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TikTok's China equivalent limits kids to 40 minutes a day
TikTok's China equivalent limits kids to 40 minutes a day
China's crackdown on big tech continues. As Beijing rails against internet addiction, TikTok parent company ByteDance on Saturday announced a new set of rules designed to limit the use of its Douyin platform by kids aged under 14 in China.
People under the age of 14 will access the app via Youth Mode, where their usage will be limited to 40 minutes a day, ByteDance said in a blog post. Additionally, this age group will only be able to access the Douyin app between 6 a.m. and 10 p.m.
Douyin is almost identical to TikTok, except that it has much stricter content moderation. Politically sensitive clips, like ones that reference Tiananmen Square or the treatment of Uighur muslims in Xinjiang, are scrubbed immediately. Douyin has over 600 million daily users.
Previous regulation requires ByteDance and similar companies to verify its users' real names and ages. Those users are required to hand over phone numbers and other personally identifying information to access certain apps and online games.
China has spent the past 10 months cracking down on its big tech companies, drawing up new regulations and tightening its control of the energetic sector. It started dramatically last October: Jack Ma's Ant Group was planning to raise billions in the world's biggest IPO, which was expected to value the company at over $300 billion. The day before the planned IPO, Chinese regulators pulled the plug, and the fintech company has since been restructured to come more directly under state control.
Jack Ma is China's most known business figure, but he's far from the only one to be targeted. Two days after the New York IPO of Didi, a Uber-like ride hailer, Chinese regulators ordered Didi to stop signing up new customers and demanded app stores kick Didi off their platforms. Online tutoring companies were targeted in July, before regulators moved to tackling video game addiction in August by limiting the time kids can spend playing games.
ByteDance has in recent years been one of China's tech darlings, being called the world's most valuable startup last year before getting embroiled in a geopolitical spat between the Chinese government and the Trump administration. China's willingness to crack down on its champion companies was displayed in July, when Alibaba and Tencent were among several companies fined for hosting content deemed harmful to minors.
"In the youth mode, we have also prepared wonderful content for everyone, such as novel and interesting science experiments, exhibitions in museums and galleries, beautiful scenery across the country, explanations of historical knowledge and so on," the ByteDance blog reads.
Correction 12:35 p.m. PT: The headline on this story initially misstated which app the time limit in China applies to. The 40-minute limit affects Douyin and its users.
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Google Has Big Plans for AR. Google Maps Could Be the Key
Google Has Big Plans for AR. Google Maps Could Be the Key
Before Google has its own pair of augmented reality glasses, it'll need AR to work everywhere. World-spanning AR that blankets the real world using map data has been a goal for several companies lately, and Google is layering its AR using Google Maps.
The toolkit, announced at Google's I/O developer conference on Wednesday, could leap ahead of several competing efforts from rivals such as Niantic, Snap and Apple by using swaths of existing Google Maps data to generate location-specific AR anchors. Google's doing this using the same technique it used to create AR layers on top of Google Maps, called Live View, that were introduced back in 2019.
The new ARCore Geospatial API, as it's called for developers, could quickly allow specific augmented reality information to be placed at specific locations around the world, so that many people could see it at the same time and interact with it. It will work in over 87 countries, according to Google, without requiring any location scanning.
Google's evolving its own Maps to become more AR-infused over time, including adding an Immersive View to certain locations that will create ever-more-detailed scans of indoor and outdoor spaces. But these new moves look like they'll also enable app developers to create those experiences, leaning on maps data, for themselves.
Pocket Garden, one location-based collaborative AR app made by Google.
Google
Microsoft , Apple and Meta, among others, are already working to combine AR with map data, but not all initiatives are the same. Some recent initiatives by Snap, Apple and Meta have used lidar or depth-scanning cameras to map locations, which also requires regions to have been prescanned in order to work. Other location-mapping tools, such as Niantic's world-scanning AR in its Lightship platform, don't need lidar. Still, Google's existing maps look to be a huge starting set of mapped locations that could work with location-specific AR very quickly.
