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WhatsApp, Kik, Viber or ReTXT: Which third-party messenger is right for you?

WhatsApp, Kik, Viber or ReTXT: Which third-party messenger is right for you?

James Martin/CNET

There is no shortage of third-party messaging apps in either the iTunes App Store or the Google Play Store and it's pretty easy to see why. While every smartphone has a default messaging app, none have many extras.

Sure, you can send photos and videos, and probably emoticons, but beyond that the default chat apps are pretty bare. To its credit, Apple has made strides with iOS' Messages app with features such as being able to send your location and voice memos, while Android will let you send contacts and other business-related tasks, but there's not much fun in that.

Fortunately, third-party messaging apps are mostly free, offer fun extras, and some even have added features like encryption to keep your messages secure. All use data, so any texting limits you have with your carrier don't apply and the ones that make calls are free for people who have the app.

Feature comparison

Obviously, a text messaging app has to let you send text messages, and adding photos and videos is more or less the standard with these type of apps. But it's the extras like locations, contacts, and even doodles that set some of these apps apart. On the other hand, you may be someone who is uninterested in stickers and gifs, so this chart will let you zero in on the things you need and the things you don't.

	WhatsApp Messenger	Kik	Viber	ReTXT
Text messages	Yes	Yes	Yes	Yes
Phone calls	Yes	No	Yes	No
Photos	Yes	Yes	Yes	Yes
Videos	Yes	Yes	Yes	Yes
Audio clips/voice memos	Yes	No	Yes	Yes
Video calls	No	No	Yes	No
Sketching/drawing	No	Yes	Yes	No
Locations	Yes	No	Yes	Yes
Share contacts	Yes	No	Yes	Yes
Special Graphics/Stickers	No	Yes	Yes	No
Emoticons	default keyboard	Yes	Yes	default keyboard
Subscription	Yes ($0.99/year)	No	No	Yes ($0.99/year)
Encryption	No	No	No	Yes
Read receipts	Yes	Yes	Yes	Yes
In-app purchases	Yes	Yes	Yes	No

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James Martin/CNET

WhatsApp Messenger

WhatsApp has been in the third-party text messenger business for a long time, and even if you're not using it, chances are a lot of your friends are. The app has an extremely easy setup because you don't have to add buddies or invite people; WhatsApp Messenger scans your contacts for other users of the app and lets you start a conversation on your own.

WhatsApp shows your chats in little text bubbles, gives you a time stamp for messages, notifies you when a text has been viewed by your recipient and lets you include photos, audio notes and videos within your conversations. You can also change your background and send your GPS location to an interactive map. You can use premade away notes such as "I'm busy," "Available" or even "My battery is about to die," and you can block specific contacts from within the app. You also can easily send a friend's contact information to another user without leaving the app. So, while the app is not leaps and bounds ahead of other messaging apps, there are some nice extra features here.

It's important to note that WhatsApp is free for the first year of use, but then you'll need to sign up for subscription at 99 cents per year. But even though free is always better, I think a dollar a year (at the current exchange rate, that's about £0.65 or AU$1.25) is easily worth it for what you get.

Where it excels

• A lot of people already use it so you don't have to convince as many people to download it.
• Location maps look natural inline and let you tap to get more info.
• You can make free calls to others who have the app.
• You can customize the look by changing backgrounds.

Where it falls flat

• You can't make video calls.
• It has no special graphics other than emoticons.
• It doesn't have strong encryption.

Best for: People who know that their friends already use the app. Also, it's great for sending texts and making international calls to others who have the app.

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James Martin/CNET

Kik

Free; iOS, Android, Windows Phone

Kik is a messaging app that's much more about fun than it is about productivity. Yes, it has the regular messaging features and you can easily add photos and videos like most apps, but the extras here are more for a younger audience and not what you get with the other apps in this collection.

I noticed right away that Kik didn't have the ability to send your location or contacts. Instead, it's set up for having fun with things like stickers, the ability to sketch, add the latest viral videos and memes, and more. One really useful feature is the ability to perform an image search from within the app. It also has an assortment of original emoticons, but the ones you can use for free are not much different from what you get on your default keyboard.

And that's the other thing about Kik. It has its own currency called Kik Points (KP) that you use to buy sticker packs and special emoticons you can't find anywhere else. You don't buy Kik points with cash, though. You earn them by completing surveys, visiting specific websites, or signing up for services from one of Kik's partners. In other words, it's a way for Kik to make money without billing the users of the app.

Where it excels

• It has a huge number of things you can add to your messages, like stickers, icons, doodles, memes and more.
• You can perform an image search from within the app to add images to the conversation easily.
• It has its own in-app browser to find other content.

Where it falls flat

• Lack of location-adding and contact features make it less useful for working folks.
• The requirement of using Kik Points to buy features means you'll need to jump through hoops to get that unique zombie emoticon.

Best for: Students or groups of friends who like to keep the conversation going continuously with lots of fun stuff to add

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James Martin/CNET

Viber

Free; iOS, Android, Windows Phone

I recently reviewed Viber and found it to have the most useful features I've seen so far in a messaging app. It's excellent for messaging and calling your friends for free around the globe and you can even make video calls.

Sending a message is just like other apps, with balloons for each of the people chatting, and you can set up group texts for up to 100 participants. You can create an audio clip by touching the microphone, then touching and holding a big button in the bottom center to record. You also can send photos and videos, and you can send your location.

For some fun, there is a doodle feature, which lets you pick a brush size and color, then draw on the screen to send little doodles to your friends. You also get a good assortment of stickers for free, but can buy themed sticker packs if you're interested.

