laptop at any point. It's also easy to share docs with anyone else via a few button clicks -- and multiple authorized users can access and edit a document in real time (which is something you may or may not want).

Working on a document in Google Docs.

Google Drive works best for simple text-based documents with minimal formatting. You can add images, tables, and other design elements, but these are not as full-featured as in Microsoft Office, and don't always translate as one might expect when exporting to a DOC file.

Another thing that drives me crazy about Google Drive is the lack of a "show hidden characters" command in its word processor. That's not something everyone uses, but for writers, especially those who got their start in print publishing, being able to see every tab, paragraph break, and even the spaces between characters is important. I've learned to live without it, but it's still my least favorite part of the Google Drive experience.

The presentation and spreadsheet apps included with Google Drive are somewhat less successful. My needs for XLS files are limited, but even then I've run out of available columns and been forced to start a new tab in a spreadsheet. In fact, all the Google Drive apps have size and complexity limitations, and you can find more details about that here. Those are limitations to the actual Google Drive platform, not something specific to Chrome OS or the Chromebook.

Another option for Microsoft Office purists is Office 365, the cloud-based version of Office. It's a paid service, not all features work in Chrome OS, and it doesn't facilitate the easy sharing that Google Docs does with anyone who has a free Gmail account.

It may be something you'll need to use every day, but I've had good luck exporting Google Docs files into the PDF format (it's a setting built right in to Google Docs under File > Download as), and the file browser in Chrome OS can open PDF files for easy reading.

One handy thing to keep in mind is that most Google Drive files can be accessed even when your Chromebook (or other PC) is offline. But, you have to set up the offline mode for your account first by following the instructions here. Gmail also has an offline mode, and you can find more apps and features that work on an offline Chromebook in this special section of the Chrome Web Store (of course, you'll have to be online to see this list).

Using a mouse, printer, and other peripherals
One of the big problems I had with the less-expensive Chromebooks from Samsung and Acer has been the terrible touch pads built into those systems. I don't care if your laptop cost less than $200, if the touch pad is unusable, you're just not going to be productive on it.

The touch pad on the $329 HP Pavilion 14 Chromebook is a bit better, but still not even as good as the touch pads found on budget Windows laptops. It was passable for basic Web surfing, but if you plan on using your Chromebook for more than a couple of hours at a time, an external mouse is recommended.

Fortunately, despite not having any way to install drivers or dive into the deeper functions of pointing devices, I had good luck getting external devices to work. Both the wireless Microsoft mouse and the external Logitech touch pad I tried worked instantly, both via USB dongle (a second wireless mouse, from Targus, did not work).

Setting up Cloud Print is about as far from the simple, stripped-down appeal of Chromebooks and the Chrome OS as one could imagine.

Printing is a little more complicated. You'll need to use a service Google calls Cloud Print. That works one of two ways. The less likely scenario is that you already own one of a handful of Cloud-Print-ready printers, in which case you should be able to connect easily if you're on the same network. More likely, you have what Google generously refers to as a "classic printer," in which case, you have to run a Cloud Print app on a separate Windows or OS X machine, and from there, connect to your Chromebook.

This is about as far from the simple, stripped-down appeal of Chromebooks and the Chrome OS as one could imagine.

That said, when I followed the steps outlined in this support doc from Google, the Cloud Print feature worked the first time I tried it.

Workaround apps
If your job involves only e-mail, text documents, and simple spreadsheets, moving to a Chromebook may well be a very simple transition for you, especially if you already make use of Google's online tools.

If, however, you have occasional need for programs such as Photoshop, you're going to have to find a workaround. There actually are a few basic image-editing features built into Chrome OS, but if you need to do more than adjust the rotation or brightness and contrast of an image, you'll hit a wall very quickly.

I've always used a Web-based tool named Pixlr for emergency photo edits. It's a cloud-based image editor that looks and feels a lot like Photoshop. You upload an image, edit it, then download the resulting file. It works well enough in a pinch, although if you're a heavy Photoshop user, a Chromebook just isn't for you.

I found Pixlr listed in the Chrome Web Store, but "installing" the app really just takes you to the Pixlr Web site. Similar online tools, including some basic video editors, can be found in the Creative Tools section of the Chrome Web Store. One caveat, especially if you're working with big images: remember that you'll have to both upload and redownload the image file, so make sure you have the time and bandwidth to work that way before you count on an online app such as Pixlr.

You can be productive on a Chromebook, sometimes
As an on-the-go system for catching up on e-mail (especially if you use Gmail or Google's corporate e-mail services), and creating or editing basic office documents, a Chromebook works, and works well considering the less-than-$250 investment (for the Samsung Chromebook Series 3, the most affordable Chromebook CNET can recommend).

That said, it does not excel in any particular area, and even a budget Windows laptop offers more flexibility and the ability to run more software. Even if you only need a particular app once in a great while, unless there's an online version that works in the Chrome browser, you're out of luck.