According to Google, the AR effects can appear in any location where Google Street View is also available, which could give it a big edge on working quickly in a lot of places.
Google's already begun working with early app partners, including the NBA, Snap and Lyft, to use the phone-based AR tech. It seems like a clear stepping-stone toward the tools a future set of AR glasses would need, too. According to Google, Lime is using the feature to explore how to show available parking spots using AR in certain cities.
A few open-source demo apps were announced as well, which show off collaborative location-specific AR: a balloon-popping app that could be used by lots of people at once in various places, and a multiperson interactive gardening game that's reminiscent of a collaborative AR demo we tried at Google I/O years ago.
President Joe Biden has announced up to $10,000 in student loan debt will be forgiven for all borrowers earning under $125,000.
Why it matters
Student loan debt has become a major economic issue, with 45 million Americans carrying more than $1.7 trillion in federal student loans.
What's next
Biden also extended the current moratorium on student loan payments through the end of the year.
President Joe Biden has extended the current pause on student loan payments, which was set to expire on Aug. 31. In a tweet on Wednesday, Biden announced the moratorium would be extended "one final time" through Dec. 31, 2022.
As expected, the White House also announced a long-awaited executive action erasing up to $10,000 in federal student debt for borrowers making less than $125,000 a year -- or $250,000 for married couples.
The president, who said he would go into more detail in a press conference Wednesday afternoon, also announced that Pell grant recipients will have $20,000 of their student debt erased. Borrowers with undergraduate loans will be able to cap repayment at 5% of their monthly income.
The forgiveness plan could wipe clear the balances of 15 million borrowers, The Wall Street Journal reported, a third of the 45 million Americans who are currently carrying about $1.7 trillion in federal student loans.
"In keeping with my campaign promise, my Administration is announcing a plan to give working- and middle-class families breathing room as they prepare to resume federal student loan payments in January 2023," Biden said.
Americans are divided on student loan forgiveness: 59% are concerned it will make inflation worse, according to a CNBC/Momentive poll last week, which also said 30% of adults opposed any kind of student loan forgiveness.
Democrats in Congress had pressed for more debt forgiveness -- at least $50,000 -- while Republicans said the president lacked the authority to cancel billions in student debt. Republican Sen. Mitt Romney introduced legislation to block Biden from forgiving debt but the bill never advanced in the Democrat-controlled Senate.
"Canceling student loan debt is yet another giveaway to the wealthy by Washington Democrats," Missouri Rep. Jason Smith, a Republican who serves on the House Budget Committee, tweeted Wednesday morning before the announcement. "And 87% of Americans who don't have student debt will be forced to pay for the 13% who chose to take on student loans," Smith added.
According to a Wharton School of Business research model, the one-time debt forgiveness of $10,000 per borrower will cost taxpayers around $300 billion over the next 10 years.
Read more: Student Loans Have Been Paused Again but You Should Probably Keep Making Payments Anyway
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Are extreme-sports junkies still in love with GoPro?
Are extreme-sports junkies still in love with GoPro?
GoPro, darling of the action-cam world, just got the wind knocked out of it.
The San Mateo, California, company, which builds sturdy point-of-view cameras used by skydivers, snowboarders and other extreme athletes, has built its reputation on inspiring people to try something crazy. Who wasn't thrilled by Felix Baumgartner's skydive from a balloon floating 24 miles above earth? Or a Red Bull-fueled bicycle backflip over a 72-foot canyon?
It turns out that people like to watch but may not want to jump into the action themselves.
GoPro is cutting 7 percent of its workforce, or about 105 jobs, the company said this week. The decision follows disappointing sales of its latest device, the GoPro Hero4 Session. The company also slashed its sales estimate for the just-ended fourth quarter.
The news reflects the reality that we're not all risk takers and, more specifically, that we're not all hungry to capture on video our attempts at extreme anything. GoPro had been the dominant name in the action-camera niche for several years thanks to its affordable, easy-to-use products. But the company's financial pinch begs the question: Has GoPro peaked?