But what sets Viber apart from most third party messaging apps is the ability to make both audio and video calls and you can do it on a 3G connection or better. The app uses your regular phone number, and you can call anyone around the globe for free provided they also have the app. In my testing, call quality was excellent and even sounded better than regular calls on my iPhone.

You'll have to pay (through in-app purchase) if you want to call landlines or people who don't have the app, but it has a guide which shows how much it will cost you depending on the country.

Where it excels

• You can make free calls to other people who have the app (like WhatsApp) and you can make free video calls.
• Both audio and video calls are high quality even without a Wi-Fi connection.
• It has its own assortment of high-quality, original emoticons.
• It has plenty of stickers included for just about any situation, and you can buy more if you want themed sets.

Where it falls flat

• The Public Chat features let you browse subjects and enter a conversation, but you can't participate (coming in a later update).
• Not a lot of people use it.

Best for: People who want to message, or make audio or video calls internationally for free.

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James Martin/CNET

ReTXT

Free; iOS and Android

ReTXT is the newcomer to the collection having only been out for a few weeks, but in my review, I really liked the unique features you can't find in the other apps of this collection.

It does all the usual things such as letting you send photos and video, and you can add audio clips and send your location. But while it's not big on special graphics, stickers or anything like those, it has something even better to offer: the ability to correct or delete a message you already sent. Everyone has been a victim of their smartphone's autocorrect at one time or another, but with ReTXT, you can just tap the sent message and edit whatever you want. It then corrects the message for both you and your recipient.

Another unique feature is the capability to ask for clarification. When someone sends you a message that doesn't make sense, you can tap a button that sends them a question mark that appears right next to their own message balloon. This indicates that they should clarify their meaning without you having to ask questions or engage in a lengthy back-and-forth conversation.

Finally, ReTXT has strong security features which ensure you and your recipient are the only people to view your message content. It doesn't store your conversations on any server, and it has end-to-end encryption. The other apps can't boast this level of security, so if security is your number one concern, this is the app for you.

It's important to note that -- like WhatsApp -- you'll need to pay a 99 cents a year subscription (about £0.65 or AU$1.25), but if these features are important to you it's easy to part with a dollar per year.

Where it excels

• ReTXT lets you edit sent messages to fix any errors, whether it was an autocorrect mistake or maybe even something you shouldn't have said in the heat of the moment.
• You can ask for clarification by touching a button so you can avoid the back and forth texts.
• End-to-end encryption means you'll know only you and your recipient can see your messages.

Where it falls flat

• It doesn't have any customization or special graphics and emoticons besides what comes with your default keyboard.
• Almost nobody uses it because it's so new.

Best for: Those who find themselves making a lot of typos in their messages, or those who want an added level of security not found in other messaging apps.

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CNET recommends...

All of these are great chat apps, and really it comes down to a matter of your messaging style for which one you pick. But I think for most people, the fact that Viber covers so many bases puts it on top.

Not only does it have more practical features, like sending your location and contacts, it also has fun features which let you add audio clips and stickers to your conversations. And the fact that you can make both audio and video calls pushes it over the top.

There's still the problem of getting your friends to download the app, but with all these features, it shouldn't be too hard to convince them.

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Best subcompact suv 2022 rankings best subcompact suv for seniors best subcompact suv for mountains best subcompact suv for towing best subcompact suv for off road best subcompact suv 2022 best subcompact cars 2022 best subcompact 9mm

Best Subcompact SUV for 2022

Best Subcompact SUV for 2022

Bigger doesn't always mean better. Despite being seen by many as affordable mass-market machinery, subcompact SUVs can provide everything a growing family needs at a great value. It's not the largest market at the moment, but the growing appeal means that more competitors are showing up every year.

Whether you're looking for something fancy, something efficient or something simply good, these are our choices for the best subcompact SUVs your money can buy. It's also worth noting that some of these subcompacts may be larger than others, but rest assured: Everything we mention here is quite small.

Hyundai

For years now, the Hyundai Kona has remained one of our absolute favorite small SUVs. And despite an influx of new competition, the Kona still stands out as one of the best subcompact vehicles available for purchase.

There isn't just one reason, either. The Kona drives superbly, whether with its tiniest engine or the honkin' turbo four-pot in the Kona N. There's also an electric variant available for those ready to embrace EVs. For its price, styling and build quality are surprisingly high. We could keep going, too. It's a great value.

Emme Hall/Roadshow

Step aside, Kona; you're not the only high-quality game in town anymore. Even though the Kona has long been one of our top choices for a subcompact SUV, Japanese automaker Mazda has a new offering that gives the Kona a serious run for its money.

The CX-30 packs an excellent powertrain by way of an optional turbocharged I4 producing 250 horsepower and 320 pound-feet of torque, which makes it pretty darn sprightly for something this small. And it does that engine justice by virtue of being a great car to drive. Sure, the infotainment system leaves a bit to be desired, but excellent styling and driving characteristics make the CX-30 a proper value. 

Jon Wong/Roadshow

There aren't many small luxury SUVs on sale, but of the few choices on offer, Audi's subcompact Q3 crossover leaves the best impression.

The Audi Q3 grew a bit in its second generation, but dimensions only tell part of the story. Build quality and style are top-notch, and the infotainment system standard on every Q3 is one of our favorites across the entire car industry. It may not win many races, but it'll definitely look the best when it arrives. And with a starting price well below the average new-car transaction price, the Q3 is a good way to break into a luxury marque without breaking your wallet in two.

Hyundai

The Hyundai Kona is traditionally a pretty sedate mass-market crossover, but not in this form. The Hyundai Kona N is a kick in the pants in a segment that doesn't generally offer this kind of experience.