Here's what worked:

• Google Drive/Google Docs works the same as it does on non-Chrome PCs
• Having cloud-based documents makes it easy to share and access documents on multiple PCs
• Many mice and other accessories are plug-and-play
• Offline access to some features helps the Chromebook be more universally useful

Here's what didn't:

• You're stuck with second-rate online alternatives to programs such as Photoshop
• Setting up a printer is a hassle
• Google Docs lacks many of the bells and whistles of Microsoft Office

In the next Living with Chromebook installment, we'll look at entertainment options in Chrome OS, from streaming video to games.

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The Best Printers, According to the CNET Staff Who Use Them

The Best Printers, According to the CNET Staff Who Use Them

Despite the modern reliance on the cloud, many of us still need to make physical copies of our paperwork. Important documents need copies, physical pictures need to be scanned and labels need to be created. The only way to do those things is to have a printer you have easy access to.

While CNET Labs test a whole new range of printers, we've put together a list of printers the CNET staff use at home and at the office and the reasons why they chose that particular model. These have not been formally tested to destruction, but are used in the way most people do.

Epson

A printer is one of those things that I don't use often, and when I do need to use it, I hope that it works. I've gone through several printers in recent years, because every time I want to use it the ink is dried out or something else needs to be fixed. I was looking for a low-maintenance option that had affordable ink replacements, and that's where I came across this Epson model.

It's an all-in-one unit, so I can still scan documents to my PC when needed, but the best part is that I've yet to find the ink dried up when I wanted to use it. It also prints reliably for small and medium jobs. The ink isn't expensive, and you can buy an XL version of the cartridge which offers 2.5x the capacity for a little extra money. Overall, it's a great printer if you don't need to print tons of pages in a short period of time (because it's a little slow) but still want something that won't make you go broke when you need new color or black ink.

-- Jared DiPane

Epson

The big selling point of the EcoTank line is that it does away with cartridges. Even if you only print a couple of times a week, it's worth the extra cost. My family prints more than that and we're still on the original ink refills that came with the printer after years of use. The 3750 model was replaced by the 3850 in September 2021 but they're essentially the same printer. 

Because it's a lower-end model in the line, the printer isn't a speed demon with color prints and its tray holds only 250 sheets. It doesn't have a touchscreen, just a small display and navigation buttons that aren't backlit. But it has all the other features I'd expect from a compact all-in-one for a small office or home office: You get wired and wireless connections with mobile printing, an auto-document feeder and automatic two-sided printing. Print quality is respectable, too. It excels on black-and-white documents but it's OK for photos as well. 

-- Josh Goldman

Brother

I've had this printer for at least five years and it's been solid. Unlike some other printers I've had, it rarely gets disconnected from the Wi-Fi network so my whole family can easily print stuff from their various computers and phones without me having to troubleshoot the connection. Printing is fast and since its laser ink isn't expensive per sheet. I'm fine with black and white and the few times I need color I'll print at the local drugstore.

The one downside is that double-sided printing always jams the feed so I have to take it apart, pull out the paper and restart the job. Sometimes the software seems to select double-sided on its own and I discover the hard way, but once I change back to single-sided (which is what we use most of the time) it's all good. 

-- David Katzmaier

HP

My wife loves to make stickers using our HP Envy and the Cricut Explore 3. The Envy has excellent color saturation, especially on the glossy sticker paper she uses. It also has the added bonus of being a scanner, which is especially helpful to scan all our mortgage documents while we move house.

The biggest selling point though is the two-year supply of new inks. Running out of ink is the worst part of using a printer at home, but HP's replacement service takes away that hassle. It's worth the money just for that.

-- James Bricknell

Brother

I have to make an absurd amount of labels for our son's Tupperware, school items, folders, cooking products, and so on. This makes it so easy. There are different fonts, sizes and styles to choose from. 

The keyboard is dreamy and a far cry from the old-school turnstile. I also love the built-in cutting function. Gone are the days of needing scissors when you're done. 

-- Danielle Ramirez

HP

Full disclosure: I was the guy who proudly kept his home printer-free while using the office printer for those once- or twice-a-month necessities. Then came the pandemic, and I found myself in need of shipping labels and other documents at home. This tiny HP LaserJet fits perfectly on the bookshelf in my equally tiny Brooklyn apartment, and it reliably prints from PCs, Macs, Chromebooks and smartphones, all over Wi-Fi.

The 2022 model (M110w) is nearly identical to my 2020-era unit (M15w), but take note: The "cheaper" M110we seems to require a subscription to HP's cloud-ink solution, so go with the pricier model if you want to avoid an always-on connection. Also, this laser printer is black-and-white only, but that's a feature for me, not a bug.

-- John P. Falcone 

Other articles from the CNET team

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New Asus Wi-Fi 6 router offers a VPN connection to home when you're on public Wi-Fi

New Asus Wi-Fi 6 router offers a VPN connection to home when you're on public Wi-Fi

This story is part of CES, where CNET covers the latest news on the most incredible tech coming soon.

Asus usually brings a router or two to CES, and that was true for this year's all-virtual event, where the company showed off a new Wi-Fi 6 router that lets you create a VPN connection back to your home network when you're using public Wi-Fi.

The router is the Asus RT-AX68U, an AX2700 device with full support for 802.11ax, or Wi-Fi 6. That means it supports the newest and most advanced generation of Wi-Fi, with features including OFDMA and 1024 QAM that let it communicate more efficiently with lots of devices at once and send more data with each transmission. Just don't expect support for Wi-Fi 6E, which adds in access to the newly opened 6GHz band -- for that, you'll need to go with something fancier.