"We've argued for some time now that the market for cameras is not only shrinking, but segmenting into niche areas," said Andrew Uerkwitz, an analyst with investment management firm Oppenheimer. "The action camera is not a fad per se, but it is a limited market."
Others believe that GoPro's downturn is due purely to the company pinning its hopes for holiday season sales on the tiny Hero4 Session. The camera received mixed reviews and was originally priced at $400 when it was released in July. By December, the price tag was cut in half. Consumers' weak response to the camera was costly for the company and forced the job cuts, GoPro said.
Jackdaw Research chief analyst Jan Dawson told The Wall Street Journal. "The good news is it's really this one device they screwed up on. You could argue they'll go back to how they were doing before."
GoPro is looking to expand its business to take on another hot trend. The company plans to release a drone, though it faces the challenge of competing with the affordable, camera-equipped drones people may have already gotten over the holidays, including those from Parrot and DJI.
The company is also attempting to turn video into a part of its business model by licensing footage shot on its cameras to media companies. In line with this, GoPro plans to release new software to make it easier for you to edit and share your videos.
Expanding the number of ways that GoPro makes money should help alleviate what Uerkwitz sees as one of the main problems with the company's business model: the long replacement cycles for the cameras. In other words, those suckers are built to last. Once you have one, you're unlikely to buy another anytime soon.
"GoPro seems to have figured this out as they have announced new products for the drone and 360-[degree] camera market," Uerkwitz said. "But until we see the launch of these products, GoPro is in a challenging position."
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Motorola's Edge Plus Puts a 60MP Selfie Camera Up Front for Sharper Video Calls
Motorola's Edge Plus Puts a 60MP Selfie Camera Up Front for Sharper Video Calls
Motorola has announced its new high-end phone for 2022: the $1,000 Motorola Edge Plus. It has a 6.7-inch screen along with sharper selfie and ultrawide cameras than most phones, including the iPhone 13 Pro and Samsung Galaxy S22 Ultra. But Motorola makes compromises in other areas, particularly in the camera's lack of a telephoto lens.
The Edge Plus, which first launched in China as the Edge X30, will be available unlocked through retailers like Amazon, Motorola's website and Best Buy. Motorola hasn't shared specific US launch timing yet, but it did say the phone will also be available through Verizon, Boost Mobile and Republic Wireless in the coming months. The unlocked version will be available at a $100 discount at launch.
Motorola designed some of the Edge Plus' features around trends that emerged during the pandemic, said Ruben Castano, Motorola's head of customer experience, in an interview with CNET. Those trends include more time being spent watching TV, playing games and video chatting on phones. As such, the Edge Plus has a 6.7-inch OLED screen that can boost its refresh rate up to 144Hz and features a 60-megapixel front camera.
"The phone has become the center, almost a hub of entertainment for consumers," said Castano. "So that is the one thing that I think that pandemic did dramatically change in terms of consumer behaviors."
There are also two 50-megapixel cameras on the back along with a 2-megapixel depth camera for taking better portrait photos. The device runs on Qualcomm's newest mobile processor, the Snapdragon 8 Gen 1.
Some of the Edge Plus' characteristics, particularly the sharp selfie camera and high display refresh rate, could help Motorola stand out against Samsung, which dominates the Android smartphone market. A refresh rate of 144Hz isn't new to smartphones -- not even for Motorola -- but it isn't exactly common either.
The Motorola Edge Plus has two 50-megapixel cameras and a 2-megapixel depth camera.
Motorola
The Asus ROG Phone 5, which is designed for gaming, has a 144Hz refresh rate. But a 120Hz refresh rate is more typical for mainstream phones like Samsung's Galaxy S22 lineup. The 60-megapixel front camera is also somewhat rare; Samsung's top-of-the-line Galaxy S22 Ultra has a lower resolution 40-megapixel selfie camera by comparison.