The Kona N gets its power from a turbocharged 2.0-liter I4 making 276 hp and 289 lb-ft, which is sent to the front wheels by way of an eight-speed dual-clutch transmission. It's loaded with all sorts of fun tricks, like overboost, racing-game-inspired cabin tech and a variable exhaust tone. It's a beast.

Kia

Electrified subcompacts aren't quite ubiquitous yet. But that's good for the Kia Niro, because its many variants have a lock on the market until enough competitors arise.

The Kia Niro Hybrid is a standard gas-electric hybrid sandwiched into a capacious hatchback body. It isn't exactly powerful, nor does it love to get tossed around, but that's not the point of the car; instead, it's going to keep you away from gas stations for longer and provide a ride that's comfortable with tech that's easy to use. What's not to like? 

Kia

Plug-in hybrids allow buyers to go electric with the comforting backup of a proper gas engine. There are even fewer PHEVs in this segment than there are hybrids, but again, that's a good thing for Kia.

The Kia Niro Plug-In Hybrid takes the same formula as the standard hybrid and adds a 8.9-kilowatt-hour lithium-ion battery. That might not sound like much, but it allows for about 26 miles of electric driving at a time, which could cover a commute. And, like every other Niro variant, the car wrapped around that powertrain is pretty darn good.

Volvo

The Volvo C40 Recharge is the automaker's first full battery-electric vehicle, although many, many more are on the way. Yet, despite being a first effort of sorts, our time with the Recharge proves this feels nothing like a first attempt.

Relying on a 78-kWh battery and a pair of electric motors, this tiny SUV offers up an impressive 408 hp and 487 lb-ft, with 60 mph arriving in 4.5 seconds. Volvo expects this little guy to get around 225 miles on a charge, which isn't as much as some competitors, but the whole experience is polished in a way that, say, a Hyundai Kona isn't.

Read our 2022 Volvo C40 Recharge Pure Electric review.

Hyundai

Some of these cars on this list are easier to pick than others. This category was simple, because we didn't have to pick a favorite, the US government did.

The EPA rates the Hyundai Kona as more efficient than any other non-electrified subcompact SUV, with an estimated fuel economy of 30 mpg city and 35 mpg highway. Then again, this little utility vehicle is all about thrift, making just 147 hp from its 2.0-liter inline-4. Its CVT is smooth, and the interior quality is higher than what you'd maybe expect from one of the least expensive vehicles on sale today.

Kia

With the average new-car transaction price shooting well past $40,000 this year, it's no surprise that so many people are clamoring for a new car that's not going to break your wallet in half. Well, friends, you're in luck, because the Kia Soul exists, and it's great.

The 2022 Kia Soul starts at $20,545 including $1,175 for destination, making it one of the most affordable new cars on the market. And it's a good one, too, offering about 33 mpg highway and a standard 8-inch infotainment system with Apple CarPlay and Android Auto. Throw another $900 into the mix and you can fit the Soul with every active and passive safety system Kia offers. Not a bad deal!

Jon Wong/Roadshow

There are plenty of fine subcompact products from the usual players in the luxury game, like BMW and Mercedes-Benz. But none of them looks like a million bucks as much as a Range Rover Evoque does, especially now, when its latest refresh puts its looks closer to the big-boy Range Rover than ever before.

That counts both inside and out, too. The Evoque is full of clean lines and minimal visual clutter. Most of the center stack is a screen, and the seats can be outfitted with the same soft Windsor leather we enjoy on far more expensive Land Rover products. It's hard to find a plusher subcompact SUV than this one.

Craig Cole/Roadshow

You won't be tackling Moab in any subcompact, because the wild hardware required isn't really available in this segment. That said, if you do plan on tackling some trails and maybe finding a more remote place to camp, and you need something small for the task, the Subaru Crosstrek is a pretty good way to get there.

The Crosstrek isn't really a subcompact, but it's small and we're rounding down. All-wheel drive is standard, as is 8.7 inches of ground clearance, the latter of which should be pretty important in the event of a few stray rocks on the trail. In addition to being small and fordable, the Crosstrek has an attractive cabin and some impressive on-road efficiency, meaning it won't be totally annoying to pilot once you're back on solid ground.

Read our 2021 Subaru Crosstrek review.

Emme Hall/Roadshow

A few of these categories don't have a clear winner. Since automakers share so much of their tech between their vehicles these days, it only felt right to talk about our favorite tech-laden cars as a group.

In this category, Hyundai and Kia reign supreme. When their vehicles don't include the full suite of active and passive safety systems, those upgrades are often available for a low price. Nearly all their vehicles across the price spectrum come standard with Apple CarPlay and Android Auto, but if you do prefer the in-house interface, these automakers have one of the best infotainment systems on offer today. These are easy cars to recommend for tech aficionados.

Craig Cole/Roadshow

Again, we have a tie. Automakers have offered long warranty periods as a way to offer buyers peace of mind for a longer stretch of time, which these days can often extend to a full decade.

Mitsubishi, Hyundai and Kia all offer impressive warranties. In terms of bumper-to-bumper coverage, all three offer a 5-year, 60,000-mile warranty. All three also give the buyer a 10-year, 100,000-mile warranty for the powertrain. It's never fun calling the dealership, but knowing you're protected against unforeseen costs can help soften the blow.

Craig Cole/Roadshow

This category would have had a different winner a few months ago. Prior to the release of VW's latest SUV, the subcompact with the most cargo room was the Kia Seltos. But now, thanks to some clever packaging, the Volkswagen Taos has taken the crown.