Asus tells me that the AX68U will launch in the coming weeks at a retail price of $200. That's at the high end of reasonable -- other, similar Asus routers with dual-band Wi-Fi 6 designs typically cost about $180; meanwhile, the previous-gen, Wi-Fi 5 version of this router currently sells for about $125.

The Asus pitch for Instant Guard promises to protect your data on public Wi-Fi networks by encrypting it and routing it through your home network, where Asus can run threat scans.

Asus

The new feature that aims to make public Wi-Fi safer to use is a companion app called Instant Guard. Like all VPNs, it encrypts the data travelling to and from your phone and routes it all through a secure server. The interesting wrinkle is that, in this case, the secure server is your home network. As your data passes through, the router's own AIProtection Pro feature will scan for threats.

The Asus RT-AX68U features four spare Ethernet LAN ports and a USB 3.0 jack.

Asus

It's a similar pitch to Ubiquiti's Teleport app for routers like the AmpliFi Alien, which can VPN your public Wi-Fi connection back to your home router, too. I thought it was a clever feature when I tested it out last year, but noted that Ubiquiti collected certain bits of usage data to make the feature work. That makes it a less ideal privacy option than a dedicated VPN like Nord or Express that doesn't collect usage data at all. At any rate, I'll be sure to take a good look at Instant Guard's fine print once I've had the chance to test it out, too.

As for speeds and specs, Asus claims the AX68U can hit theoretical maximums of 861Mbps on the 2.4GHz band and 1,802 Mbps (1.8 Gbps) on the 5GHz band. It features three external antennas, four spare Ethernet LAN ports, and two USB ports for connecting printers and other peripherals, one USB 2.0 and the other USB 3.0. If you're bored with black, the Asus landing page for the router teases an albino, white-bodied version, too.

However, the AX68U doesn't include a multigig WAN port that's capable of accepting incoming, wired speeds any faster than 1Gbps. And, again, it doesn't support Wi-Fi 6E, a new designation for Wi-Fi 6 devices equipped to operate in the newly opened 6GHz band. So far, the only Asus router that does is the ROG Rapture GT-AXE11000, an extravagant gaming router the company teased last year. An Asus spokesperson tells me to expect that one to launch later in the first quarter of 2021, perhaps by February.

The AX68U features plasticky chrome trim along the top of the router.

Ry Crist/CNET

Asus sent an RT-AX68U my way during CES in January -- as soon as the show was wrapped up, I plugged the thing in and started testing it out.

The first thing that caught my eye was the chrome trim that runs along the top of the router. It's plastic, but it's still an interesting and eye-catching cosmetic touch, and one that almost makes the RT-AX68U look more like a midcentury radio than a router. I wonder if Asus could have pushed the idea further and done more to buck the trend of routers with faux-futuristic designs (but then again, this is Asus we're talking about here).

I was most interested to see how the thing performed, though -- and after my initial run of speed tests here at home, I'm pretty impressed. The dual-band router lets you split the 2.4 and 5GHz bands into two separate networks, but if you like, you can also turn on a feature called SmartConnect that merges them into a single, unified network that automatically steers you from band to band. So, I ran speed tests for all three -- the 2.4 GHz band, the 5GHz band, and the SmartConnect network -- across multiple spots in my 1,300 square foot home, where I have incoming internet speeds of 300Mbps.

Average download speeds dropped in my back bathroom, the room farthest from the router -- but other than that, the AX68U was a strong performer in my at-home tests.

Ry Crist/CNET

That SmartConnect feature didn't perform well with previous Asus routers I've tested, like the otherwise great RT-AX86U gaming router, but it did a fine job here. In the four rooms closest to the router, it matched the near-perfect performance of the 5GHz band, then kicked me over to the 2.4GHz band when the 5GHz speeds dropped in my back bathroom, the room farthest from the router.

Most importantly, when I reran the test starting with a fresh connection at range in that back bathroom, it started me out on 2.4GHz and then quickly bumped me back up to 5GHz speeds as soon as I left the room and moved a little closer to the router. That's where that gaming router got tripped up last year -- it would leave me on the slower 2.4GHz band even after I had left the back bathroom and moved almost all the way back to the living room, where the router sits. No such problem with the AX68U. With SmartConnect turned on, it finished with average download speeds throughout my home of 258Mbps, which is strong for a home with internet speeds of 300Mbps. 

That was with me running speed tests on a laptop that uses Wi-Fi 5 -- when I reran the tests using an iPhone 12 Pro, which supports Wi-Fi 6, my average whole-home download speed increased to 337Mbps, with speeds mostly staying at 5GHz levels at distance and peaking as high as 375Mbps at close range. That's a noticeable improvement, and good evidence that Wi-Fi 6 is ready to hit its stride in 2021.

Performance wasn't perfect, though. On more than one occasion, the AX68U dropped my connection on the 2.4GHz band while I was at range, and in each case, I wasn't able to fully reconnect until I moved back within a room or two of the router. That's a minor red flag, though I didn't notice any such issues on the 5GHz band, or with SmartConnect turned on.