Motorola is also leaning on the Edge Plus' 50-megapixel ultrawide camera to distinguish it from the pack. Popular phones like the iPhone 13 Pro Max and Samsung Galaxy S22 Ultra each have 12-megapixel ultra-wide cameras, potentially giving Motorola the chance to stand out.
However, it's doing so at a cost. Unlike many phones in Edge Plus' price range, Motorola's new phone doesn't have a dedicated telephoto camera lens. The company says other camera improvements it's made regarding pixel size, sensor size and aperture will enable a good enough digital zoom.
On paper, the Edge Plus' 50-megapixel main sensor also sounds like a step down from the older Edge Plus' 108-megapixel camera. But again, Motorola says it's improved the camera's pixel size and focus on this year's model.
The Motorola Edge Plus uses a digital zoom instead of a dedicated telephoto camera lens.
Motorola
The Motorola Edge Plus also has a 4,800-mAh battery and supports 30-watt fast charging. That's slightly faster than the Galaxy S22's 25-watt fast charging yet not as speedy as the Galaxy S22 Plus' and Galaxy S22 Ultra's 45-watt charging. But Motorola's phone does include an important perk: it comes with a 30-watt charger in the box. Apple and Samsung, meanwhile, don't even include chargers with their phones, let alone fast chargers.
Motorola says the Edge Plus will also receive at least two major Android operating system upgrades and three years of security updates. Samsung, on the other hand, just announced that its Galaxy S22 devices and other recent phones will support four generations of Android upgrades.
Motorola's parent company Lenovo is the third-largest smartphone-maker in the US, capturing 12% of the US market as of late 2021, according to Counterpoint Research. Lenovo doesn't even place in the top five when it comes to global shipments, Counterpoint Research also reports.
But Motorola's approach with the Edge Plus seemingly falls in line with the general direction smartphones are heading. In his story about the future of mobile devices, my colleague Patrick Holland reported that we'll continue seeing more niche phones with targeted appeal. Foldable phones and devices tailored for playing video games, like the Asus Rog Phone 5, fall under that umbrella. With its focus on specific tasks like video chatting and playing games, it sounds like the Motorola Edge Plus does, too.
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Labor Day Weekend Travel: What to Do if Your Flight Is Delayed or Canceled
Labor Day Weekend Travel: What to Do if Your Flight Is Delayed or Canceled
What's happening
An estimated 12.8 million Americans will fly over Labor Day weekend.
Why it matters
While air travel has returned to pre-pandemic levels, many airlines are still plagued by significant delays and cancellations.
Labor Day is here and, despite ongoing flight disruptions and high ticket prices, an estimated 12.6 million Americans will be flying over the three-day holiday weekend, according to data from travel site Hopper.
American Airlines alone estimates 2.5 million customers will board 26,400 scheduled flights through Monday.
Many of those fliers will face delays and cancellations. On average, 23% of flights in August were delayed from departing US airports, an increase of nearly 30% compared to 2019. And cancellation rates last month were more than double their 2019 rates, as airlines mobilize to address staff shortages, pickets, weather disruptions and other issues.
By 10 a.m. ET on Thursday, American Airlines had already reported 100 delayed flights, according to the website FlightAware, and 23 cancellations. Industrywide, more than 800 flights within, into, or out of the United States have been delayed Thursday morning and 102 canceled.
Analysts don't expect schedules will get back to normal until at least the fall, when demand settles down and new hires have had time to be trained up.
If you're flying over Labor Day, here's what you need to know about avoiding a travel nightmare, what the airlines owe you if there's a cancellation or delay, and more.
For more travel tips, here are some great travel gadgets, guidance on renewing your passport online and 19 things to add to your travel checklist. before leaving home.
Why have there been so many delays and cancellations?
Layoffs and contract buyouts during the pandemic have left many airlines short-staffed, fueling ongoing delays and cancellations.