Despite its diminutive frame, the VW Taos offers nearly 28 cubic feet of cargo space with all seats up. That number jumps even higher to 66 cubes once that second row is folded down. Simply put, that's a ton of capacity. The number shrinks a bit if you opt for all-wheel drive, given the extra hardware required to get those wheels to move, but the Taos is a hard act to beat either way.

Read our 2022 Volkswagen Taos review.

Tim Stevens/Roadshow

You're not going to be towing horse trailers or entire double-wides with a subcompact SUV, but some of these little utes are able to tow a couple thousand pounds, which should help you get more of your stuff around town.

The Jeep Renegade, Kia Seltos and Mazda CX-30 are all capable of towing 2,000 pounds, but that's not the highest figure among small SUVs. Volvo has them all beat, with the XC40 SUV offering an impressive 3,500-pound tow rating. Need to get a race car across town? Now you can, and you don't have to buy something the size of a small apartment building to make it happen.

Craig Cole/Roadshow

Most vehicles these days carry the same kinds of active and passive safety systems -- forward collision warning, lane-departure warning, all that good stuff. Which is why, to settle this category, we went straight to the experts at the Insurance Institute for Highway Safety. According to their figures, the Mazda CX-30 reigns supreme in safety.

Safety is more than the sum of the aforementioned tech systems. In every crash test, the CX-30 achieved the IIHS' top rating of Good. It also received full marks for vehicle-to-vehicle and vehicle-to-pedestrian crash protection. Surprisingly, what puts the CX-30 ahead of its rivals, however barely, is its child-seat LATCH system, which the IIHS rated Good+ thanks to its ease of use.

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Comparison of the best subcompact SUVs for 2022

Category	Name	Base Engine	Output	Fuel Economy (mpg, city/hwy/combined)	Base Price
Best subcompact SUV	Hyundai Kona	2.0-liter I4	147 hp / 132 lb-ft	30 / 35 / 32	$22,545
Best subcompact SUV runner-up	Mazda CX-30	2.5-liter I4	186 hp / 186 lb-ft	25 / 33 / 28	$23,425
Best subcompact luxury SUV	Audi Q3	2.0-liter I4 turbo	228 hp / 258 lb-ft	22 / 30 / 25	$37,595
Best subcompact performance SUV	Hyundai Kona N	2.0-liter I4 turbo	276 hp / 289 lb-ft	20 / 27 / 23	$35,445
Best subcompact hybrid SUV	Kia Niro Hybrid	1.6-liter I4	104 hp / 109 lb-ft	51 / 46 / 49	$25,945
Best subcompact plug-in hybrid SUV	Kia Niro Plug-In Hybrid	1.6-liter I4	139 hp / 195 lb-ft	105 MPGe	$30,845
Best subcompact electric SUV	Volvo C40 Recharge	Dual electric motor	408 hp / 487 lb-ft	TBD	$59,845
Best subcompact SUV for fuel economy	Hyundai Kona	2.0-liter I4	147 hp / 132 lb-ft	30 / 35 / 32	$22,545
Best affordable subcompact SUV	Kia Soul	2.0-liter I4	147 hp / 132 lb-ft	28 / 33 / 30	$20,545
Best subcompact SUV if money is no object	Land Rover Range Rover Evoque	2.0-liter I4 turbo	246 hp / 269 lb-ft	20 / 27 / 22	$46,050
Best subcompact SUV for off-roading	Subaru Crosstrek	2.0-liter H4	152 hp / 145 lb-ft	28 / 33 / 30	$23,820
Best subcompact SUV for cargo space	Volkswagen Taos	1.5-liter I4 turbo	158 hp / 184 lb-ft	28 / 36 / 31	$24,690
Best subcompact SUV for towing	Volvo XC40	2.0-liter I4 turbo	187 hp / 221 lb-ft	23 / 32 / 26	$36,195
Best subcompact SUV for safety	Mazda CX-30	2.5-liter I4	186 hp / 186 lb-ft	25 / 33 / 28	$23,425

How we made our list

We drove them, of course! Over the past year, and for many years prior, Roadshow's editors have evaluated the entire new-car spectrum, which gives us all the context we need to figure out which cars are best for you, dear consumer. We have decades of collective experience in determining what provides the best value, and those efforts have led to the list you're reading right now.

Of course, it bears mentioning that this list shouldn't be taken as canon. Your experience matters most, so take these recommendations to your local dealerships and get to test driving. Once you've actually had some time with a car, you'll be in a better place to make a decision that takes your interests and preferences into account. And don't forget to take the above prices with a grain of salt; haggling is, for better or worse, still part of the buying experience for most people.

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The Galaxy S21 lineup is here, with a $200 price cut, new design and S Pen support

The Galaxy S21 lineup is here, with a $200 price cut, new design and S Pen support

This story is part of CES, where CNET covers the latest news on the most incredible tech coming soon.

Samsung's new Galaxy S21 lineup is here. And the new Galaxy S21, S21 Plus and S21 Ultra have plenty to attract would-be buyers, including new designs and $200 shaved off the starting price of their predecessors.

The South Korean electronics giant on Thursday, during its first virtual Unpacked event of the year, showed off its three new phones: the $800 Galaxy S21, the $1,000 Galaxy S21 Plus and the $1,200 Galaxy S21 Ultra. (In the UK, the S21 will start at £769, just £30 cheaper than the S20.) It also unveiled new $200 earbuds, called the Galaxy Buds Pro; $30 Tile-like Galaxy SmartTags that can track nonelectronic items like pets; and a $40 S Pen accessory. The event took place on the last day of this year's CES and more than a month earlier than normal. 

