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Garmin Venu Sq review: A solid fitness tracker without the frills

Garmin Venu Sq review: A solid fitness tracker without the frills

The $200 (£179, AU$300) Garmin Venu Sq has almost every fitness- and health-tracking feature you could want in a smartwatch for less than competitors like the Apple Watch ($349 at eBay) and Fitbit Versa 3 ($170 at Target). It has a bright LCD touchscreen, built-in GPS, SpO2 (blood oxygen) tracking and up to six days of battery life, which makes it a compelling buy, especially if you want a watch that's compatible with both Android and iOS. 

It's not the most premium-looking smartwatch out there and it misses out on features like a voice assistant and altimeter, but it makes up for it in health and fitness features that elevate it from the rest. 

A functional watch without the wow factor

Like the name suggests, the Venu Sq has a square watch face with rounded edges, unlike the original Garmin Venu and almost every other Garmin sports watch with circular designs. Its 1.3-inch color LCD display feels a bit cramped compared to other Garmin watches, but it's clear and easy to read even in bright sunlight and you can keep the screen set to always-on. Having used the larger Garmin Venu for a while, the smaller size of the Venu Sq took a bit of getting used to, especially during workouts when I couldn't see as many stats at a glance and had to scroll to find the right metric like heart rate, which was all the way on the last page.

The overall build quality is sturdy enough thanks to an aluminum bezel, although the plastic case and buttons make it feel like a cheaper watch than it actually is, especially compared to something like the Apple Watch SE ($280 at eBay), Galaxy Watch Active 2 ($200 at Amazon) or Fitbit Versa 3 for example, which all have metal finishes and OLED displays. The Venu Sq has two side buttons: one to start/stop activities and the other to navigate back and forth between menus. Once I figured out which did what, it took me a few days to get completely comfortable using them to navigate the interface. 

My biggest complaint with the Venu Sq's design is the vibration motor, which is not particularly strong. Half the time it was the buzzing noise, not the vibration itself, that clued me in on a notification. 

Blood oxygen monitor and heart health alerts 

Garmin's biggest strength is in health and fitness tracking, with the Venu Sq squarely hitting the mark. It has an SpO2 sensor to identify blood oxygen levels, either as a spot check or automatically throughout the day and night, similar to the $399 Apple Watch Series 6. Although setting it to monitor constantly will reduce battery life a lot faster. It's also hard to find the SpO2 option in the menus and I found that adding it as a widget in the settings is the best way to get it to pop up on your wrist. 

Unfortunately I didn't have a pulse oximeter to compare the readings from the Venu Sq to determine accuracy. Either way, it's important to note that the Venu Sq has not been approved to be used as a medical device and should not be used for diagnostic purposes. Always consult with a physician or other qualified health provider about any health-related issues you may have about a medical condition or health objectives.

Though the Venu Sq doesn't have an ECG, or electrocardiogram, like the Apple Watch Series 6 and Galaxy Watch 3 ($399 at Amazon), it does give you the option to receive high and low heart rate notifications that will let you know if your heart rate spikes above or falls below what it considers to be a healthy threshold. 

The Venu Sq also uses heart rate variability to determine your stress levels, but doesn't really offer much guidance on how to decrease your stress. I found Garmin's Body Battery meter, which takes into account heart rate variability readings, activity levels and sleep, a more accurate representation of how my body was working that day and helped me decide what kind of workout to do and how hard to push myself. It works better than the Stress Management Score in the Fitbit Sense ($240 at Target) that is a bit more difficult to interpret for me.

Garmin also offers breathing rate and estimated VO2 max, the maximum amount of oxygen your body can use during exercise, which can be used to gauge and improve athletic performance. The higher the number, the more fit you are. 

Screenshot by Lexy Savvides/CNET

Sleep tracking is also great on the Venu Sq and clearly identifies your sleep stages of REM, deep and light sleep. You'll also be able to see breathing rate and SpO2 levels in the morning. The downside is that the Garmin Connect app doesn't give you any tips on improving your sleep quality. Menstrual cycle tracking is also available on the Venu Sq and like other Garmin watches, it offers pregnancy tracking to log symptoms and monitor baby movement.

The Venu Sq has a range of workouts preloaded onto the watch, including cardio, strength, Pilates and yoga, so you can follow along with a preset routine on your wrist. There aren't any visual cues on the screen though, just text cues, so if you're doing yoga for example, you'll need to know what "standing forward bend pose" or "low lunge pose" means to get the most out of the routine. You can also build your own workout, such as a circuit of weights, a Pilates routine or a run, within the Garmin Connect app and sync them to the watch. There are also over 50 additional Garmin-created workouts you can load.

On top of these preloaded routines, the Venu Sq can track more than 20 different workout types, from the usual running and walking variants to golf and pool swimming. There's also a personal running coach you can use to help you train for a race or to hit a set goal. It doesn't give you personalized feedback on your form or audio cues like the Galaxy Watches ($295 at Amazon), for example, instead it's more a guide for when you should warm up or how long you should run for, displayed on your wrist.

The Venu Sq has built-in GPS, meaning you don't have to rely on your phone for distance tracking when you're outside. Just be warned that it does take at least 30 seconds to lock on to a GPS signal when you are outside (regardless of whether you have your phone with you or not), which seems like an eternity if you're an impatient runner like me who just wants to get on with it. Once it finally locked though, it tracked my route accurately.

The downside is that there is no gyroscope or altimeter on the Venu Sq, so if you need accurate elevation data you'll likely want to look elsewhere. The Garmin Connect app does a good job of clearly showing you all the details after your workout, but it doesn't dive any deeper into metrics than what similarly priced rivals like the Apple Watch SE or Fitbit Versa 3 offer.

Like other Garmin watches, the Venu Sq has Garmin Live Track which lets you share your location with a safety contact when you are doing an outdoor workout. It does however require a cellular connection, so you will need your phone with you to use this feature. 

You can customize the options on this screen to show only your favorite workout types to track.

Lexy Savvides/CNET

Just enough smarts for most people

While the Venu Sq is geared towards fitness and health tracking, that doesn't necessarily mean you'll miss out on smartwatch features. Like almost every other watch, the Venu Sq displays notifications from your phone and pings your phone to locate it if you lose it within Bluetooth range. You'll be able to see call notifications come through regardless of which phone you have the watch paired with, but only Android users will be able to decline calls and respond to text messages from the watch with prewritten responses. There is no speaker or mic onboard so you can't use voice-to-text responses.

The Venu Sq runs Garmin's own operating system (Garmin OS) which is not as seamless as that of Apple or Samsung's smartwatches, but I found it to be stable and more responsive than the Fitbit OS. It's faster to sync updates and doesn't experience any lag in selecting menu options or opening apps.