Getty Images
Since Memorial Day, US-based airlines canceled more than 50,000 flights and delayed over a half-million, according to NPR. Delta said it canceled 100 scheduled daily flights in the US and Latin America between July 1 and Aug. 7. Southwest Airlines nixed almost 20,000 summer flights. The biggest factor has been that airlines are incredibly short-staffed. When the pandemic slowed air travel to a trickle, many carriers bought out employees' contracts and encouraged older pilots to take early retirement.
As a result, from December 2019 to December 2020, the number of airline workers shrank by at least 114,000, according to the Bureau of Labor Statistics. Now carriers are clamoring to staff back up, but they're finding it hard to fill positions.
The shortages extend to ground staff, baggage handlers, gate personnel and other workers, FlightAware spokesperson Kathleen Bangs told CNET. "They did a lot of buyouts during the pandemic. It's a remarkable growth period and they're just back-footed."
It's particularly acute with pilots because it can take up to five years and cost hundreds of thousands of dollars to train someone to fly a commercial airplane.
"Most airlines are simply not going to be able to realize their capacity plans because there simply aren't enough pilots, at least not for the next five-plus years," United Airlines CEO Scott Kirby said in a quarterly earnings call back in April, NBC News reported.
Extreme weather has also added to the problem: Severe thunderstorms have caused multiple delays and flight cancellations, and that's aside from hurricane and wildfire season. Aircraft can fly at lower altitudes to try to avoid storm systems, but that burns more fuel -- a dicey proposition given the high cost of jet fuel.
How to avoid having your flight delayed or canceled
There isn't much you can do to prevent a delay or cancellation. But there are some common-sense steps that will give you a better shot at making it to your destination -- or at least relaxing at home or in a hotel room, rather than stewing in the airport.
Download your airline's mobile app to keep on top of changes to your flight schedule.
Pavlo Gonchar/Getty Images
Leave extra time for layovers. You might think an hour is plenty of time to get from one gate to another, especially in the same terminal. But if the first leg of your journey is delayed that hour can turn into 30 minutes. And with most airlines closing the plane doors about 15 minutes prior to departure, you could easily miss your connection.
Hartsfield-Jackson Atlanta International Airport (ATL), Denver International Airport (DEN) and Los Angeles International Airport (LAX) top the list of busiest hubs over the Labor Day holiday, according to Hopper.
Don't book a late-nightflight. If you miss a connection, most airlines will work diligently to get you on the next available flight. But if you booked the last flight of the day to your destination, that may mean having to wait until morning -- and either pacing through the airport for hours or booking a night in a nearby hotel.
Download the airline's app on your phone. Opt into flight notifications and start manually checking the status of your flight regularly, at least 24 hours in advance. As soon as you hear your flight has been cut, find out if you've been transferred to another flight.
Monitor the weather at both your departure and arrival airports. Start checking the weather in both places a few days before your flight. Some airlines will actually reschedule your flight in advance of a major weather front at no extra charge. If a storm is on its way, you might consider leaving a few days earlier or later or finding a different route.
Buy travel insurance. Depending on why your flight is canceled or delayed, the airline might not comp any meals, accommodations or transport you're forced to purchase. The payout for travel insurance may not cover all of your expenses, but it will definitely be more than the cost of a policy, typically 5% to 10% of your trip cost.
What to do if your flight is delayed or canceled
Time is of the essence, so be proactive about rescheduling your flight.
"A lot of the time you can reschedule yourself on the flight of your choice" using the airline's app, said David Slotnick, senior aviation reporter for The Points Guy. "It'll save you a lot of time and aggravation." (Like CNET, The Points Guy is owned by Red Ventures.)
If that's not possible, call the airline. Even if you get sent to an automated system, it may have a call-back function. You can still call if you're already at the airport. Do it while you're in line to talk to an agent and take whichever option is available first.
What does the airline owe you if your flight is canceled?
While some airlines are able to get you booked on a different carrier if your flight is canceled, not all can.
Dmitry Marchenko/Getty Images
In the US, if a flight is canceled because of something that is the airline's fault -- a mechanical issue or a staffing shortage -- the carrier is required to refund your ticket.