I'll keep an eye out for more issues like that as I keep testing this thing out. Up next are speed tests in our lab, where we'll clock its top data transfer rates when there isn't an ISP setting the speed limit. I'll also be sure to test out the Instant Guard app's home VPN feature, too. Expect an update to this post as soon as I have more to share.

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Windows 11 review: Microsoft's subtle changes make you ask, update or wait?

Windows 11 review: Microsoft's subtle changes make you ask, update or wait?

Microsoft made Windows 11 available on Oct. 5 on a rolling basis as a free upgrade to most Windows 10 users. If you have Windows 8, you'll have to get the free upgrade to Windows 10 first, then download Windows 11. Before you decide whether or not to install the new OS, let's talk about what we like and don't like about the upgrade.  

An operating system, whether it's MacOS on your MacBook or Google's Wear OS on your smartwatch, gets better the more transparent it is to the user. And that user is you, sitting in front of a laptop keyboard or tapping on a phone screen. So sorry, no Spinal Tap "goes to 11" puns here. That's mostly because Windows 11 feels more like Windows 10.5 than a generational leap -- not that there's really anything wrong with that. 

Maybe the shift from Windows 10 to Windows 11 feels subtle because the jump from Windows 8 to Windows 10 was so gigantic. Big enough for Microsoft to skip an entire version number, even. That generation was all about righting a ship that had gone somewhat off-course, leaning too far into tablet territory, trying to convince everyone that Windows laptops and tablets were as cool as iPads. They're not, and that's OK: I work on a Windows machine, I do plenty of PC gaming on one, but when I flip through news headlines in bed at night, it's on an iPad. 

Read more: Surface Pro 8 review: a familiar flagship for Windows 11

Windows 10 started out with favorable reviews and has remained in everyone's good graces precisely because it got out of the way of whatever you were doing instead of trying to force its ideas on you. But more importantly, it was free* -- which includes an asterisk to indicate it was generally available as a no-cost upgrade to anyone with a nonancient PC. 

Before 2015, Windows upgrades either cost some money, or if you bought a new laptop or desktop, the latest OS just came preinstalled. Apple's OS X moved to a similar free-to-upgrade model around the same time. Except for system builders, the idea of paying separately for a computer operating system is basically extinct. That's a big change from when you had to hand over $120 to Microsoft for the privilege of upgrading from Windows 7 to Windows 8.

Who can get Windows 11?

The list of compatible PCs is frankly a little narrower than I would have expected. The base requirements are a 64-bit processor, 4GB of memory, 64GB of storage, UEFI secure boot and TPM (trusted platform module) 2.0. It's that last one that gets tricky for some people, especially on cheaper laptops. If you've got a CPU older than a seventh-gen Intel Core series (we're up to 11th-gen now), you might be in trouble. If you want to check, use the Microsoft PC Health Check app. There are workarounds for installing Windows 11 anyway, but proceed with those at your own risk. 

Microsoft

Visual cues 

If there's one thing that immediately stands out about Windows 11, it's this: The start menu and taskbar are now centered on the bottom of the screen, rather than aligned to the left by default. Yes, that's the single biggest visual and interface change you're going to see on day one. Sure, there's plenty more going on underneath, but it feels like this UI shift is there mainly to let you know there's something new and different going on under the surface. 

And there is a good deal going on in Windows 11. For casual or mainstream users, you're unlikely to notice much of it, though there are some standout upgrades worth noting. 

Read more: Microsoft Surface Laptop Studio review: The screen is everything

Get some Android in your Windows

One of the big selling points of Chromebooks, which run Google's ChromeOS, is that most Chromebooks can run just about any Android app, from phone-centric favorites like Instagram to mobile games. That breaks Chromebooks out from being restricted to just cloud-based apps and frankly adds a lot of functionality to your $300 or so Chromebook. 

Microsoft is adding similar functionality to Windows 11 , both to compete with Chromebooks and to forge greater bonds between Windows PC users and Android phone users, just as Macs and iPhones are inexorably bound. 

But... that feature is not included with the launch version of Windows 11. It's going to be previewed sometime in the coming months, so I wouldn't expect it to be added as a fully baked feature until some time in 2022. 

That's a shame, because easy access to Android apps was probably going to be the biggest single practical change in Windows 11 for most people. Sure, there are plenty of other ways to do this, using an app like Bluestacks or even the Your Phone app from Microsoft, but it's not simple enough for everyday users. 

Microsoft

Snap groups and multiple desktops 

Easily organizing a bunch of open windows so you can see and access them when you want -- and hide them when you don't -- is handy once you get the hang of it. The ability to snap windows into preset slots on the desktop has been around for a while now, but the new Snap Groups and Snap Layouts offer a few new ways to wrangle your windows.

By hovering over the "maximize" button on the top right corner of most windows, you'll get a pop-up showing a bunch of layout options. Minimize these apps, and you can pop them all back up again in the same exact spots, by hovering over any of the snapped window icons in the task bar. 

But... not every app I tried allowed me to snap its window. Web browsers, system tools and many other random programs did, but programs such as Photoshop and Steam did not (hovering over their maximize buttons didn't offer the snapping options pop-up menu). 