The biggest pain point for me when using the Venu Sq paired with an iPhone ($500 at Best Buy) has been notifications. The Garmin Connect app on iOS doesn't let you filter out what notifications come through on your wrist and simply mirrors whatever notifications you have set up on your phone. It might not be a deal breaker for many, but I like to push only the most important notifications such as calls and text messages to my wrist, rather than everything that my phone shows. Android users get more control over which notifications come through.

Lexy Savvides/CNET

If you want onboard music storage, you'll need to opt for the music edition of the Venu Sq that costs $50 more, which is the version I tested in this review. The Venu Sq Music lets you store music for offline listening from apps like Spotify (with a Premium subscription) or songs you already own. It's also the watch to get for faster data transfers as it has Wi-Fi and Bluetooth connectivity, whereas the regular Venu Sq only uses Bluetooth.

Garmin has plenty of watch faces to choose from, including third-party options to help personalize the look, plus a fairly wide selection of apps through the Connect IQ Store (a separate app you need to download on your phone). You can also make contactless payments with Garmin Pay on all versions of the watch. The main Garmin Connect app is where you see all your stats and change settings on the watch, while the Connect IQ Store is for adding apps and watch faces.

The Venu Sq, however, lacks a voice assistant, a feature that by now has become standard for most of its similarly priced competitors. This might not be a deal-breaker for you, but it means you miss out hands-free voice control, which I like.

A week's worth of battery life 

The Venu Sq has great battery life and you can get up to six days worth of use before you'll need to charge it up, though that number may start to whittle down if you're using it for a lot of GPS workouts, listening to music or continuously tracking your blood oxygen levels. Garmin quotes up to eight hours of battery when playing back music, 14 hours if you are using it in GPS mode, or up to six hours with GPS and music playback. 

A great fitness watch without extra bells and whistles

If you're willing to sacrifice a few smart features for better health and fitness tracking, the Garmin Venu Sq is a solid choice that works with Android or iOS. That said, I do wish that Garmin wouldn't charge the extra $50 for the music version, as it does alter the value proposition quite a bit, particularly if you are an iPhone user who might also be considering the Apple Watch SE which, at that point doesn't cost you that much more. 

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Best EV Charger for 2022

Best EV Charger for 2022

If you're taking the plunge and buying your first electric car, pickup or SUV, you'll also want to buy and install a Level 2 home charger.

There are things to think about when you pick a Level 2 EV charger, but the value in one is straightforward. For the vast majority of drivers, Level 2 will limit and probably eliminate reliance on a public charging station, and it will remove the anxiety that goes with finding an unoccupied public charger when you need it. Just about any Level 2 charger should fully charge your electric vehicle's battery overnight, even if the battery is nearly depleted.

A Level 2, 240-volt home charger will charge your electric car much much faster than the Level 1 charger that comes with the vehicle. There are more Level 2 chargers to choose from each month, and they might be less expensive than you'd guess. Set up and installation don't have to be complicated or expensive, either, depending on your circumstances. Many Level 2 EV chargers can be plugged into an outlet just like the Level 1, which comes with your car. Others can be hard-wired into household electrical if that's the better option for your purposes. Many have their own phone apps to manage charging and minimize cost.

This list aims to give you some foundation for choosing a home EV charger. I've studied a broad range of chargers across the price spectrum and based my recommendations on expert interviews, user feedback, personal experience and the work of testing labs such as Consumer Reports and Underwriters Laboratories. Browse the full list before you click through, then follow on for a primer on just about everything you need to know when choosing an electric vehicle charger.

Enel X

The JuiceBox 40 delivers everything you need and most of what you'll want in a Level 2 home charge station, at a reasonable price. It's UL listed, built to exceed NEMA 4 standards and great for outdoor use. It can be hardwired or plugged in. It will charge any electric car, pick-up or SUV available in North America, including Tesla with the brand's standard J1772 adaptor, and it comes with the industry standard three-year warranty. Perhaps most important, it hits the magic charge-rate threshold of 40 amps, which means it will replenish any substantially drained EV (current or forthcoming) in an 8- to 10-hour time frame for years to come.

Beyond its foundational features, the JuiceBox 40 is finished with some polished and useful details. It's easy to install, and it's 25-foot connector cable allows maximum flexibility in use. Even its plug-in cord is longer than most, and that adds flexibility when mounting the box in relation to the necessary 240-volt plug. JuiceBox 40 has a built-in cable rack and security lock and, according to experts, one of the best control apps going. It can be started with voice commands through Amazon Alexa or Google Home, and you can use the app to set reminders, program charge hours and monitor energy consumption (and cost) precisely. 

ChargePoint

ChargePoint started in the EV business building public charge stations. The Home Flex represents its expansion into residential, Level 2 chargers.

Home Flex has nearly everything you'll find in our Best Overall JuiceBox 40, with even a bit more to like. Its box is compact and stylish, and its connector locks into its holster or a charge port with a smooth, authoritative click. The holster is ringed with a softly glowing halo of an LED. More significantly, Home Flex can raise the peak charging rate to 50 amps if it's hardwired. While that's almost overkill in a Level 2 charger, given that 40 amps should still charge any EV overnight for years to come, Home Flex will charge a few more current EVs (a couple Teslas and the Ford Mustang Mach E) at their fastest possible rate on residential Alternating Current.

Wired for 50 amps, Home Flex is likely to add some installation cost. Its connector cable is a couple feet shorter than JuiceBox 40's, and its box-to-outlet cord is shorter, too. Those things can matter, but they're not what relegate Home Flex to runner-up status, in our estimation. It's just simple, rational arithmetic. ChargePoint's Home Flex costs at least $100 more than JuiceBox 40, and that cash would make a significant contribution to whatever installation costs there might be.

United Chargers

The Grizzl-E Classic car charging station is designed and built in Canada, and that could be one of the reasons we like it. The Classic ships as a plug-in, to minimize potential installation costs, but it's also suitable for hardwiring. It's manually adjustable from 16 to 40 amps, and that can save on installation, too, in the short run (as in you might not need a higher-rated, more expensive circuit breaker until you have a car that needs the higher charge rate).

Throw in a 24-foot connector cord, and that's about it. There's no Bluetooth connection or phone app here. Yet calling the Grizzl-E Classic a no-frills, charge-your-EV-fast Level 2 undervalues one of its other strengths. This thing is built like a tank, and packaged in a dustproof, fire-resistant aluminum case that's built to NEMA 6 standards, which protect against full water immersion to one meter for 30 minutes. Most other home stations are "upgraded" at NEMA 4.

This is a great charger for folks who like it simple. The Classic is well built, well warrantied (three years) and often cited for good customer service. You'll look a long time trying to find another home station with 40 amps of charging and this kind of quality at this price.

United Chargers

The Grizzl-E Duo is a carbon copy of our Best Value Grizzl-E Classic. Or maybe that's a double copy, because the Duo adds a second 24-foot cable and connector to charge two cars simultaneously.