Samsung's Galaxy S21 lineup is packed with refinements to the cameras, displays and 5G capabilities. The new phones feature a redesign that accentuates the camera lenses on their backs while linking them with their metal frames, something Samsung calls "Contour Cut Camera" housing. The base amount of storage for all of the S21 models is 128GB, and Samsung boosted the photo and video capabilities for vloggers and others. 

The lower price is a nod to the realities of the world, with the coronavirus pandemic shutting down many global economies and eliminating millions of jobs. Smartphones, serving as a lifeline to friends and co-workers, remain one of the few essential gadgets. This is also one of the first phones in a few years that didn't introduce a brand new technology like 5G, which often justifies a premium. 

"In 2021, our top priority is to bring the benefit of technology to more people," TM Roh, the head of Samsung's mobile communication business, said in a statement, calling the Galaxy S21 series "the most powerful and versatile flagship lineup ever."

On the other end of the spectrum, the S21 Ultra is designed for people who want the "best of the best." It features a 6.8-inch Dynamic AMOLED 2x display, Samsung's best camera of the S21 lineup with four back lenses, and Corning's scratch-resistant Gorilla Glass Victus on the front and back. The S21 and S21 Plus have 6.2- and 6.7-inch Dynamic AMOLED 2x displays, respectively, and Gorilla Glass Victus on the front. The S21 Plus also has the glass on the back, while the regular S21 features a plastic polycarbonate backing. Both have three camera lenses on the back.

This year, Samsung has brought support for its S Pen, a hallmark of the Galaxy Note lineup, to its Galaxy S family for the first time. Of the three new phones, only the S21 Ultra works with the S Pen, and it comes as a separate accessory that costs $40 for just the pen or $70 when bundled with a specially designed case that stores the stylus. Users can't stow the S Pen away inside the S21 Ultra like they can with Note, but they can use their old Note styluses with the S21 Ultra. The new accessory doesn't work with gestures or many of the other features found in the Note's S Pen, which likely means the Note line isn't dead quite yet.

Samsung will introduce an S Pen Pro later this year, though, that has some of the Bluetooth-enabled features found in the Note's stylus, like gestures. Samsung didn't give a price or release date for the S Pen Pro. 

The new phones come as Samsung faces a tougher market for 5G phones. When the Galaxy S20 lineup hit the market a year ago, there still were relatively few 5G phones available, and they weren't cheap. Now competition is fierce. Prices for 5G phones go as low as $300 in the US, and virtually all companies sell 5G models. Every phone in Apple'siPhone 12 lineup from late 2020 came with 5G by default, something that was expected to help the technology go mainstream. At the same time, the world continues to grapple with a pandemic that's limiting budgets for new gadgets. 

Samsung made the decision to drop the starting price of its new phones by $200 because of a few factors. Components like 5G processors, displays and camera modules now cost less because Samsung has such a high volume of those parts in devices across its portfolio. The company also made some minor trade-offs in its S21 and S21 Plus devices, like lowering the base level of RAM to 8GB from 12GB. 

"For people who want the highest-end, Ultra experience, we still have that, and we're not sacrificing [the features] based on price point," Drew Blackard, Samsung Electronics America's vice president of product management, said in an interview ahead of Unpacked. "For people who want value and an amazing flagship experience at the same time, we still have a great offering for them with the S21. And then we've got something kind of in between for people who want a little bit of both."

The existence of the Ultra is a reminder that not everyone feels the impact of the pandemic equally.

"The people that are buying an S21 Ultra are not feeling the pressure of the pandemic," Creative Strategies analyst Carolina Milanesi said. Samsung "could have decided that maybe [its] entry product was going to be cheaper but leave the two flagships more expensive. But it's not doing that." 

Preorders for the phones begin Thursday at 8 a.m. PT, and the phones hit stores on Jan. 29. The Galaxy Buds Pro are available Thursday on Samsung.com and will be at other retailers on Friday. People who preorder the phones get up to $200 in Samsung credit and also get a free Galaxy SmartTag. In addition, carriers are offering promotions, like AT&T's offer for up to $800 off when trading in an eligible device and purchasing the new phone on a 30-month installment plan.

Say cheese

One of the biggest differentiators for the Galaxy S21 Ultra over the S21 and S21 Plus is the camera. The pricier device comes with four cameras on the back -- ultra-wide, wide and dual tele-lenses -- and an upgraded 108-megapixel sensor. That allows users to capture 12-bit HDR photos with 64 times richer color data and more than three times wider dynamic range. In other words, sharper, better photos. 

"When designing the Galaxy S21, we thought about how people use their cameras today," Stephen Hawke, director of product management for Samsung Electronics America, said during a briefing with reporters ahead of Unpacked. "For instance, there are those fleeting moments when you just don't have time to think about the perfect mode or setting to capture a shot, let alone switch to recording video. We need our phones to do all this for us. With a Galaxy S21, you get photos and videos with the simplicity of point and shoot."

When it comes to video, the Ultra enables users to shoot in 4K at 60fps across all lenses, including those on the front, meaning they can shift to different perspectives with the same quality. A new feature called Director's View lets you see a scene from multiple perspectives simultaneously, while Vlogger View lets you shoot with the front and rear cameras at the same time. Pro Mode lets users capture images in a 12-bit raw file format to make it easier to edit the images later. 

The Galaxy S21 Ultra has four camera and laser autofocus on the back.

Drew Evans/CNET

The S20 Ultra features 100x Space Zoom, like its predecessor, but in this year's phone is a new feature called Zoom Lock that keeps the camera focused on an object for a clearer picture. Samsung said it provides "tripod-like stability with an AI-powered stabilizer." Space Zoom on the S21 Ultra is powered by Samsung's first dual-tele-lens system, which is one optical 3X zoom for midrange and one optical 10x zoom for long-range. Both have dual pixel autofocus to capture ultra clear shots. 