If you have a gigantic monitor, use multiple monitors or need several thinly sliced web browser windows open at once, it can be handy. On a laptop screen, you're generally not looking at one or maybe two windows at once. 

Multiple desktops are a common MacOS feature, and a good way to keep multiple facets of your digital life organized. For example, you can keep all your work apps -- email programs, browsers, video conference apps -- on one desktop, and all your gaming apps on another. Like on a Mac, you hot-swap between them, it's really just a change in how your open apps are visualized. 

You can actually do that in Windows 10 as well, but it's a pain. In Windows 11, Desktops have their own taskbar icon by default, and creating and organizing multiple desktops is even easier than on a Mac, which is not something you'll hear very often. 

Wither the Widget?

Every gadget-maker loves widgets, defined in consumer tech terms as small icon-like apps that usually sit in a group somewhere on your device's UI. Usually it's useful little things like the weather, stock prices, your latest emails or calendar items, or a small newsfeed. Your iPhone and iPad have them, Android devices have them, Macs have them (under the usually hidden Notification Bar on the right side of the screen). Windows used to have built-in widgets, too. They were called Gadgets and died along with Windows 7. 

Microsoft

Now they're back. On the plus side, with its own taskbar button, the new widgets are easy to find. Hit the button and a semi-transparent panel pops out from the left edge of the screen. It has, by default, widgets for weather, your Outlook calendar, photos you may have in OneDrive, a To Do list and a few others. You can customize the list a bit, but there are not too many options for now. Below that is a newsfeed that looks like it's curated by the same people who do the news curating on the home screen for the Microsoft Edge browser. You can hide stories from any specific outlet by clicking on a menu icon in the news section or hit a "manage your interests" button to customize the feed, but by default, it's pretty basic. Lots of sports, Fox News and celeb gossip. 

Microsoft Teams integration

Do you use Microsoft Teams instead of Zoom, Facetime or Google Hangouts? You'll be able to get to it and launch it a little faster, because it's fully integrated into Windows 11 now. I've never been invited to a Microsoft Teams meeting, except by people who work for Microsoft. 

It's interesting to note that Windows users can now pop into Facetime meetings with the latest iOS "invite anyone" feature. Clearly there's a lot of competition for video meeting mindshare (faceshare?). 

Other quality of life improvements

As I'm often referring to system tools, settings menus or other on-screen things in my writing, I take a lot of screen shots. On a Mac, that's easy -- Shift + Command + 4. In Windows, well, it's never been quite that simple. The built-in Snipping tool is, however, slightly less annoying under Windows 11. Now you can take a snip by hitting Windows + Shift + S, although it copies the screenshot to the clipboard, it doesn't automatically save the image, you'll still have to do that manually. 

The Edge browser now has a safe Kids Mode that's easy to access by clicking on your profile in the upper right corner, and can be customized for different age groups. 

Auto HDR -- a feature that moved over from the Xbox Series X -- give games that don't support high dynamic range a boost to lighting, brightness and contrast for a more HDR-like look. 

I'm waiting for a revamped version of the Microsoft app store, which will allow for third-party services like game stores and web browsers. The Opera browser is available now, the Epic Games storefront is expected soon. No word on other browsers like Firefox or Chrome, or the popular Steam PC game storefront. Eventual Android app support will come, at least initially, from an Amazon-branded Android app store, rather than from Google Play. 

Who should get Windows 11? 

Despite my lukewarm embrace of the new Windows OS, there's no compelling reason to skip it. That's because, any new PC OS launches in an unfinished state, and the best improvements and most polished versions come later, from Windows 8.1 to Windows 10 Creators Edition. 

I've used various preview builds of Windows 11 across multiple PCs for months, along with the final release build, and it's been fine, almost completely trouble-free, and I've never once thought about rolling back to Windows 10. 

That said, Microsoft's gonna Microsoft sometimes. Some long-term Windows irritations have stuck around. When setting up the OS for the first time, there are still plenty data-sharing and ad-personalization checkboxes to uncheck, and the built-in Edge browser still buries the default search engine settings (to switch the default search engine from Bing to, say, Google) several submenus deep. Switching which apps do what by default is also more complex now; you literally have to assign each file type -- .htm, .html, etc. -- one by one. Hopefully this will get streamlined at some point.

If you're going to buy a new laptop or desktop at pretty much any point after today, it'll probably come with Windows 11 preinstalled. In that case, you don't have to make a conscious decision, just go with the flow. If you have a current-gen Windows laptop, tablet or desktop, you'll be able to download and install Windows 11 either now or at some point in the near future. It's being rolled out slowly, probably to avoid a huge rush of same-day downloading.

As a general rule of thumb, I always suggest that you don't jump up and be the first person on the block to download a new OS update, whether it's for your laptop, phone or tablet. Issues will inevitably pop up, if only because of the tremendous breadth of hardware configurations and accessories, from printers to mice to VR headsets, that need to work right. 

That said, testing for Windows 11 has been extensive, and the main issues so far have been with how icons are displayed, some menu weirdness and occasional File Explorer problems. 