Beyond that, it's basically that same no-frills, rugged, high-output charge station, though there is another feature unique to the Duo. It adds an intelligent power-sharing circuit to maximize available current between the two charging cars according to each car's need, up to 40 amps total. That in turn maximizes charge speed for each vehicle, without risk of blowing a circuit.

Wallbox

The Pulsar Plus is an extra-compact Level 2 residential charge station. It's suitable for outdoor use, with 40 amps of charging power and most of the preferred features, including a 25-foot connector cable and a mobile app. And if the app loses its connection with the charger, or you don't feel like messing with it, you can just plug in your EV and charge.

Yet what separates Pulsar Plus from nearly all other home charge stations is its Power Sharing feature. This allows more than one unit to be connected to the same electrical circuit to safely charge multiple EVs at once without exceeding the circuit's capacity. Built-in smart power management automatically balances charging to ensure the most efficient energy distribution among the various chargers on the circuit, no need for extra hardware. Further, Wallbox says it's developing the capability to meter each Pulsar Plus charger separately and directly bill individuals. This might be your future if home is a multi-unit dwelling shared with other occupants.

ClipperCreek

ClipperCreek began building home and commercial chargers at its factory in Auburn, California, in 2009, and its HCS-40 Level 2 home station is one of the best-selling chargers to date. In 2022, the box that houses the hardware is larger than most competitors, and the HCS-40's charge rate maxes out at 32 amps. That will still charge most electric vehicles on the road today at their highest rate possible on household current, but it's about 20% less than experts recommend for the long view.

Beyond that, the HCS-40's features still hold up well. Its case is rated NEMA 4 for extreme weather, and its connector cord measures 25 feet. It comes with a remote connector holster that you can hang where you want it -- as in right next to your EV's charge port, wherever that may be. It has a keyed lock that can secure the connector in your charge port or the holster, and there's even an optional cord retractor. It's warranted for three years, and ClipperCreek's customer service is praised in EV circles.

Siemens

Siemens has been making industrial electrical equipment, automotive components and imaging devices for 170 years, and it was an early adaptor to home EV chargers, too. When it was introduced in 2016, the US2 VersiCharge was consistently rated one of the best Level 2 home charge stations available.

Today, the VersiCharge console or case is bigger than just about any out there, and its connector cord is hardly the longest (20 feet). With a peak charge rate of 30 amps, it will still max charge most EVs on the market, but it doesn't leave much growth for the future.

Still it's prized by many EV owners. That's partly for its charm and partly for its build quality. US2 VersiCharge meets NEMA 4 standards for rough weather, with a rugged metal case that looks like the adornment on a big Art Deco building. It even offers its own bespoke outdoor post. It has a couple of buttons that let you delay the start of charging when you plug it in up to 8 hours, and it's known for reliability. It's also warranted for three years, which remains the industry max.

Dcbel Energy

Designed and built by Montreal-based Dcbel Energy, the R16 is much more than a Level 2 home charge station. Think of it as the electrical command center for the home of the future, with its own operating system.

The R16 allows solar-collected Direct Current to charge your EV or home batteries, and DC is by far the fastest way to charge your car. It will turn solar DC into Alternating Current to power your home, and it can turn your EV into a household power bank in the event of utility failure. The R16 can integrate and replace up to five pieces of hardware early solar and low-carbon adopters now use in their homes.

It will work like a conventional Level 2 home charge station on AC, in case you're still in the process of building your solar array. It has two connector cables to charge two electric cars, pickups or SUVs at once. Foremost, the R16 represents the next big thing in EV charging. It's one of the first chargers to market that allows bi-directional charging, which can turn your electric vehicle--or at least some electric vehicles, like the new Ford F-150 Lightning -- into backup power for you home when it's sitting in the driveway. Depending on the size of your car's battery, that could power your home at full bore for at least a day or two, or on emergency rations for 10 days or more. For more on bi-directional charging, read on to EVSE 101.

MeGear

The MeGear Level 1+2 Charger looks a lot like the manufacturer-issued Level 1 charge cord that comes with the typical electric vehicle. It's 25 feet long and has an adapter that allows you to plug it into a typical, three-prong, 120-volt household outlet. If you do that, the MeGear Level 1+2 will charge your EV at essentially the same rate as the cable that came with the car. But if you happen to have access to a 240-volt outlet with a NEMA 6-20 plug (a lot of electric clothes dryers use these), MeGear Level 1+2 will raise your charge rate to 240-volt Level 2. A device like this one is the cheapest path to Level 2 charging.

Now, we've seen this charger marketed under a few different brand names. While the other chargers on our Best list all come with a three-year warranty, the MeGear Level 1+2 is warranted for only a year. It's also the only one that won't restart itself after a power interruption, even if that interruption is only momentary. You'll have to restart it yourself, so hopefully the interruption doesn't occur just after you turn in for the night.

Like we said: this is the cheapest path to Level 2 charging. Quite a bit cheaper, even, than buying a replacement Level 1 cord from your EV dealer. The MeGear Level 1+2 charges on 240 at the lowest Level 2 rate of 16 amps -- much lower than the optimal, future-protecting 40 or 50 amps. Yet at 16 amps, Level 2 should charge your EV about three times faster than the Level 1 cord that came with it. With this charger you can continue to save your pennies for a more powerful Level 2 home station. In the meantime, you'll be able to take advantage of Level 2 when you can and worry less about making it to work the next morning if you can't find a public charger on the way home.

Comparison of the best EV chargers for 2022

	Charger	Level 1 or 2	Max charge rate	Connector cable length	Hardwired or plug-in	Phone app	Features
Best EV charger overall	Enel X JuiceBox 40 Smart Electric Vehicle Charging Station	2	40 amps	25 feet	Both	Yes	Everything you need for fast, easy home charging, and most of what you'll want. The right features at a good price.
Best EV charger overall runner-up	ChargePoint Home Flex Electric Vehicle Charger	2	50 amps (hardwired)	23 feet	Both	Yes	A bit slicker than best overall, and it can raise max charge rate to 50 amps (assuming your car could take that charge rate). But it also costs more, and fitted for 50 amps, could cost more to install.
Best EV charger value, especially if it's going outdoors	United Chargers Grizzl-E Classic EV Charging Station	2	40 amps	24 feet	Both	No	A simple, rugged home station that charges EVs fast. Comes with the highest weather protection standard.
Best EV charger for charging two cars	United Chargers Grizzl-E Duo Plug In EV Charger	2	40 amps	24 feet	Both	No	Two connectors, and internal controls that automatically balance power for maximum efficiency and charge speed.
Best EV charger if you need two or more ganged	Wallbox Pulsar Plus Electric Vehicle Smart Charger	2	40 amps	25 feet	Both	Yes	Safely allows multiple chargers on a single electrical circuit. According to the manufacturer, it'll soon add separate metering (and billing) for each one.
Best EV charger from the start of the new EV age	ClipperCreek HCS-40/HCS-40P Charging Station	2	32 amps	25 feet	Both	No	An all-time top seller, from an early adapter known for customer service.
Best EV charger from an old-school brand	Siemens US2 VersiCharge Universal EV Charger	2	30 amps	20 feet	Both	No	Built like a tank, looks like Art Deco, from one of the world's oldest electrical suppliers. Still charges most electric cars at the maximum possible rate on household current.
Best home EV charger if money is no object	Dcbel R16 Home Energy Station	2+	DC charging capable (with solar)	Up to 20 feet	Hardwired	Yes	More like a home electricity substation, managing solar, batteries, charging and household supply with its own OS. As a Level 2 EV charger, it's one of the first to enable bi-directional charging, which can turn your EV battery into a power bank for your home.
Best EV charger for cheapskates, bi-voltage edition	MeGear Level 1+2 Home Electric Vehicle Charging Station	1 or 2	16 amps at 240 volts	25 feet	Plug-in	No	About the least expensive path to Level 2 charging, and it will work as a Level 1 until you have access to 240-volt AC. Much slower than more powerful level 2s, but still about three times faster than the Level 1 that comes with your car.