"If you get canceled for any reason -- you don't take your flight -- they have to offer you a cash refund," Transportation Secretary Pete Buttigieg told NPR. "If you'd rather take miles or a different flight, fine. But that's up to you, not them. They've got to give you a refund. That's a basic rule,"
The Department of Transportation website mandates airlines must also refund the cost of your ticket after a schedule change or significant delay, but the agency hasn't defined what constitutes a "significant delay."
"Whether you are entitled to a refund depends on many factors -- including the length of the delay, the length of the flight and your particular circumstances," according to the DOT website. Whether a refund following a significant delay is warranted is determined "on a case-by-case basis."
If you don't request a refund, the airline is still responsible for getting you to your destination. But it could be much later than your original flight. Under most circumstances, carriers should provide vouchers for meals and hotels.
Make your plans quickly, though: Airport hotels fill up quickly amid widespread delays and cancellations.
Some airlines will work to get you on another flight with a different airline, Slotnick said, but not every airline has relationships with other carriers.
What are airlines doing to address delays and cancellations?
Hiring more employees. "All the airlines are doing major hiring initiatives," Slotnick said. "They're rushing to hire pilots and deploy them." They're also trying to improve work conditions for existing workers: In April, Delta announced it would start paying flight attendants during boarding, rather than just once the plane door closes.
The move, a first for a major US airline, is seen as a countermeasure to a unionization push among workers.
Scheduling more flights. Someairlines are boosting service in popular corridors when they can. "They're trying to strike the right balance between adding flights and creating some slack in the system," Slotnick said.
For example, United Airlines recently launched or resumed 30 flights between the US and Europe, its largest expansion ever. Regular flights from Denver to Munich, Chicago to Zurich and New York to Bergen, Norway, are underway, as well as daily service between Boston and London.
When fully operational, United's transatlantic route network will be more than 25% larger than it was in 2019, before COVID-19 cratered air travel.
Some airlines have ramped up their roster of scheduled flights, while others have pared down to avoid having to cancel them later.
James Martin/CNET
Scheduling fewer flights. Otherairlines are going in the opposite direction, reducing their capacity rather than risk being forced to cancel a scheduled flight. JetBlue has already reduced its May routes by almost 10%, Conde Nast Traveler reported, and will likely make similar cuts throughout the summer.
"By reducing our flight schedule for the summer and continuing to hire new crewmembers, we hope to have more breathing room in the system to help ease some of the recent delays and cancellations that we've seen in the industry," a JetBlue spokesperson told the outlet.
Southwest Airlines, the world's largest low-cost carrier, cut more than 8,000 domestic flights in June "to adjust to capacity," the company told The Business Journals.
Delta "temporarily cut" some Labor Day weekend flights from Ronald Reagan Washington National Airport and New York's LaGuardia and John F. Kennedy airports to deal with a large number of airline crew members and air traffic controllers who have already called in sick, The Washington Times reported.
Giving passengers more notice. All the airlines are making a concerted effort to give passengers as much information as possible, Slotnick said, through text updates and other notifications.
"Even a year before the pandemic, airlines were trying to be proactive about informing passengers, even 24 or 48 hours in advance of a possible cancellation," he said.
Offering waivers United, Delta and other carriers are offering travel waivers to passengers to encourage them to move their flights out of busy time periods. All waiving the usual flight-change fees and some are even foregoing the usual fare difference.
The Department of Transportation has stepped in to hold airlines accountable
On Sept. 1, the U.S. Department of Transportation launched a new website that lets fliers know what they're entitled to when their flight is significantly delayed or canceled. The Aviation Consumer Protection site has a dashboard that compares what policies are regarding rebooking, meal and hotel vouchers and complimentary ground transportation for carriers including Alaska, Allegiant, American, Delta, Frontier, Hawaiian, JetBlue, Southwest, Spirit and United.
The Transportation Department's Air Consumer Dashboard compares offerings from major carriers.