Low-light photography also gets a boost in the Galaxy S21 Ultra. Samsung improved its Bright Night sensor and Night Mode to reduce noise and capture challenging shots like dimly lit rooms or landscapes at night. 

The Galaxy S21 and S21 Plus both have three rear cameras in ultra-wide, wide and tele-lens. They feature 30X Space Zoom with Zoom Lock, as well as Director's View and Vlogger View. Portrait Mode gets a boost from AI, which provides options for virtual studio light and effects to make the subject pop from the frame -- with both the rear cameras and the front-facing selfie lens. 

Samsung has improved its 8K Snap feature to let users grab clear images from 8K video footage, and its Super Steady Video records at an "improved" 60fps. The new Galaxy S21 phones also feature Multi-Mic Recording when paired with the new Galaxy Buds Pro, letting users record with their camera mic and earbuds mic at the same time. 

What's inside

All phones in the Galaxy S21 lineup in the US come with Qualcomm's new Snapdragon 888 processor and integrated 5G modem. The new Snapdragon chip is more effective at connecting to all flavors of 5G, from the slower, more reliable nationwide variant offered by all the US carriers, or the speedier but more finicky millimeter wave version touted by Verizon, and boasts peak download speeds of 7.5 Gbps and upload speeds of 3Gbps.

The new processor with its integrated modem is "really important," Technalysis Research analyst Bob O'Donnell said. By being able to combine different types of 5G airwaves together, there's a "huge potential increase in performance in 5G," he said. 

The Galaxy S21 Plus gets a bigger battery -- 4,800 mAh versus 4,500 in the S20 Plus -- while the S21 stays steady with 4,000 mAh and the S21 Ultra retains its 5,000 mAH battery. 

Also under the hood, or rather the display, is an improved fingerprint sensor from Qualcomm. The chip giant on Monday unveiled the second generation of its 3D Sonic Sensor that's 50% faster and 77% bigger than the previous generation, making it easier for people to to unlock their devices using their fingerprints. Along with making it simpler to know where to place a finger, the larger size also allows the technology to collect 1.7 times more biometric data, speeding up the unlock time. 

Samsung also included ultra wideband, or UWB, technology in the Galaxy S21 Plus and S21 Ultra. The technology lets a user pinpoint the exact location of phones, key fobs and tracking tags, helping them find lost dogs or automatically unlock their car. UWB calculates precise locations by measuring how long it takes super-short radio pulses to travel between devices. (Note: It's different from the Ultra Wideband terminology Verizon uses for its mmWave 5G network.)

Samsung will eventually have UWB in its Galaxy SmartTags, but the first version available will use Bluetooth Low Energy. The company didn't yet say when the UWB version will be available or how much it will cost, but it sees big opportunities for UWB in the future, especially as it tries to control the smart home. 

"We recently launched SmartThings Find to help you quickly and easily locate your Galaxy devices, even when offline," KJ Kim, chief technology officer and head of mobile R&D for Samsung, said in a statement. "We took this a step further with Galaxy S21 Plus and S21 Ultra, which use expanded UWB capabilities to utilize the AR finder so you can send virtual messages to other Galaxy users during your search."

He added that Samsung has formed partnerships with "major car companies" to provide "a next-generation car experience starting this summer."

And out

The phones in the Galaxy S21 lineup all feature a matte finish that helps minimize fingerprints. In the US, the Galaxy S21 Ultra comes in phantom black and phantom silver, and it has four possible configurations. The silver only comes with 128GB of storage and 12GB RAM, while the black has 128GB or 256GB of storage with 12GB RAM, and a monster 512GB model with 16GB RAM. 

The S21 Plus and S21 have some brighter color options, including phantom violet and phantom pink, the latter of which is only in the S21. There are two storage options for those phones, either 128GB or 256GB, both with 8GB RAM.

Samsung's Galaxy S21 (left), Galaxy S21 Plus (center) and Galaxy S21 Ultra hit stores Jan. 29.

Drew Evans/CNET

Samsung's Bixby voice assistant again makes an appearance in the S21 lineup, but its button can be remapped to other tasks. It's also integrated into SmartThings, Samsung's smart home control app.

The S21 Ultra has some advantages when it comes to the screen. All three use Samsung's Infinity-O Displays, are HDR10+ certified and have an adaptive 120Hz refresh rate that automatically adjusts based on what the users is doing, but the Ultra has a resolution of 3,200x1,440, while the other two are 2,400x1,080. 

The Ultra also has a Quad HD+ display -- versus flat, full HD+ in the S21 and S21 Plus -- and "the best, brightest display ever," Samsung's Hawke said. He noted the picture is 25% brighter than in the S21 and S21 Plus. The Ultra also has a 50% improved contrast ratio to deliver clear, immersive images, even when outdoors, and a brighter screen

"This is going to make content really pop, especially high dynamic range content," said Techsponential analyst Avi Greengart. "People will be able to use it outdoors without [the screen] getting washed out."

For Samsung, the hope is that its lineup has something for everyone. 

"When it comes to shopping for new smartphones, first and foremost, people want choice," Samsung's Blackard said. "That is both in terms of features and in terms of price points. So we're really committed to driving a range of different devices that offer what we think is that diversity of needs that's in the market today."

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Apple Watch: It's been 5 years since my original review, and it holds up

Apple Watch: It's been 5 years since my original review, and it holds up

I'd love to say that when I first put on the Apple Watch, I'd never seen anything like it before. But of course, that's not true. By late 2014 I'd been surrounded by smartwatches for a few years. So when Apple announced it was making its own watch, my thought (as so often with Apple) was: finally.