Wallbox

EVSE 101

The thing you use to plug in an electric car, pickup or SUV is not, technically, a charger. The charging hardware and control system are actually inside the vehicle's powertrain. The plug-in thing is Electric Vehicle Supply Equipment, and it allows the transfer of energy between an electric utility and the EV. This equipment includes charge cords, charge stands (residential or public), attachment plugs, vehicle connectors and bits of electrical hardware that ensure safe operation for user and vehicle. But don't worry. You can call your EVSE a charger.

Every electric car should come with a charger -- invariably a heavy cord with a large, block-shaped device between the vehicle connector and the wall plug. If you bought your electric vehicle used and it didn't come with its charge cord, I hope you accounted for that in the transaction price.

These cords are called Level 1 chargers, and they plug into a standard 120-volt electric outlet on your house or in your garage. They're fine for plug-in hybrid vehicles, which typically have fairly small batteries and a gasoline engine to power the car, and a Level 1 cord will charge a full electric, no-engine car. It won't charge a pure EV anything close to quickly. If your daily electric-car rounds amount to 20 or 25 miles, you can probably live with Level 1. But if you happen to pull your electric car into the driveway with its battery nearly depleted, it can take literally days with a Level 1 charger to replenish to full capacity.

Dcbel Energy

I wouldn't recommend buying another Level 1 charger, unless you need to replace the one that came with your EV or want a second for an alternate location. No Level 1 charger -- from the vehicle manufacturer or an aftermarket supplier -- will charge your EV substantially faster than the cord that came with it. The money you'd spend on a Level 1 charger will get you a long way toward something called a Level 2 charge station, and you can still take the Level 1 cord that came with your car wherever you go. If you want maximum convenience and don't want to rely on public, high-speed charging stations, you probably want Level 2. If your daily rounds regularly use 100 miles of range or more, you absolutely want Level 2. I'll elaborate shortly.

First, I'll answer a question many EV shoppers are likely to have. Every electric car, truck and SUV sold in North America comes with the same connector in its charge port. Every car that's not a Tesla, that is. This standard connection is called SAE J1772, and it means that you don't need to worry about buying the wrong EVSE. Every charge cord and station, home or public, will plug into every electric car, truck or SUV on the road -- including Teslas. That's because every Tesla vehicle comes with an adaptor that allows a J1772 plug to fit in its proprietary charge port. And as Tesla ponders rolling out its private, national Supercharger charging network to non-Tesla owners, it's developed an adaptor that allows its proprietary connection to fit into the J1772 port on other manufacturers' electric vehicles.

Take it up a level

Level 2 EV chargers are a major upgrade from the Level 1 device that comes with an electric car. While it won't charge as quickly as a public DC charger, Level 2 is the best most of us will get for home charging -- or at least those of us who aren't certified millionaires or better. There are 480-volt fast chargers that can theoretically be installed for residential use, but they're expensive to begin with and have specific power requirements, including a dedicated power line. In short, the cost of a 480-volt charge station is prohibitive for the typical homeowner.

ChargePoint

How big is the Level 2 upgrade? A Level 1 charger delivers about 12 amps, give or take a couple, and adds three to five miles of range to a typical electric car in an hour. A Level 2 charger delivers a minimum 16 amps and as many as 80, with a rate of 12 to 60 miles of range per hour of charge, depending on the car and the specific charger. Bottom line, a Level 2 charger can charge an EV three to 10 times faster than a Level 1 charger can, and you can buy good, higher-amperage Level 2 charging stations for $500 all day.

Level 2 chargers require 240-volt electrical supply. If you're not up to speed on electrical current, you shouldn't let that requirement put you off. While there may be some preparation or installation costs, drawing 240 volts from typical residential electrical is not a major or particularly expensive proposition. Many homes already have 240. Yours may, too, if you have an electric water heater or clothes dryer, and if you do there's a good chance it's already in the garage, where you'll need it for a Level 2 charge station.

If you live near a major population center and don't drive a lot, you may not need a Level 2 EV charger. If you live in a rural area with less developed infrastructure, you probably do need one. Wherever you live, the more and further you drive your electric car, pickup or SUV, the more valuable a Level 2 charger will be. Level 2 can substantially reduce the small hassles and anxiety of owning an electric car. For upwards of 90% of the driving public, it can eliminate reliance on public charging stations, unless or until you take your electric car on a long-distance driving vacation.

ChargePoint/Dcbel/United Chargers/Wallbox

Getting ready

There are a handful of things to think about before installing a Level 2 charger, but the first comes down to where you live and who controls your electrical supply.

If you own a home, that's probably all you need to know. You're the boss, and you can proceed with a Level 2 charging station. If you own a condominium, you'll likely need permission from the owner's association. That could be as simple as filling out a form, or it could require jumping through a few more hoops, but you should start by reaching out to the association or property management company. If you rent a home or live in an apartment with reserved parking or a garage, hope is not lost. You'll still have to get the landlord's permission, then determine how much power is available in the parking area and how it's metered.

If you don't have 240-volt current, that's not a huge challenge. The first thing you need is an electrician to tell you whether your existing electrical panel has sufficient capacity for a 240-volt line. There's a reasonable chance it does, but if it doesn't, you'll have to upgrade. And even if you have existing 240-volt service, it's best to consult an electrician as you prepare for a Level 2 charging station.

Let's say, for example, that you already have an electric dryer, and it's in the garage not far from where you want your Level 2 charger. There's a good chance you can find a Level 2 charger that will plug into the same outlet as the dryer (most plug-in Level 2s offer one or two of three common 240 plugs -- NEMA 6-20, 6-50 or 14-50, with NEMA standing for the National Electrical Manufacturers Association). This path means you'll never be able to charge your car and run the dryer at the same time, however, so a good electrician seems like a good place to start. Different surveys by different organizations put the average cost of installing a Level 2 charge station between $650 and $800. That's on top of the charger, of course.