My final word on the subject, for now: If you want to try and download/install Windows 11 on day one, go for it. If you want to wait a few weeks (or a few months), that's fine, too.

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Source

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Best laptops and tablets to give as holiday gifts for 2021

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Best laptops and tablets to give as holiday gifts for 2021

This story is part of Gift Guide, our year-round collection of the best gift ideas.

Giving someone a computer gift can be challenging unless you know how they're most likely to use it. For example, a student who is using their device for word processing or streaming has way different needs and expectations than a PC gamer. Our recommendations take many different computer uses into account, and are designed to help make your decision easier.

Regardless of whom you're shopping for, though, now is the best time of year to find a lower price on a new laptop or tablet. If you need more options than those listed below, check out our full best laptops of 2021 list where you'll also find links to our top picks across all categories of laptops. 

Most, if not all, of these laptops and tablets will be discounted through the holiday shopping season. The prices listed below are the available deals we've found. But, deals come and go, so we will continue to update this list with current sale prices as we spot them. 

Dan Ackerman/CNET

This is our go-to recommendation for those in search of a MacOS laptop for everyday basic use. The MacBook Air was updated in the first half of 2020 with new Intel processors and, most importantly, a new keyboard. However, Apple recently announced its new homegrown M1 processors would be replacing Intel's CPUs in the Air. Using Apple's M1, the company promises an operating system with better performance and longer battery life -- up to 18 hours. The Intel-based models will still be around, though, and regardless of which chip is running the Air, you're getting a great little Mac laptop starting at $900. Read more about the new M1-based MacBook Air.

Josh Goldman/CNET

HP packed a lot of value into the Aero 13: Eye-pleasing magnesium-aluminum chassis, strong processing performance, long battery life, a bright, colorful display and a weight of around 2 pounds (0.91 kilograms). Amazingly, with all that it offers though, it has a starting price of $670.

Read our HP Pavilion Aero 13 review.

Josh Goldman/CNET

Regularly available for less than $800, this thin, 3-pound convertible is a solid choice for anyone who needs a laptop for office or schoolwork. The all-metal chassis gives it a premium look and feel, and it has a comfortable keyboard and a responsive, smooth precision touchpad. Though it's light on extra features compared to its premium linemate, the Yoga 9i, it does have one of Lenovo's sliding shutters for its webcam that gives you privacy when you want it. And it has a long battery life -- nearly 15 hours during our tests.

Josh Goldman/CNET

The Acer Chromebook Spin 713 uses one of Acer's bright VertiView displays, a 13.5-inch 2,256x1,504-pixel touchscreen with a 3:2 aspect ratio. As the name implies, it gives you more vertical room to work, but it still has the width of a typical 13.3-inch laptop with a 16:9 ratio. Between that and its battery life, which lasted almost 13 hours in our tests, you'll be able to get more work done in a day -- and it's still thin and light enough for an everyday carry. 

The latest version of this Chromebook is the first to receive Intel's Evo verification, which means you'll be getting the best possible mobile experience with this model. It's also the first with Thunderbolt 4 support, which lets you connect to multiple external displays as well as providing fast data speeds and networking.

Read our Acer Chromebook Spin 713 review.

Lori Grunin/CNET

Dell streamlined its G-series gaming laptops, going from three models down to just one -- and it's all for the best. Instead of having to decode the various feature and quality differences between them, there's just one chassis available with a variety of configurations with an 11th-gen Intel processor or AMD Ryzen 5000 H-series processor. All of the processors can be paired with up to a 6GB Nvidia RTX 3060, 8GB or 16GB of memory and up to 1TB of storage. They're basically more budget-friendly versions of those from its Alienware division, but still capable of playing the latest AAA titles. Due to availability issues, the prices fluctuate but normally start below $1,000.

Scott Stein/CNET

The ninth-gen entry-level iPad gains a couple of useful extras over last year's solid but unexciting model: more storage for $330 (64GB, rather than the ridiculously low 32GB of the last model), a faster A13 chip and better cameras (most importantly, a wider-angle higher-res front-facing Center Stage camera that tracks your face via digital pan and zoom). It still uses the first-gen Apple Pencil, which is fine for the money, and it's still compatible with a range of keyboard cases. Its predecessors were often on sale for $299 or less and that should be true this holiday season as well. 

If you're planning to do any sort of art on it or download a lot of videos to go, it's definitely worth opting for the 256GB model. It really needs a 128GB option -- it's annoying that you're forced to buy more than you need since 128GB would probably be the sweet spot for price and storage.

The 2020 model has the slower A12 Bionic chip, but it's also the last remaining full-size iPad with a headphone jack. Going back yet another generation to its seventh incarnation, it's still a decent pick if you can find the 128GB model for a pittance; you're best off avoiding the insufficient 32GB model. It can handle the latest iPadOS just fine and should perform all the standard iPad tasks for years to come.

Read our Apple iPad 2021 review.

Joshua Goldman/CNET

The Lenovo Chromebook Duet is a 10.1-inch Chrome OS tablet with a detachable keyboard and touchpad. This Lenovo Chromebook's small size might be a little limiting as a primary device, though you can connect to an external display via its USB-C port. The Lenovo Duet is, however, a good pick if you're looking for an affordable Chromebook for pure mobility or as a secondary device that can be used in tablet mode. Lenovo also has a higher-end 13-inch OLED version, too, the Chromebook Duet 5. 