Department of Transportation
"Passengers deserve transparency and clarity on what to expect from an airline when there is a cancelation or disruption," Transportation Secretary Pete Buttigieg said in a statement. "This dashboard collects that information in one place so travelers can easily understand their rights, compare airline practices, and make informed decisions."
Buttigieg said the goal was to get the airlines to "raise the bar."
"Look, Americans have had experiences with cancellations, delays and poor customer service that just aren't at an acceptable level," he told NPR. "A lot of the airlines are not quite transparent about how and when they'll take care of passengers. "So we're going to put that information out ourselves."
Just knowing that information is out there for air travelers to see has spurred carriers to improve their offerings, Buttigieg added.
The Department is also collecting comments on a proposed rule requiring airlines to proactively inform passengers about their right to a refund. It would also provide a clearer definition of a "significant change" to a scheduled flight and require airlines to provide non-expiring vouchers to passengers unable to fly because they contracted COVID-19 or other communicable diseases.
The proposal would also mandate carriers that receive pandemic assistance issue those passengers refunds instead of vouchers.
Are any airlines better or worse in terms of cancellations?
In 2021, Delta had the fewest cancellations of any major US airline.
Boarding1Now
Without naming names, Slotnick says that, broadly speaking, low-cost airlines have tighter margins with less slack, so theoretically you're more likely to face a cancellation.
But booking with a big carrier doesn't mean you're immune.
"The regionals have parked a lot of planes because they don't have enough staff," Bangs said. "And a lot of people who book on a major airline don't realize they're actually flying with a smaller carrier."
SkyWest, a smaller airline out of St. George, Utah, subcontracts for Delta, United, American and Alaska Airlines. So does Indiana-based Republic Airways.
Sometimes, bigger is indeed better: Last year, Delta had the best record in cancellation rates, according to The Wall Street Journal's annual airline rankings. The Atlanta-based airline scrubbed 0.6% of its scheduled departures in 2021, a third of the industry average of 1.8%.
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Tesla Accused of Falsely Advertising Autopilot and Self-Driving Features
Tesla Accused of Falsely Advertising Autopilot and Self-Driving Features
Tesla has been accused by California's Department of Motor Vehicles of false advertising in promoting its Autopilot and Full Self-Driving features as providing autonomous vehicle control.
The DMV alleges the electric-carmaker misled customers with advertising language that exaggerated the technologies' capabilities.
Tesla "made or disseminated statements that are untrue or misleading, and not based on facts," the DMV said in complaints filed with the state Office of Administrative Hearings on July 28 and made public on Friday.
The DMV pointed to Tesla's website for an example of the misleading language used by the carmaker.
"All you will need to do is get in and tell your car where to go," the company promises. "If you don't say anything, your car will look at your calendar and take you there as the assumed destination. Your Tesla will figure out the optimal route, navigating urban streets, complex intersections and freeways."
Tesla cars "could not at the time of those advertisements, and cannot now, operate as autonomous vehicles," according to the DMV's complaint, which was reported earlier by the Los Angeles Times.
Read more: Why I'm More Excited About Self-Driving Trucks than Cars
The DMV's complaint noted that Tesla's website states that "the currently enabled features require active driver supervision and do not make the vehicle autonomous." But the agency said the disclaimer "contradicts the original untrue or misleading labels and claims, which is misleading, and does not cure the violation."
The agency's proposed remedies include revoking Tesla's license to sell cars in the California and paying restitution to customers who suffered a financial loss due to the advertising.
There are currently no self-driving cars, as defined by the Society of Automotive Engineers, on sale.
In August 2021, the National Highway Traffic Safety Administration opened an investigation into Tesla's Autopilot driver-assist system, focused on crashes involving emergency vehicles when Autopilot was active. In June, the agency announced it had expanded its inquiry into approximately 830,000 Tesla vehicles equipped with Autopilot.
Tesla, which disbanded its public relations department in 2020, didn't immediately respond to a request for comment.