Wallbox

While you're waiting for the electrician, think about where you want the charge station to go. That's typically on a wall inside or outside the garage, or on a post near where you park. Outside is no problem, but you should know it's going outside before you pick your charger, and you should also know where the charge port is located on your electric car, truck or SUV. No two electric vehicle makes put their charge ports in exactly the same place, and the cords on Level 2 charge stations typically range from 12 to 25 feet.

Lastly, check what's available in your locale when it comes to rebates, tax credits and other incentives for installing an EV charge station. The IRS offers a tax credit equal to 30% of the cost, up to $1,000. Your state and local government may offer incentives as well, and don't forget to check your electrical utility.

Big things to think about

Home chargers for electric cars are proliferating, and there are more to choose from all the time. Nearly every vehicle manufacture offers its own, branded charge station through its sales points, typically with third-party installation. If convenience is more important than cash outlay, or if you're a committed brand geek, you can certainly go with the manufacturer's product. On the other hand, you'll do at least as well on quality and performance for less money if you choose your own Level 2 charger. Often substantially less money.

Question 2 when choosing a Level 2 home charger for your electric car, pickup or SUV: Do you want one that's hardwired or one that plugs into an outlet, like the Level 1 charger that comes with the car? Hardwiring means the station is semi-permanently connected to your home's electrical grid, and you won't be able to move it without opening a junction box and detaching the wiring. A plug-in station simply plugs into a 240-volt electrical outlet. Think of it like a permanently installed light fixture versus a plug-in lamp. Other things being equal, a plug-in charge station will work as well as one that's hardwired. The primary advantage of the plug-in is that you can more easily remove it and bring it with you -- if you relocate, for example.

Dcbel Energy

Other things are rarely equal, though, and there are a few more subtle things to consider when choosing between hardwired and plug-in. Most local electrical code will require a charge station installed outdoors to be hardwired. Plug-in charge stations are limited to 40-amp output, and while 40 amps of charging power is more than adequate for the foreseeable future (I'll get to that next), the ultimate future-proof charging station might have a higher charge rate. A plug-in charger won't eliminate additional installation cost, either, unless you happen to have an appropriate 240-volt plug in your garage, in close proximity to where you want the charge station. If that's the case, we'd definitely recommend a plug-in Level 2.

Most Level II chargers are packaged in a case designed to be mounted to a wall or post. Removal and relocation require that they be detached, which can be as simple as removing a couple of fasteners. Yet there are an increasing number of more portable Level 2 chargers, as well as bi-voltage chargers that work at Level 1 or Level 2 depending on the receptacle they're plugged into. These look similar to the Level 1 charger that comes with the car -- usually a long, heavy cord with a plastic brick somewhere between the outlet plug and the vehicle connector. Portables can be useful for travel or commuting because they'll work at Level 2 in the event you have access to a 240-volt plug at work or a vacation residence. The drawback is simple, however. Portable bi-voltage chargers often max out at 16 amps output, or occasionally 20 amps, and while that's better than anything Level 1 can deliver, it won't bring the potential charge speed of higher-amperage Level 2 home stations .

With Level 2 charge stations, output amperage is king. Sort of. Level 2 delivers at least 16 amps and as many as 80, and the chargers tend to get more expensive as output amperage increases. Accounting for one important limitation, the charger with the highest output amperage will charge your electric car fastest. Yet that limitation is big, and it's the reason you need to know the maximum charge rate your electric car, pickup or SUV will accept.

Siemens

You'll find your electric vehicle's maximum charge rate in its owner's manual, on the spec sheet or in the worst case from the manufacturer. It may be listed in kilowatts, or kW, and if that's the case you should Google a kilowatts-to-amperes conversion calculator and convert the kW at 240 volts. This isn't a safety issue: A charger with a higher charge rate won't somehow melt your electric car. But your car's maximum charge rate matters when you decide how much to spend on a Level 2 charger, and which one to choose. If its max charge rate is 16 amps, it's never going to charge faster than 16 amps on household current, no matter how many amps your Level 2 charger can deliver. Find one of those expensive 80-amp chargers, which will very likely require some serious infrastructure improvements to your household electrical, and your car is still not going to accept a charge rate greater than 16 amps.

Does that mean you should never buy a charger that delivers more amps than your electric car, pickup or SUV can accept? It definitely does not mean that, unless you consider the charger a short-term investment to ditch when you get your next car. A short history of the current crop of electric cars explains why choosing a Level 2 charger based strictly on your current car's max charge rate might not be the best idea.

When it was introduced in 2011, the Nissan Leaf could accept a maximum charge of about 14 amps on household current, adding five or six miles of range per hour of charging. With updates for model year 2016, the Leaf could charge at 28 amps. Around 2018, the Chevy Bolt, Jaguar I-Pace and Kia Niro EVs debuted with a max charge rate of about 30 amps, good for 23 to 24 miles of range per hour. Ford's recently introduced Mustang Mach E, and some Tesla models, can charge at 48 amps on AC, adding 35 miles of range per hour of charge. And charge rates for electric cars are likely to increase further over the next several years as new models roll out.

If the point isn't clear, we'll put it another way. Your first electric car may charge at a max of 16 amps, but it's very likely that your next one, brand new or used, will take a charge at a faster rate. Given the outlay for a Level 2 charge station, you probably want to protect your investment. You might save a few bucks now with a low power Level 2, but there's a good chance you're going to want a more powerful one when you get your next electric car.

Megear

If you're now wondering by exactly how much you should future-proof your Level 2 charge station, we have a simple rule of thumb. Experts generally agree that a home charger output of 40 amps -- or 50 amps at the extreme -- will be sufficient for the typical electric car owner for years to come.

"Forty amps seems to be the sweet spot," says Barry Woods, the director of vehicle innovation at ReVision Energy in Maine, and a board member for the trade group Plug In America. "A 40-amp charger is sized correctly for most residential locations, and 40 amps is going to be relevant for a while. That's based on driving habits more than technology. Given the batteries we have now, and what we anticipate, 40 amps should adequately meet the needs of the vast majority of users."

A 40-amp Level 2 charger should cover the daily range requirements of more than 95% of drivers in the United States, including those in rural areas, based on reams of data collected over decades. Your next electric car could charge at a rate faster than 40 amps, but 40 amps will still replenish its deeply depleted batteries in an 8-to-10-hour time frame. Ten hours at 40 amps will add roughly 300 miles of range, depending on the vehicle.

You could consider a 50-amp charger, to take advantage of the higher household charge rate in a few current electric vehicles, but the charger will cost more than a 40-amp max charger. The 50-amp demands heavier-gauge wiring, a higher-rated circuit breaker and a higher-capacity electric panel, so there's a good chance it will cost more to install, and its advantage for household use is minimal -- maybe just bragging rights. A Level 2 charger rated at more than 40 amps will have to be hardwired, so it eliminates the option of a plug-in charge station that you can take with you when you move.