Read our Lenovo Chromebook Duet review.

Read more

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Windows 11 review: Microsoft's subtle changes make you ask, update or wait?

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Windows 11 review: Microsoft's subtle changes make you ask, update or wait?

Microsoft made Windows 11 available on Oct. 5 on a rolling basis as a free upgrade to most Windows 10 users. If you have Windows 8, you'll have to get the free upgrade to Windows 10 first, then download Windows 11. Before you decide whether or not to install the new OS, let's talk about what we like and don't like about the upgrade.  

An operating system, whether it's MacOS on your MacBook or Google's Wear OS on your smartwatch, gets better the more transparent it is to the user. And that user is you, sitting in front of a laptop keyboard or tapping on a phone screen. So sorry, no Spinal Tap "goes to 11" puns here. That's mostly because Windows 11 feels more like Windows 10.5 than a generational leap -- not that there's really anything wrong with that. 

Maybe the shift from Windows 10 to Windows 11 feels subtle because the jump from Windows 8 to Windows 10 was so gigantic. Big enough for Microsoft to skip an entire version number, even. That generation was all about righting a ship that had gone somewhat off-course, leaning too far into tablet territory, trying to convince everyone that Windows laptops and tablets were as cool as iPads. They're not, and that's OK: I work on a Windows machine, I do plenty of PC gaming on one, but when I flip through news headlines in bed at night, it's on an iPad. 

Read more: Surface Pro 8 review: a familiar flagship for Windows 11

Windows 10 started out with favorable reviews and has remained in everyone's good graces precisely because it got out of the way of whatever you were doing instead of trying to force its ideas on you. But more importantly, it was free* -- which includes an asterisk to indicate it was generally available as a no-cost upgrade to anyone with a nonancient PC. 

Before 2015, Windows upgrades either cost some money, or if you bought a new laptop or desktop, the latest OS just came preinstalled. Apple's OS X moved to a similar free-to-upgrade model around the same time. Except for system builders, the idea of paying separately for a computer operating system is basically extinct. That's a big change from when you had to hand over $120 to Microsoft for the privilege of upgrading from Windows 7 to Windows 8.

Who can get Windows 11?

The list of compatible PCs is frankly a little narrower than I would have expected. The base requirements are a 64-bit processor, 4GB of memory, 64GB of storage, UEFI secure boot and TPM (trusted platform module) 2.0. It's that last one that gets tricky for some people, especially on cheaper laptops. If you've got a CPU older than a seventh-gen Intel Core series (we're up to 11th-gen now), you might be in trouble. If you want to check, use the Microsoft PC Health Check app. There are workarounds for installing Windows 11 anyway, but proceed with those at your own risk. 

Microsoft

Visual cues 

If there's one thing that immediately stands out about Windows 11, it's this: The start menu and taskbar are now centered on the bottom of the screen, rather than aligned to the left by default. Yes, that's the single biggest visual and interface change you're going to see on day one. Sure, there's plenty more going on underneath, but it feels like this UI shift is there mainly to let you know there's something new and different going on under the surface. 

And there is a good deal going on in Windows 11. For casual or mainstream users, you're unlikely to notice much of it, though there are some standout upgrades worth noting. 

Read more: Microsoft Surface Laptop Studio review: The screen is everything

Get some Android in your Windows

One of the big selling points of Chromebooks, which run Google's ChromeOS, is that most Chromebooks can run just about any Android app, from phone-centric favorites like Instagram to mobile games. That breaks Chromebooks out from being restricted to just cloud-based apps and frankly adds a lot of functionality to your $300 or so Chromebook. 

Microsoft is adding similar functionality to Windows 11 , both to compete with Chromebooks and to forge greater bonds between Windows PC users and Android phone users, just as Macs and iPhones are inexorably bound. 

But... that feature is not included with the launch version of Windows 11. It's going to be previewed sometime in the coming months, so I wouldn't expect it to be added as a fully baked feature until some time in 2022. 

That's a shame, because easy access to Android apps was probably going to be the biggest single practical change in Windows 11 for most people. Sure, there are plenty of other ways to do this, using an app like Bluestacks or even the Your Phone app from Microsoft, but it's not simple enough for everyday users. 

Microsoft

Snap groups and multiple desktops 

Easily organizing a bunch of open windows so you can see and access them when you want -- and hide them when you don't -- is handy once you get the hang of it. The ability to snap windows into preset slots on the desktop has been around for a while now, but the new Snap Groups and Snap Layouts offer a few new ways to wrangle your windows.

By hovering over the "maximize" button on the top right corner of most windows, you'll get a pop-up showing a bunch of layout options. Minimize these apps, and you can pop them all back up again in the same exact spots, by hovering over any of the snapped window icons in the task bar. 

But... not every app I tried allowed me to snap its window. Web browsers, system tools and many other random programs did, but programs such as Photoshop and Steam did not (hovering over their maximize buttons didn't offer the snapping options pop-up menu). 