The first smartwatch I reviewed at CNET was the Martian Passport, an analog watch that could make phone calls. It sounds so primitive now, but it was cool in early 2013. The Pebble Watch followed, and the Steel version became my favorite: It was like a Casio watch turned into a useful little pager-assistant. It was simple and had long battery life, and it was great.

There were others, too: Samsung's first smartwatches were ambitious (a camera?). Google's first Android Wear watches arrived in 2014. Meanwhile, there were Fitbits and Jawbone trackers galore.

I say this to lay the groundwork for the Apple Watch and what its impact was. Like the iPhone wasn't the first smartphone, the Apple Watch wasn't the first smartwatch... but it made the biggest footprint. It was another step validating that a world of wearables was here to stay. 

I was able to wear the Apple Watch a month before it went on sale. I spent a ton of time with it, getting used to both how it handled phone calls, and the activity tracking rings. I looked at my heart rate measurements. I accidentally ordered an Xbox One with an early Amazon app.

The Watch was, much like the first iPhone, sometimes feature-limited. But it also had some features that already stood out.

My original review was updated a year later, which you can read here. Some parts have changed, clearly, and Apple has updated the OS. But I'll comment on what I wrote then, and how I felt, and how that's evolved. Quotes from the original review are in italics.

The gold Apple Watch, way back when.

James Martin/CNET

An excellent design, with luxury overtones

Apple wants you to think of the Apple Watch as fine jewelry. Maybe that's a stretch, but in terms of craftsmanship, there isn't a more elegantly made piece of wearable tech. Look at the Apple Watch from a distance, and it might appear unremarkable in its rectangular simplicity compared with bolder, circular Android Wear watches. It's clearly a revamped sort of iPod Nano. But get closer, and you can see the seamless, excellent construction.

The first Apple Watch came in aluminum, steel and ramped all the way up to a gold model costing more than $10,000. Compared to other smartwatches, it screamed luxury.

Certain touches felt luxurious, too: the fine-feeling Digital Crown, which spun ever so smoothly like a real watch part, for instance. The OLED display, which was a first for an Apple product, looked crisp and bright.

The most amazing part, maybe, were the watch bands. Apple created a really nice series of specially designed straps, from a steel link to a clever magnetic Milanese mesh that were extremely expensive and impressively engineered. 

Its watch face designs were great, too, and they integrated some information from the iPhone that aimed to add at-a-glance ease of use. There was a Mickey Mouse watch face that danced! The Solar face showing sunrise and sunset, and the astronomy face that showed planetary alignments and moon phases, felt like magic. I wanted more, but Apple's assortment of watch faces was limited, and it didn't allow for third-party watch face design. That's still the case now.

A lot of the Apple Watch reminded me of the strides Apple began with the iPod Nano, which also had watch mode... and a Mickey Mouse watch face.

Sarah Tew

New technologies at first: fantastic haptics, a force-sensitive display

All Apple Watches have a new S1 processor made by Apple, that "taptic" haptic engine and a force-sensitive and very bright OLED display, which is differently sized on the 38mm and 42mm models. The watch has its own accelerometer, gyrometer and heart-rate monitor, but no onboard GPS. It uses Bluetooth 4.0 and 802.11b/g/n 2.4GHz Wi-Fi to connect to your phone or your home network. There's a built-in speaker and microphone, but no headphone jack.

As I wore the watch on the first day, I felt a rippling buzz and a metallic ping: one of my credit card payments showed up as a message. Apple's "Taptic Engine" and a built-in speaker convey both a range of advanced taps and vibrations, plus sounds. Unlike the buzz in a phone or most wearables, these haptics feel sharper: a single tap, or a ripple of them, or thumps.

Sometimes the feelings are too subtle: I don't know if I felt them or imagined them. My wrists might be numbed from too many smart devices. I set my alerts to "prominent" and got sharper nudges on my wrist.

The first watch introduced some ideas that eventually made their way to other iPhones. A "taptic engine" delivered on some amazingly refined vibration effects, ranging from a purr to a ping to a gentle tap. These were way ahead of what anybody else was doing -- and they weren't just a gimmick. The notification types associated with unique vibrations felt distinct. Sometimes, the vibrating taps on the first Watch weren't as powerful as I wanted. But with later updates, the haptics made parts of the interface seem real: virtual wheels, clicking as if moving with invisible gears.

The more advanced haptics made their way to the iPhone next, making us used to them now. Other phones, game consoles like the Nintendo Switch, and VR accessories, have evolved haptics since, but the Apple Watch was the first mainstream device that upped the haptics game.

Force Touch was another wild idea: Apple made its watch display force-sensitive, meaning a deeper press could work like pushing a button. Though this idea was refined further into 3D Touch on the iPhone 6S, 3D Touch was a technology that never became as necessary as expected, and current iPhone models have dropped the pressure-sensitive display tech completely.

The Apple Watch still has Force Touch, though, and I think it always will.

Digital Touch: I never used it much after that.

Sarah Tew

Lots of features. Too many features?

As you can see, this is a lot of stuff. Did I have fun using the watch? Yes, mostly, but there are so many features that I felt a little lost at times. There are so many ways to interact: swiping, touching, pressing harder into the display, a button and a clickable digital crown-wheel. Plus, there's Siri. Do I swipe, or click, or force touch or speak? Sometimes I didn't know where an app menu was. Or, I'd find getting back to an app I just had open would require an annoying series of crown clicks, swiping through apps, then opening the app again.