ClipperCreek

In 2022, a 40-amp Level 2 charge station almost certainly delivers the best cost/benefit breakdown for your electric car, pickup or SUV, and it should deliver sufficient charge speed for years to come. And remember. Even if your current electric vehicle charges at a maximum rate less than 40 amps (most do), there's nothing to worry about. The electric car controls how much electricity its battery absorbs when it's charged, so you can't damage the vehicle with a charger capable of a higher rate.

More things to look for

If the charge amperage thing gets confusing, think of 40 amps as the target and work up or down from there, based on cost, features and preferences. The next thing to think about when choosing a Level 2 charger is the weather -- or specifically, whether your electric car, pickup or SUV is going to sit out in the weather. If you can't or won't park your electric car in a covered garage, the charge station probably needs to go outdoors, too. In that case, to be in code, it will need to be hardwired and not plugged in. It will also need to be rated for outdoor use.

Most Level 2 chargers, including those on our Best list, are rated at least NEMA 3, and NEMA 3 is acceptable for outdoor use. Some chargers are built to NEMA 4 standards, which add another layer of protection and shield the box against direct pressure from a garden hose. If there's lots of rain where you live, and it's often driven by stiff winds, NEMA 4 is a good choice. Whether your Level 2 charger is going in the garage or out, it's always smart to choose one listed by Underwriters Laboratories or Edison Testing Labs. The UL or ETL listing designates compliance with safety standards established by these nationally recognized testing labs.

Next are the physical features of the charger itself, starting with the connector cord. Level 2 charge cords typically range from 12 to 25 feet, and longer is almost always better. A 12-foot cord can cut it close in the best of circumstances, and might require that you park your car in the same direction or orientation every time you plug it in. The 25-foot one should allow you to park in at least two different spots if your garage has two bays or more. It should cover things if you the charge port on your next electric car is in an entirely different spot than your current car's.

ChargePoint

Many chargers come with a horn to hold the looped cable. Others expect you to wrap the cable around the box, or a long nail of your choosing, or to simply leave the cable coiled on the ground or floor. Pay attention to these details if you're not fond of clutter, trip hazards or excessive dust accumulation. Look for a charger that has a holster for its connector, or at least a cap to cover the connector when it's not in use. Finally, consider the dimensions of the charger box itself. A really wide one might not fit the space between two single garage doors. A thick one that sticks out relatively far might make it more difficult to squeeze between the car and a wall in a tight, single-car garage.

Some early electric car chargers would not restart themselves if the power temporarily failed and then came back. You had to unplug the connector, then plug it back in to restart. Most current Level 2 chargers, including those on our Best list, will restart automatically, but make sure that's the case when you choose. It's better than waking up to find your electric car is not sufficiently charged.

Beyond that automatic restart feature, some chargers have just a few LEDs to tell you what they're doing. Others have a few hard buttons to set features or manually delay starting the charge once the vehicle is plugged in. Still others come with a phone or tablet app that connects to the charger via Wi-Fi or Bluetooth and shares a range of data and control options.

With the apps, you can typically monitor your car's charge progress, keep statistics on energy use and know fairly precisely what it's costing to operate your electric vehicle. Some allow voice interface with the charger ("Alexa, charge my car!") and communication with local utilities, so you can participate in demand response programs and charge your car when the electricity is the cheapest or cleanest available. Some Level 2 charger apps let you load-share two chargers on the same circuit without tripping the breaker.

Enel X

These programs can definitely be useful, but if you're not fond of fiddling with phone apps, or you just want to plug in your car and charge it, there's no reason to pay up for charger with a control app. If you do want some of those app features, or you're basically a data geek, you still might not have to pay up for a charger with an app.  Electric vehicle manufacturers have their own apps that communicate with their vehicles, and there's almost certainly one that goes with your electric car, pickup or SUV. Learn what the vehicle app can do before you buy the charger. There's no reason to pay extra for charger features that are redundant.

The next big thing

When Ford Motor Co. unveiled its 2022 F-150 Lightning in May 2021, one of the truck's second-level features grabbed almost as much attention as Ford's first electric, full-size pickup did on its own.

With the right Level 2 home charging station, the F-150 Lightning can essentially turn itself into a giant power bank on wheels. During a household power failure, the truck can automatically direct the electrical energy stored in its expansive battery pack back into the household wiring grid. If a Lightning with the upgrade, 155 kWh extended-range battery were fully charged when the power failed, based on the average household electrical consumption of about 30 kWh per day, this pickup should be able to power most households full speed for three or four days. With more carefully metered household usage, running essentials like the refrigerator and freezer, modest lighting and communication, the F-150 might provide power for 10 days or a bit longer.

Sounds like a nice capability to have, but if you want in with the Lightning and you're not already in line, don't hold your breath. Ford has promised the first Lightning deliveries by March 2022, with a base price starting just north of $40,000, but it also claims the first three years of Lightning production are sold out -- even with its decision to double its initial assembly capacity a few months after the Lightning was revealed.

Dcbel Energy

You don't have to wait for a Lightning, and you definitely don't have to use Ford's Level 2 home charger. The power-bank concept represented by Ford's electric pickup is sometimes called vehicle-to-grid or V2G -- or, more frequently, bi-directional charging. In its basic form, bi-directional charging uses a Level 2 home charge station as a two-way bridge between an electrical utility grid and an electric vehicle's battery. It's more than a potential source of back-up power because many experts see bi-directional charging as a means to even out electrical demand and make utilities more efficient as electric cars proliferate. The thinking is that cars can be charged during off-peak demand, as the world sleeps, and then supplement utility power when they sit during the day during high-demand, potential brown-out periods.

It's nascent technology, yes, but bi-directional charging can already be achieved. The Nissan Leaf is the only current EV that allows it, and its biggest battery has only about a third of the capacity of the F-150 Lightning's (several other current EVs do allow bi-directional flow from the vehicle, but only for appliances plugged into the vehicle itself, rather than the house grid). Going forward, many and maybe most new electric cars, pick-ups and SUVs will offer bi-directional charging. Hyundai, Kia, Lucid and Rivian all have promised the capability, though Tesla seems less likely to offer it, given its commitment to its Powerwall home battery. Further, bi-directional charging is not limited by the hardware in most current EVs. It's mostly a function of the binary bits in the control software, and some vehicle manufacturers are considering software updates to allow their existing vehicles to charge bi-directionally.

The first handful of bi-directional Level 2 home charge stations have hit the market, including our Best If Money Is No Object Dcbel R16. Yet the least expensive bi-directional we've found is about six times more expensive than our Best Overall Juicebox 40, and in the typical household it will require higher installation costs.

Wallbox

If you're committed, and you have the resources, you might want to think about bi-directional charging for your Level 2 home station. Or you might want to limit your investment now, with the most basic Level 2 charger you trust, and wait for bi-directional to play out.

"It's not exactly here yet, but bi-directional is coming soon," says Plug In America board member Barry Woods. "In most respects it's fairly simple technology, and the barrier is acceptance more than technical.