If you have a gigantic monitor, use multiple monitors or need several thinly sliced web browser windows open at once, it can be handy. On a laptop screen, you're generally not looking at one or maybe two windows at once. 

Multiple desktops are a common MacOS feature, and a good way to keep multiple facets of your digital life organized. For example, you can keep all your work apps -- email programs, browsers, video conference apps -- on one desktop, and all your gaming apps on another. Like on a Mac, you hot-swap between them, it's really just a change in how your open apps are visualized. 

You can actually do that in Windows 10 as well, but it's a pain. In Windows 11, Desktops have their own taskbar icon by default, and creating and organizing multiple desktops is even easier than on a Mac, which is not something you'll hear very often. 

Wither the Widget?

Every gadget-maker loves widgets, defined in consumer tech terms as small icon-like apps that usually sit in a group somewhere on your device's UI. Usually it's useful little things like the weather, stock prices, your latest emails or calendar items, or a small newsfeed. Your iPhone and iPad have them, Android devices have them, Macs have them (under the usually hidden Notification Bar on the right side of the screen). Windows used to have built-in widgets, too. They were called Gadgets and died along with Windows 7. 

Microsoft

Now they're back. On the plus side, with its own taskbar button, the new widgets are easy to find. Hit the button and a semi-transparent panel pops out from the left edge of the screen. It has, by default, widgets for weather, your Outlook calendar, photos you may have in OneDrive, a To Do list and a few others. You can customize the list a bit, but there are not too many options for now. Below that is a newsfeed that looks like it's curated by the same people who do the news curating on the home screen for the Microsoft Edge browser. You can hide stories from any specific outlet by clicking on a menu icon in the news section or hit a "manage your interests" button to customize the feed, but by default, it's pretty basic. Lots of sports, Fox News and celeb gossip. 

Microsoft Teams integration

Do you use Microsoft Teams instead of Zoom, Facetime or Google Hangouts? You'll be able to get to it and launch it a little faster, because it's fully integrated into Windows 11 now. I've never been invited to a Microsoft Teams meeting, except by people who work for Microsoft. 

It's interesting to note that Windows users can now pop into Facetime meetings with the latest iOS "invite anyone" feature. Clearly there's a lot of competition for video meeting mindshare (faceshare?). 

Other quality of life improvements

As I'm often referring to system tools, settings menus or other on-screen things in my writing, I take a lot of screen shots. On a Mac, that's easy -- Shift + Command + 4. In Windows, well, it's never been quite that simple. The built-in Snipping tool is, however, slightly less annoying under Windows 11. Now you can take a snip by hitting Windows + Shift + S, although it copies the screenshot to the clipboard, it doesn't automatically save the image, you'll still have to do that manually. 

The Edge browser now has a safe Kids Mode that's easy to access by clicking on your profile in the upper right corner, and can be customized for different age groups. 

Auto HDR -- a feature that moved over from the Xbox Series X -- give games that don't support high dynamic range a boost to lighting, brightness and contrast for a more HDR-like look. 

I'm waiting for a revamped version of the Microsoft app store, which will allow for third-party services like game stores and web browsers. The Opera browser is available now, the Epic Games storefront is expected soon. No word on other browsers like Firefox or Chrome, or the popular Steam PC game storefront. Eventual Android app support will come, at least initially, from an Amazon-branded Android app store, rather than from Google Play. 

Who should get Windows 11? 

Despite my lukewarm embrace of the new Windows OS, there's no compelling reason to skip it. That's because, any new PC OS launches in an unfinished state, and the best improvements and most polished versions come later, from Windows 8.1 to Windows 10 Creators Edition. 

I've used various preview builds of Windows 11 across multiple PCs for months, along with the final release build, and it's been fine, almost completely trouble-free, and I've never once thought about rolling back to Windows 10. 

That said, Microsoft's gonna Microsoft sometimes. Some long-term Windows irritations have stuck around. When setting up the OS for the first time, there are still plenty data-sharing and ad-personalization checkboxes to uncheck, and the built-in Edge browser still buries the default search engine settings (to switch the default search engine from Bing to, say, Google) several submenus deep. Switching which apps do what by default is also more complex now; you literally have to assign each file type -- .htm, .html, etc. -- one by one. Hopefully this will get streamlined at some point.

If you're going to buy a new laptop or desktop at pretty much any point after today, it'll probably come with Windows 11 preinstalled. In that case, you don't have to make a conscious decision, just go with the flow. If you have a current-gen Windows laptop, tablet or desktop, you'll be able to download and install Windows 11 either now or at some point in the near future. It's being rolled out slowly, probably to avoid a huge rush of same-day downloading.

As a general rule of thumb, I always suggest that you don't jump up and be the first person on the block to download a new OS update, whether it's for your laptop, phone or tablet. Issues will inevitably pop up, if only because of the tremendous breadth of hardware configurations and accessories, from printers to mice to VR headsets, that need to work right. 

That said, testing for Windows 11 has been extensive, and the main issues so far have been with how icons are displayed, some menu weirdness and occasional File Explorer problems. 

My final word on the subject, for now: If you want to try and download/install Windows 11 on day one, go for it. If you want to wait a few weeks (or a few months), that's fine, too.

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Source