There's a reason I used the word "complicated" to describe my feelings using that first Apple Watch. Setting up bits of information, called complications, was slow and not always intuitive. Apps took a while to load, and were sometimes so slow that it was easier to check my phone instead. Quick glances and notifications, and phone calls, were fine. Apple Pay on the watch was clever, but would I use it? I wished the watch had more battery life.

I didn't like the overcomplicated feel. The design of the OS, and the card-like swappable mini-view apps that used to be on the Watch like a dock, changed over time. It's gotten better since.

Storing music on the watch, while it took a while to sync, was easier than attempts on Samsung Gear or Android Wear. Of course, I had to hunt for a good pair of Bluetooth headphones to connect with the watch.

Today I still forget to dive into and make the most of the apps on the watch. I just dusted off Walkie Talkie: it's cool. There's noise monitoring. One app lets me remote control my iPhone camera, which has been a huge help for my stay-at-home self-shot videos. The Remote app helps me when I lose the Apple TV remote every other day. 

Third-party apps, and the grid of options? It turns out I don't use them much at all. I don't dig down deep into the layers of functions. I prefer what's on the surface: watch faces, and their readouts. But I've come to appreciate the watch's surprising number of options and settings. It's better than not having them at all.

The rings were the beginning.

Sarah Tew/CNET

Fitness: The ring idea was just the beginning

The Apple Watch doesn't work any fitness miracles that the rest of the wearable world hasn't already invented, and it doesn't ship with any new magical sensors that change the game. But the Apple-made integrated fitness apps, Activity and Workout, are far and away the best fitness apps on any existing smartwatch that isn't a dedicated "fitness watch" (Samsung Gear, Android Wear, Pebble and the like). A clever three-ring method of tracking daily activity, which simultaneously measures and rewards daily calorie burn, active exercise and standing up, feels like a fusion of rewards and metrics seen on the Nike FuelBand, Jawbone Up, Fitbit and others. 

I appreciated Apple's complete-the-ring motivational activity tracker, which felt inspired by wearables like the Nike FuelBand (not surprising, since Apple's head of fitness, Jay Blahnik, arrived from Nike). For the red ring's daily goals, it's great. It felt too easy to complete the blue Stand ring, and it still does.

There are tons of fitness advancements Apple has made on the Watch in the last five years: GPS, resting heart rate, workout controls, social sharing, third-party app integration, swimming, modes for accessibility, activity trends -- and I haven't even discussed Apple's massive health aspirations like adding ECG, checking for falls, monitoring elevated or irregular heart rate or women's health tracking. There is some form of coaching and motivation, too. But I'd still love to see more of that. I hit a wall when trying to be fit, and there's only so much watches seem to help.

The first Apple Watch was more of a Fitbit. Now, it's more of a health companion. Those two worlds still feel like they need to dovetail and grow. There are missing features, too, like sleep tracking, which feels like the inevitable next step.

You still need an iPhone, just like in 2015.

Sarah Tew

It was, and still is, an iPhone accessory

Much like most other smartwatches, the Apple Watch isn't a standalone device -- it's a phone accessory. Android Wear, Samsung Gear, Pebble and others work the same way. But here, you must own an iPhone 5 or later to use the Watch. A few Apple Watch functions work away from the phone, but the watch primarily works alongside the phone as an extension, a second screen and basically another part of your iOS experience. It's a symbiote.

One thing I noted back then was that you needed an iPhone to use the Apple Watch. Unlike other wearables that can pair with Android or iOS, or even sync with a computer, the Apple Watch was always designed to live symbiotically with the iPhone.

That's still the case now. Even with independent cellular options, and an on-watch App Store, you can't use the Watch without pairing to an iPhone. And it still won't work with Android. It's a shame, because a fully standalone watch could be a really helpful tool for many people who don't have iPhones, and it could even be a phone alternative (for kids, maybe).

Apple's AirPods created a gadget trinity where the Watch, the iPhone and AirPods can all work seamlessly together. But that trinity is an expensive one. The entry price of the Apple Watch has dropped, at least. But it feels like an extension of the iPhone more than its own device, even now.

The Apple Watch Series 5: much better, with a few similarities.

Sarah Tew/CNET

Today: the best watch in a war of attrition

You don't need an Apple Watch. In many ways, it's a toy: an amazing little do-it-all, a clever invention, a possibly time-saving companion, a wrist-worn assistant. It's also mostly a phone accessory for now. In the months and years to come, that may change: with Apple's assortment of iPads, Macs, Apple TV and who knows what else to come, the watch could end up being a remote and accessory to many things. Maybe it'll be the key to unlock a world of smart appliances, cars and connected places. In that type of world, a smartwatch could end up feeling utterly essential.

I think back to what the Apple Watch was competing against back then: Jawbone, Pebble, Fitbit, Google's Android Wear, Samsung's watches, the Microsoft Band. A lot of competitors are gone now. Fitbit was acquired by Google. Samsung still has watches. Garmin makes lots of dedicated fitness watches. There are still plenty of more affordable relative newcomers, too.

The original Apple Watch, with the Pebble Steel, Moto 360 and the original iPod Nano with wristband (clockwise from top left).

Sarah Tew

In a field of fewer alternatives, the Apple Watch's consistent addition of new features and ongoing performance improvements has made it the best option. It's Apple's commitment to gradual improvements that has made it a stand-out watch now, especially compared to the struggles of Google's Wear OS.

The Apple Watch is still an iPhone accessory. And it's still not an essential product. But it's become a really fluid and useful device, one with lots of key upgrades that work, and one that's a lot easier to use.

What's the best smartwatch now? The Apple Watch. That doesn't mean I don't want to see improvements: battery life, sleep tracking, a watch face store and most importantly, Android support and true standalone function. If the last five years are any indication, Apple will tackle these problems on its own... time.

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