"It's one more consideration choosing a Level 2 charger. The first step has three filters. Do you want basic charging, smart (app-based) charging or bi-directional? Once that's clear, it's basic consumer requirements like reliability, warranty and customer service."

Written by J.P. Vettraino for Roadshow

EV charger FAQs

Is a Level 2 charger worth it?

The short answer: A Level 2 charger is always better at charging than a Level 1 charger, which typically comes with every electric vehicle. Whether a Level 2 is worth the additional cost depends on your living circumstances, your driving habits and your access to public charging stations. That cost runs from maybe $200 on the low end to $2,000 on the high end, installed, contingent on the charger and required electrical upgrades.

If your daily electric-car rounds amount to 20 or 30 miles, you can probably live with Level 1. But if you happen to pull your electric car into the driveway with its battery nearly depleted, it can take literally days with a Level 1 charger to replenish to full capacity. Or you can find an open public charging station in convenient proximity to your home.

If you want maximum convenience and don't want to have to rely on public, high-speed stations, you probably want Level 2. If your daily rounds regularly use 100 miles of range or more, you absolutely want Level 2. If you live in a rural area with less developed infrastructure, you probably need Level 2. Wherever you live, the further you drive your electric car, pickup or SUV, the more valuable a Level 2 charger will be. Level 2 can substantially reduce the small hassles and anxiety of owning an electric car. The right Level 2 home charger will charge any electric vehicle from nearly depleted to nearly full in the typical overnight time frame, or say 8 to 10 hours. For upwards of 95% of the driving public, Level 2 can eliminate reliance on public charging stations, unless or until you take your electric car on a long-distance driving vacation.

Are all EV home chargers the same?

Definitely not. There are Level 1 chargers (3 to 5 miles of range per hour of charging in the typical electric car) and Level 2 chargers (12 to 60 miles of range per hour, depending on the car and the specific charger). Level 2s can be portable, plug-in or hardwired, with different max charge rates and different operating features.  

That said, you don't need to worry about buying the wrong charger, because certain hardpoints are the same. Any Level 1 or Level 2 charger will safely charge any electric car, truck and SUV sold in North America. You can't charge your vehicle too quickly, or over-charge it, because its own on-board electronics will protect it. Every electric vehicle comes with the same connector in its charge port -- or at least every electric vehicle that's not a Tesla. This standard connection is called SAE J1772, and every charge cord and station, home or public, will plug into every electric car -- including Tesla. That's because every Tesla vehicle comes with an adaptor that allows a J1772 plug to fit in its proprietary charge port. 

Which is the best charger for electric cars?

The best EV charger for you depends on a host of circumstances: how and where you plan to use it, how soon or frequently you expect to move, whether you want to use an app to manage it and even the electric vehicle you plan to charge. Read the full report above for more thorough guidance

If you're looking for a fairly guideline on what to buy, this can help: Choose a plug-in Level 2 charger with a peak charge rate of 40 amps. In 2022, a 40-amp Level 2 charge station almost certainly delivers the best cost-benefit breakdown for your electric car, pickup or SUV, and it should deliver sufficient charge speed for years to come. A plug-in is easy to move. Even if your current electric vehicle charges at a maximum rate less than 40 amps (most do), there's nothing to worry about. The electric car controls how much electricity its battery absorbs when it's charged, so you can't damage the vehicle with a charger capable of a higher rate.

Can you buy a Level 3 charger for home?

Level 2 is the best most of us will get for home charging -- or at least those of us who aren't certified millionaires or better. There are 480-volt fast chargers that can theoretically be installed for residential use, but they're very expensive to begin with and have very specific power requirements, including a dedicated power line. In short, the cost of a 480-volt charge station is prohibitive for the typical homeowner, and rarely necessary to begin with.

Really high-voltage chargers will typically convert residential and commercial alternating current, or AC, to direct current, DC. Fast-charge public stations use DC, because DC is by far the fastest way to charge your electric car. If you happen to have reasonably expansive solar array, you can take advantage of DC at home without a full Level 3 charger. There are a couple of expensive home charge stations (and probably more coming) that can take the DC collected by solar panels and dump it straight into your electric car. When the sun shines full bore, they can charge faster than the typical Level 2. When there's cloud cover, or it's dark, these chargers will revert to operating on household AC and charge at Level 2. 

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Talkspace Online Therapy Review: Benefits, Cost and Who Should Consider It

Talkspace Online Therapy Review: Benefits, Cost and Who Should Consider It

Since the start of the COVID-19 pandemic, demand for treatment of anxiety and depression has increased exponentially. In a survey conducted by the American Psychological Association, 96% of psychologists polled reported that they were treating patients remotely. The numbers broke down to 64% treating all patients remotely and 32% using a hybrid treatment plan, treating some patients in person and others remotely. 

Online therapy is a great way to take care of your mental health if time, distance or life in general make it difficult to see a therapist in person. Talkspace is an online therapy platform that matches you with a licensed counselor in your state. You can schedule your sessions and meet with your therapist from the comfort of your home.

For this review I considered a number of factors including the services Talkspace offers, its special features, benefits, pricing and therapist qualifications. 

What is Talkspace?

Oren and Roni Frank co-founded Talkspace in 2012. The platform's goal is to provide access to mental health care to those who otherwise do not have access to quality mental health services. 

Through Talkspace, you can connect with therapists with backgrounds and expertise that align best with your needs. These mental health care professionals offer virtual psychology and psychiatry support to individuals, couples and teens through its website and app.  

The platform also offers services for a wide range of mental health needs like anxiety, depression, relationships, trauma, substance abuse, parenting, eating disorders, chronic illness and hardships that the LGBTQ community often faces. 

What makes Talkspace shine is that licensed professionals can prescribe medications through its psychiatric services. A service that its counterparts, such as BetterHelp, have yet to offer. 

Read more: Tips to Find the Right Therapist For You

Five/Getty

How does Talkspace work?

Talkspace's sign-up process is straightforward. You can sign up through its website or app. Here's what subscribing to Talkspace looks like:

1. Answer the assessment: When you click the button to get started, you'll be prompted to answer a few questions about the type of therapy you are looking for, your demographics, lifestyle, physical health and preferences. You'll also create your user account.

2. Choose your plan: Next, you can select which plan you'd like to buy. You can choose from the Messaging therapy plan, Live Plan or the Live plus messaging Plan.

3. Get matched: At this stage, Talkspace will suggest three therapists with experience that match your needs. Here, you can choose which one you'd like to work with. You can expect to get matched within 48 hours of signing up.

4. Start therapy: Once you choose your preferred therapist, they will contact you. Depending on the plan you select, you can schedule weekly or monthly live sessions with your counselor.

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How much does Talkspace cost?

We mentioned that there are three plans available through Talkspace; let's compare pricing for each and what they offer.

Messaging therapy: This plan includes unlimited messaging therapy. You can send text, audio and video messages to your therapist any day, any time. It guarantees daily responses five days a week. You'll pay $69 a week for this plan.

Live therapy: This plan includes four 45-minute live sessions a month. The price for this plan is $99 a week.

Live plus messaging therapy: Get the best of both worlds with live and messaging therapy. It offers unlimited text, audio and video messaging plus four 45-minute live sessions a month. This plan will set you back $129 a week.

You can choose to pay any of these plans monthly, every three months (will save you 10%) or every six months (will save you 20%).

Read more: Best Online Therapy Services 

Does Talkspace take insurance?

In the words of Michael Phelps, "I have really good news for 40 million Americans". In 2020, Talkspace expanded accessible mental health care coverage for millions of Americans via insurance coverage. Major insurance companies like Cigna, Optum, Premera Blue Cross Blue Shield and Humana cover mental health services on Talkspace.

To determine if your insurance policy covers Talkspace, you can check your insurance coverage eligibility through your insurer or on Talkspace's website. 

Does Talkspace offer financial aid?

At the time of writing, I couldn't find any information about financial aid on Talkspace. However, if you have insurance, you might have coverage and may only need to pay a deductible or copay. 

I also found an offer code in the Talkspace app for $100 off your first month with the code SPACE.

Talkspace communication methods

Once you're matched with your therapist, you'll have access to a private room where you can contact them. You can access this room via Talkspace's website or on the app. You can also select your preferred method of communication. 

Video messaging

You can communicate with your counselor through video messages, but it's important to note live video sessions are only available on the Premium and Ultimate plans. Depending on your plan, you can schedule a weekly or monthly live video session with your therapist. If you choose the Plus plan, you can still send video messages to your therapist; it just won't be in real-time.

Voice Message

Much like sending a voice message to a friend through WhatsApp, you can send audio messages to your therapist at any time of day, seven days a week. Even though you can contact your therapist at any time, that doesn't mean they'll respond immediately or every day. You can expect therapists to reply five days a week.

Westend61/Getty

Text message

If you are most comfortable reaching out via text, this is the best option for you. Just enter the chat room and reach out to your therapist the same way you would reach out to a friend. You can send unlimited text messages at any time of day.

Talkspace treatment methods

When it comes to therapy, there are many approaches you can take. The best one for you will depend on your needs and goals. You can talk to your counselor to see which options are available. 

The most common types of treatments found on Talkspace include:

• Cognitive-behavioral therapy
• Emotion-focused therapy 
• Dialectical behavioral therapy 
  
• Talk therapy
  
• Somatic therapy
  
• Humanistic therapy
  
• Mentalization therapy
  
• Exposure therapy
  
• Psychodynamic therapy
  
• Grief counseling
  

Atstock Production/Getty

Talkspace features

Besides unlimited texting and video sessions with your therapist, Talkspace offers some cool features to help you stay on track with your mental health journey.

Progress tracker: Talkspace offers a great way to visualize your progress through its therapy progress tracker. As you start to foster a relationship with your counselor, you can click on "client journey" in the app to view your timeline. You can set goals with your therapist and see how well you are doing.

Mental health tools and resources: If you want to put what you've learned to practice, check out Talkspace's self-help exercises. It offers many resources to help you navigate different situations including stress, anxiety and negative thought patterns. You can also find other useful tools such as breathing exercises for when you're feeling stressed. Most of the exercises are from 1 to 15 minutes long, making them convenient for when you're short on time.

These resources are available to you at any time. You can find them on your dashboard under Therapy Tools. 

Live chat: For those who have plans that include live chat, you can schedule them in advance through your calendar. The live feature allows you to chat in real-time with your therapist through your preferred communication method: text, audio or video. These live sessions have a duration of 30 minutes.

Benefits of Talkspace

Besides providing access to mental health professionals, some other things make Talkspace stand out:

• Access to psychiatric care
  
• If working with a psychiatrist, they can prescribe and manage medication
  
• A vast network of licensed therapists
  
• Many large health insurers cover services offered on Talkspace
  
• Ability to message your therapist at any time
  
• The flexibility of choosing weekly or monthly live sessions
  
• Talkspace will match you with three therapists, and you can choose which one you'd like to work with
  
• If you're unhappy with your therapist, you can change them at any time at no extra cost
  

Disadvantages of Talkspace

There's a lot to like about Talkspace, but there are a few things that you should consider before deciding if it's the right fit for you:

• Medicare and Medicaid don't cover the cost of therapy on Talkspace
  
• No therapy options for children ages 12 and younger
  
• Negative customer reviews about billing and customer service
  
• Similar to other online therapy platforms, therapists on Talkspace can't diagnose mental health disorders
  

Talkspace therapist qualifications

Talkspace therapists are highly skilled and qualified. According to the website, to become a member of the clinical network, all mental health professionals must possess an LCSW, LMFT, LPCC or Ph.D. in Clinical Psychology and must be licensed in the state they practice.

Talkspace verifies all therapists' credentials and runs a background check upon hire. 

Talkspace's privacy policy

When you sign up with Talkspace, you share a lot of personal data, including credit card information, legal name and medical records. You might be wondering, is my information safe?

According to the website, Talkspace may collect, retain, analyze and use any personal information you provide. The company provides a lot of insight into how your information may be used. Although this might sound scary, it's not uncommon for platforms to store and use your data for marketing purposes and to tailor your services.

What's most important is that the information shared with your therapist is safe. When you message your therapist, all of the information is encrypted -- meaning that your messages are only readable to you and your therapist.

To ensure that your medical information remains private, Talkspace is compliant with the Health Insurance Portability and Accountability Act. 

GCShutter/Getty

Talkspace customer reviews

On paper, Talkspace has a lot to offer -- convenient scheduling, online resources and tools and access to qualified therapists. But when it comes to customer reviews, the company falls short in terms of good customer experience. Talkspace holds a 1.3 out of 5 star review on Trustpilot, an independent review platform where consumers can review services and products. 

Most clients have complaints about unauthorized charges, billing issues, subpar customer services and difficulty navigating the app. Other reviewers note that they've had good experiences with therapists, but not with Talkspace as a company.

Is Talkspace right for you?

If you're looking to start taking care of your mental health or need help facing difficult life changes, Talkspace may be a good online therapy option. It offers flexible scheduling and access to a diverse network of licensed therapists. It's also one of the few online therapy platforms that offer psychiatric services and medication prescriptions. 

However, good experiences with Talkspace may be a hit or miss. It does not boast great reviews amongst its customers. Since the platform is subscription-based, you can try it out to see if you are matched with a therapist that aligns with your needs, and if you don't like them, you can either request a change or cancel your membership.

If you have thoughts about hurting yourself, Talkspace is not the appropriate channel. If you have an emergency or are in a life-threatening situation, please contact your local police, the nearest emergency room or call the National Suicide Prevention Lifetime at 1-800-273-8255.

The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives.

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